What a hidden gem!!! We passed right by it the first time…read moreand didn't even notice this was here. Super cute and they have an inside and outside bar too. The drinks were crafted beautifully and the bartenders were super friendly and gave us great local suggestions as well. Highly recommend stopping by for a few drinks here.

We stopped in here for drinks and to hang out and people watch…read more Ambiance is chill, bartenders were attentive and drinks are good HOWEVER I paid with a 100$ bill and for some reason when I got the change back something made me count my money and sure enough I did NOT receive the correct change back. So stay vigilant my friends lol La Factoría is an internationally acclaimed, speakeasy-style cocktail bar located in the heart of Old San Juan, Puerto Rico Despacito" Fame: The venue gained global mainstream attention when it was featured as a primary filming location in the 2017 music video for the mega-hit "Despacito" by Luis Fonsi and Daddy Yankee We came We saw On to the next

The food was delicious. The staff was 100% amazing. They just made the entire experience perfect…read more My cousin and I sat at the bar and talked to the bartender and the server. It looked like they were having fun at work and they made our experience very enjoyable and entertaining. I learned that the bartender sings opera so definitely ask him about that lol! An absolute must visit next time in Puerto Rico! Decorations, lights, music - perfection.

Awesome spot; so glad we wondered in. Low key, great views, fantastic service and the food (tapas)…read moreand dranks were awesome! Must do spot for a low key and relaxing snack and drink while in the heart of San Juan.

Grear ambiance, vibes, drinks, and service. Love it!…read moreRecommended for locals and tourists.

I first discovered La Grieta approximately two years ago during a brief stop in Old San Juan. The…read moreatmosphere and warmth of our initial experience was so great that I made it a deliberate mission to find it again when visiting recently. We were thrilled when we finally walked through the door again after wracking our brains to remember our favorite spot in Old Town. Upon entering, we were greeted by a young woman who, mentioned it was her very first day as an assistant to the bartender. Despite being brand new, she was warm, engaged, and genuinely welcoming, excited for us that we had made it back after several years, and impressed with our efforts. Shortly thereafter the bartender on duty approached us mid-conversation, visibly irritated. When I mentioned that we hadn't yet decided on drinks but were being well taken care of in the meantime, she interrupted sharply to bark at us that she was the bartender and the ONLY one who could help us. The tone was unwelcoming enough that after a moment, my companion and I determined that we would prefer to move on and left without ordering. The atmosphere is truly special, and it deserves to be matched by the experience guests receive at the bar. Our experience was simply not the vibe that night, and I truly was disappointed FOR the new hire who was doing what she should in engaging us until we could be served. I sincerely hope to return on a future visit to San Juan and to rediscover the experience that first brought me back to La Grieta.

Excelente experiencia! Gracias por hacer de nuestro brindis…read moreun momento inolvidable. Todo exquisito, recomendado si visitas Puerto Rico 100%

Service. Ambiance. Quality. I'm generally just a beer/wine…read moreperson, but got a ridiculously delicious recommendation (from Brandon) to try the Monchito 2020 and could not have been happier. Good lord, the taste. AND his service was impeccable, personable and SO authentic. Visit. VISIT. V I S I T ! ! !

A super fun must try while you're visiting Old San Juan. We happened across this location while…read morelooking for a great place to hang out that had a rooftop view. This establishment has multiple floors and is a little bit deceiving from the outside. While you can hang out in the bar on the first floor and have a great time playing one of the provided games, you can also head up to the second or third floors for varying scenery. On the second floor it's a very lounge vibe with some great cushion to seating and eclectic art. On the third floor is picnic style tables on the rooftop, and limited view. Our bartender was excellent, and you'll need to go back downstairs if you're not on the first floor, to order more drinks. It's a drinks only spot so come thirsty! Overall: A+ Great vibes, great service, fun drinks!

High-quality rum, well-crafted cocktails, and a casual easy vibe for a place to relax and sit down…read moreonce your feet are tired from walking about the city. We tried La colada, Claude and sherry, and dark and stormy cocktails, all of which were fantastic.

We had a very limited amount of time in Old San Juan, so after an absolutely stellar golf cart tour…read moreof the city, our group was ready to eat. We were seated quickly on the patio, which had a great atmosphere, but one member of our party was engaged in a losing battle against the local bird population. These weren't your average birds politely minding their own business--they were running coordinated food-theft operations and dive-bombing tables like tiny feathered pirates. Seeing the concern, the staff graciously moved our group inside without hesitation, which we really appreciated. Service took a little while after that, but the place was busy, and they'd already accommodated our last-minute relocation due to the ongoing Bird Crisis of 2026, so we were happy to relax with a few beers and cocktails while we waited. It's been a while, but if memory serves me correctly, we ordered Fish Bites, Rum Chicken Bites, and several other shareable plates. Everything was delicious. Even our notoriously picky son cleaned his plate of fries, which may be the highest rating our family can award. ‍ The inside of the restaurant was almost an attraction unto itself. Everywhere you looked there were interesting knick-knacks, old rum bottles, antiques, and random treasures. I could have spent another hour just wandering around and inspecting the cabinets. Part of me wishes we could have stayed on the patio because the energy outside was lively and fun. Maybe next time we'll be a little braver--or at least better prepared to negotiate with the birds. Overall, the prices seemed fair for a popular tourist destination, the food was excellent, and the staff was accommodating. If I find myself back in Old San Juan someday, I'd happily return

My wife and I arrived on a cruise ship and were looking for some authentic PR food. We didn't…read morerealize that most places that were recommended close early on Wednesday's, so we ended up here which is close to the cruise ship. There was no wait for a table, but it took a good 10 minutes for the waiter to even come to our table. Drinks took about 5-7 min, which isn't bad. We ordered dinner and the wait began. 20 minutes after we ordered, my wife's dinner came out, but mine didn't. She finished her food in about 10 min, my dinner still hadn't arrived. We waited another 30 min (1 hour after ordering) and my meal still hadn't come out. Our waiter never checked on us, never offered us more drinks, never apologized for the wait. After the hour, I walked up to our waiter and told him we were leaving. They did remove the food that never arrived but they didn't seem the least bit apologetic. For a first impression of Puerto Rican service and quality, I would never recommend this place.

We made a couple of friends at the bar next door and they suggested that we head over here for the…read morebest drinks. We headed over and found that they had a similar drink menu. I think these two locations are connected. But the bartender over here Claudia was the best. She fixed me multiple drinks that I had next-door and hers were definitely better. This bar, the music is a little bit more tamer and it's great for sitting around for conversation. It's beautifully Decorated. Definitely a great time when you're walking around old San Juan to stop by this location and stop in for a drink. Tell Claudia I said hi!

Excelente servicio. La comida cubana estaba riquisima. Gran variedad de cocteles. Todos estaban…read moresuper buenos. Recomendado.

An easy going dive bar in old San Juan. The bartenders were friendly as were the guests. We had a…read moregood time hanging out there chatting with everybody. The drinks weren't overpriced like some other bars we visited, so we didn't feel ripped off. The ambiance was nice because they keep their doors open and you can see the street activity while enjoying hanging out in a friendly place.

Super affordable divey hole in the wall located inside old San Juan. If you're bar crawling…read morearound, make this a stop and get a few mojitos and one Pastelillo to snack on.

Such a fun dining experience in Old San Juan--I'd highly recommend it! The space is very small and…read moreintimate, with a cool neon purple light adding to the vibe. The menu changes constantly and isn't written down, so I can't remember exactly what I had, but everything was absolutely delicious. The first course, which included a mini lobster roll and a tart, was my favorite. My friend loved the second course, a crudo, and said it was the best. Every dish was unique, creative, and full of flavor. We left completely stuffed. One thing to note: the cocktails are all premixed, so they can't adjust the sweetness or other preferences, which was a slight downside. Still, the overall experience was great--and the chef/owner was incredibly kind and personable!

Wow - - incredible experience. We sat at the chefs table, so highly recommend that route if you go…read more We started with lobster roll, a quiche and tuna tartar. Had a pasta dish and then pork belly - - which were all incredible. The service was amazing. Very attentive. The ambiance was classy yet still had the old San Juan feel to it.

We booked the piano rom and saw a great jazz band. Really amazing music…read more Service was very fast and very good. We got cocktails and food which were totally fine. French fries were my favorite which is odd but recommend. Come for the music, make a reservation. Totally worth it

It's a shame because this establishment has a really good concept, but the actual experience was a…read morecomplete disaster. I came here to celebrate my birthday and unfortunately, they fell short in every possible category. The layout is a major issue. We paid the $10 per person fee for the piano room, only to be squeezed in elbow-to-elbow with strangers. The tables are so tiny I literally had to eat out of my lap to avoid spilling food on my clothes. Even the basic facilities were a struggle; the women's bathroom was so cramped and unaccommodating that I could barely even sit down. When we asked to move to a more comfortable space, the hostess and waitress refused, citing nearby reservations. The kitchen and service were equally disappointing. After waiting over an hour for our entrees, the food arrived mediocre and tasteless. The steak had zero seasoning, and the mashed potatoes were dry and flavorless--essentially just a boiled potato thrown on a plate. The service was the final straw. When I tried to flag down a server to send the potatoes back, he told me he would "get her." When our waitress finally arrived, I explained the issue and she simply replied, "I know." No apology, no offer to bring something else, and no effort to make it right. To be met with that level of rudeness on my birthday was shocking. This was a complete waste of time and money--I won't be returning.