I entered the store and 3 female store clerks were at the front in a group chatting, 3 male store…read moreclerks at the back of store in a group chatting and not one within a time span of 5 to 8 minutes attempt to engage me or try to assist or even gave a crap that I was in the store at all. That will be the last time I go into this store, which is very unfortunate for me because I live in Langford. I would rather drive to another sporting wear store outside my community then to be ignored by six young girls and boys and yes I said children, that clearly don't care whether you need assistance or not. Definitely not a good experience, I will never be back

=== 1. VERDICT/VALUE Good selection, but most importantly,…read morethe staff are spectacular - and the pricing isn't far off from the big-box/chain stores too! === 2. REVIEW Sure, you can go to big-box / chain store and find someone who knows what to do, but you'll often not, especially in this post-pandemic time. Kirby's offers a wide selection of clothing and equipment across many sports as well as staff who are knowledgeable - typically haven't bought/used it in their personal sports experience. This helps with purchasing the appropriate items at the right time. On top of that, they have a spirit to serve the best solution where possible. Case in point - our most recent experience involved purchasing a hockey helmet and mask for my little guy - toddlers are tough to match up size-wise with many things and ultimately, three staff members collaborated together to not only find the most suitable helmet and mask (from two different manufacturers, while charging only the lower, packaged price), but also ensuring it was the perfect fit for him before we left. This would be unlikely to experience in a big-box store. This experience, and the escort to the front to pay (ensuring the cashier knew how to ring this all up in my favor) was amazing customer service and reinforced our desire to continue going to Kirby's for our sporting equipment needs! === 3. ENVIRONMENT The high ceilings give it a grand feel; the space is reasonably well-organized and lit. There is an outdoor basketball court that can be used. Wheelchairs and baby strollers would have not difficulty here. Parking is somewhat limited in the lot upfront, but we've often parked on the street nearby.

I was on the hunt for a baseball glove for myself and my 8 year old son. Kirby's has an incredible…read morearray of selection, styles and sizes. Prices are on the high side, but the store had some affordable options. Staff were helpful after I tracked down a sales associate. If you need a specialty item, I'm sure the store would have it. There stock of items is very impressive. Additionally the store provides credit for local sports associations. I receive a 10% discount for belonging to our local baseball organization.

This was our first time here in Victoria British Columbia. We decided to check out this place full…read moreof sporting and camping equipment. MEC is a membership store it only costs $5 to join. The "WASHROOM" as it's called over here was clean. There's a large selection of everything you could possibly need for camping, biking, hiking and backpacking. It is an interesting place to visit and browse. My husband is very interested in cycling. He got on the demo Tacx bike which generates power and is an interactive game which you ride in competitions in famous locations like Central Park. As my husband rode a crowd gathered to watch and cheer. He was riding hard, shifting gears and working up a sweat!! He was not in his riding outfit or clip on shoes, but he rode quite a distance and was ready to buy if we weren't so far from home. The price is a huge factor. Our son briefly tried out the Tacx bike and thought it was awesome.

I have shopped at a number of MEC locations over the years and this one seems a bit more cramped…read morethan the others. The shoe area is certainly tight. No worries. I love every MEC store and I've been a member since the 90s so I can never leave without buying something. Indeed, while others were scooping up deals on clearance merchandise -- this store was packed with people -- my two items were full price. Darn. I still left happy.

Robinson's Outdoors is exactly the kind of independent shop that reminds you why local stores still…read morematter. The staff were genuinely friendly, approachable, and--most importantly--knowledgeable. They actually took the time to answer questions and make sure I understood what I was looking at, instead of just pointing me to a shelf. You get the sense they really know their gear and care about helping you make the right choice. Sure, you can buy outdoor stuff on Amazon, but you're not going to get any level of service. There's real value in being able to talk to someone who's an expert and can guide you properly. Overall, an amazing experience--I'll definitely be back.

I love visiting Robinson when in Victoria. The staff is super friendly and knowledgeable. The…read moreselection of gear is top notch, this past visit I got some Smartwool leggings. I am always happy to support and give my dollar to local businesses that encourage people to get outside!

I've purchased numerous squash rackets and shoes from them and always have great service. I love…read moretheir membership discount as well. They also do a great job everytime my racket needs new strings. This is my go to place for squash gear in the city.

I had two badminton rackets. Both were strung at a tension of 25. One of them broke and the clerk…read moresuggested trying a tension of 26. He said that way I had two racket strung at 2 different tensions which might be nice. I completely agreed with him and loved the idea. When I came to collect my newly strung racket from the same clerk, he strung it at 25. I told him that we agreed on 26. I even reminded him that my other racket is strung at 25 and we agreed this one would be 26. He never even wrote this down on paper. It was quite frustrating as my mind only had to remember my racket tension while he works a day stringing many rackets. So I think it was obvious that he go it wrong. In either case, they did NOT fixed their error and placed the blame on me. I am quite upset and annoyed. I will never ever go back to this store. I feel like if I was a stern male that they would have agreed to fix the racket. However I was a female with two kids and they didn't take me seriously. Again, won't ever set foot in this store again.