These are not services one needs often. However when the time comes you want friendly and…read moreefficient. The employee who came to our house was kind and efficient. Highly recommend.

From the owner: Younce's Septic Service Inc, proudly serving Prestonsburg, KY, specializes in professional septic…read moretank and system cleaning services. With over 20 years of industry experience, they have built a reputation for reliability and excellence. Committed to maintaining the highest standards, Younce's ensures your septic systems are clean, efficient, and functioning optimally. When it comes to septic care, trust the experts with two decades of proven service.

Ok, I'd like to caveat this by saying that I am happy with the work they did…read more However, I was bounced around to three different workers before one was able to come out and see my issue. Had to provide my information each time so clearly they are not communicating...? Additionally I needed a faucet on the front of my house repaired because it was leaking and it cost me OVER $500. Seriously? If I had known it was going to be so ridiculous in advance I would never have had them complete the service. Completely insane prices but I guess they get the job done... I would not recommend if there is someone else that can do the same work nearby.

tried to charge $635 to replace a part that was under warranty. I disputed this amount they cut it…read moreto $350. What they fixed didn't fix anything. My mother in law met them and paid them because they told her it was fixed. it would take time to cool down. What they did was not the issue. They charged and left knowing they had fixed nothing. Took advantage of the elderly. They won't answer any of my calls or texts. Had another company come they found a broken wire. Did not need a part. These people are awful. Beware is what I say.

My grandfathers septic system was back up for about a week, coming through all of the sink and…read moreshowers anytime we would try to flush or run the washer! My mom called another company and they made an appointment, to which they never showed or called! Then in the spirit of everyone is human, we made another appointment for them to come clean it out, once again they never showed nor contacted us!!! I had heard Dirty Septic Work's jingle on the radio & decided to call them to see if they had any openings. To my surprise the owner, Donnie Fletcher, answered and said that he hated to hear the troubles we've been having & since they were going to be passing the house the next day for another job they could be there around 9am(which was less than 24 hours from the time I called!)!!! I immediately grabbed the opening & when asked what they charged was blown away, most companies that clean things like this out charge my the amount, but Donnie gave one flat fee that was $100 lower than what the other company said for the smallest amount! The next morning when the two men arrived (after calling to verify the address 30 minutes prior to arriving, just like Donnie said they would), they were friendly, quickly got to work and even came inside to make sure nothing was overflowing in the bathrooms! I highly recommend this company & will continue to use them in the future, not just for their pricing, but also for the fast, friendly, and professional people they have!!!

From the owner: With a lifetime of experience and a passion for our work, we serve the area as the premier septic…read moreservice provider. Our expert team will work tirelessly to make sure that the job is done right and that you're left satisfied. From drain & sewer services to portable toilet rental, we do it all. If you're looking for septic services, don't call any other septic companies, call us today!

They came on time and did a great job. Unfortunately we had trouble getting the certificate that we…read morehad it don. My printer wasn't working and called several times to have it snail mail to me. It took a long time getting it. I finally got my printer working. Success.

Mark and Cody were extremely helpful in helping me find the tank hatch buried in the ground and got…read moreit pumped in a timely manor. Charged me $250.

Very courteous and helpful Recommendation for keeping…read moreseptic system working at its best

A huge shoot out, I was so worried about needing a new septic tank, they were here to give me an…read moreestimate and then had the whole thing done in a week... how excited was I, they did an awesome job...we highly recommend..you won't be sorry

Excellent service every time we have used it. They are very quick…read moreand get the job done. Their prices are very reasonable compared to like businesses in the area. Highly recommend.

purchased a heat pump from eastern airflow in 2016. It is under warranty. On January 3, 2024, my…read moreheat pump stopped working. I got a hold of Seth who works for Justin Trout, Seth came the next day and he replaced the fuse and they charge me $150. Two hours after Seth left the heat pump tore up again. He came the next day and supposedly put in a new part, and charged me $100, about an hour after he left the heat pump tore up again. I called Seth, and he said that he would be out the next day, he never did. After about two days of me calling and them not showing up Seth showed up and he said that he had to order a part. Every time I called the office, they told me that they were on their way, and they would be at my house after 3 o'clock. They would never show up and they would never call to let me know why they were not coming. On January 11, I got a text from Seth that said that the part was in and he would be here the next day which was on a Friday. I called the office the next day, Denise, who answers the phone, and always lies about them going to come out, she said that they were on their way. Once again, they never did show up and they never called to tell me that they were not coming. So then we got the snow, and now the snow has come and gone. But they have never shown up to put my part in that is under warranty. I talked to Justin Trout, on January 15, 2024, the owner, and this was the third time that I have spoken with him with text. He told me that they would be at my house On January 17th, Once again, they did not show and they never called. I received a phone call on January 22 from Denise who works in the office. She said they will be out there after 3 o'clock today to put in your new part. Once again, they did not show and that's the last that Thave heard from them Justin Trout's told me that I should use my emergency heat. My heat pump tore up on January 3, 2024 and it is January 25. I paid them $250 and they have done nothing to fix my heat pump.

Loser told me what I wanted to hear. Got the deposit and ignored my calls for a month. Had to hire…read morean attorney and sue him to get him back to the house. His employees talk about him very badly. Any good review on this guy is a fake one. bad work and workers had no idea what they were doing. He never showed up on job. Tried putting used equipment off on me. Came to learn if Justin Trout is talking he's lying. Anyone local will tell you to run. He's dishonest and he has a reputation locally of being a crook. Stay away. He's been arrested for taking an old woman's money and not ordering her unit. Refused to answer her calls. She hired a lawyer and threw him in jail. Quick google search will produce a mug shot..RUN FOLKS..RUN