We hired Kristen Lewis and her company after thoroughly reviewing several options for cleaning of…read moreour AirBNB in the Grovetown area. We were impressed by her reviews here and on Google and her rapport which was delineated, it seems, by way of her reviews. She was at times overly helpful, communicative, and endorsed professionalism. However, more recent interactions with her have tainted that representation and, in our view, her professionalism. She reached a point in the business relationship where she is unjustifiably offended and makes decisions for you without initially consulting you, and I believe it is because she is a one-woman show and needs help executing. There were a few instances where she wasn't going to be finished cleaning the home in time for check-in of our guests despite being scheduled and informed ahead of time and there was a time when she was still there cleaning when the guests checked in, which is a big no-no in the short-term rental space. Yet, believing in second chances, we continued to utilize her services because we believe, strongly, in supporting Black-owned and woman-owned businesses because we are the one of the same. We always paid her within a couple of hours of receiving her invoices and in full. Her responses to us started to become flippant and misplaced. She made a decision at her last clean for us to take linens from the home without our directive to do so, stating that she would clean them at her own home. We kindly stated to her that was not necessary and she proceeded to, again unjustifiably, respond to us that we thought we were "better than her" and that "her home is clean." We were remarkably taken aback because we never insinuated that her home wasn't clean and she became angry with us for a decision she made without first consulting us. After that text message intercourse, she abruptly resigned and stated that she "no longer wanted to approach the premises." We kindly accepted her decision. We therefore made plans to which she agreed to return our linens that she unilaterally removed from the home and our keys since she resigned, and then she abrupted decided after agreeing that she didn't want to do that and that we were "inconveniencing her." Mind you, she made sure to abruptly resign after she received her payment from us of $825 after delivery of services for the week, which would be her final payment. We never once tried to inconvenience her. We never once did anything to make her feel less than. We never once treated her with any ounce of disrespect or disgrace. We appreciated her and conveyed that to her often. I feel what will impact her ability to sustain a reputable and scalable business is her inability to exhibit emotional intelligence in her dealings with her customers/clients. She would also benefit from hiring additional staff to help her achieve operational excellence focused on efficiency. Finally, she credits herself with the success of our AirBNB as if she were a business partner instead of someone we hired to perform a service. That is all we did and were doing. She took it as more. She was not a business partner and if you hire her company beware of her overattachment and overinvolvement in how you run your business. At the end of the day, we wish her nothing but the best and optimal success, but we just didn't have time for the aggravation from communicating and dealing with her later in this relationship. There are too many cleaning services who would be glad to provide the services we need.

Kristen is a phenomenal person who goes above and beyond. She made sure that I got my money's…read moreworth. Out of all the cleaning companies that I have used she was the most professional. I hired her at the last minute and she showed up and done a hell of a job with my Airbnb. My Airbnb guest complemented me on the cleanliness of my house. I will be definitely using her more often. Thanks Kristen for your help I appreciate you.

Positive: Professionalism This company did not have an easy…read moretime with my property, They had to find all the points and then staked everything out for me. They allowed me to ask questions and even answered some that I didn't even know I had. I would recommend them to anyone. I appreciate their fast and wonderful work they did.

Hired to clear about an acre of land, plant grass, and add sprinklers. Left Stumps hidden in…read moreground, sprinkler system broken in 4 places, didnt level ground, and hid it all under hay for the grass that he planted. Before job, he told me he was bonded and insured. During his work he destroyed my septic drain field. The septic drain field had to be replaced, which cost me $4000 dollars after his damages. I took CRSA landscaping to small claims court to help pay for some of this huge damage. CRSA landscaping was ordered by the court to pay me 1500$ to help with damages. Now CRSA landscape and design does not respond to messages, and has not sent any payment for over 4 months now since the court verdict. Very dishonest owner. Beware... you will be left on your own if there are ANY problems. And the quality of the work was horrendous, and the entire job had to be redone by a professional. First picture, you can see the actual owner standing on a part of my septic drain field that he damaged. other pictures show grass growth months after he planted it, and huge ruts in the ground where he did not fill in holes from the sprinker system. Other picture shows my septic water draining out of the ground from his damage. Beware! Lies about being insured, and does not stand by work. Owner will not even pay court ordered recompense.

Great customer service. Very knowledgeable. Attention to detail. Completed job in a reasonable…read moretime

From the owner: Handyman by Blaine is your dependable one stop shop for your basic home service calls. We take…read morepride in providing exceptional customer service with quality character & commitment which ensures your complete satisfaction. We offer affordable pricing, easy payment options & make basic electrical and plumbing repairs seamless and stress-free. Minor Electrical Repair: outlet replacement, light fixtures, switches, thermostats, breaker box replacement. GFCI, Smoke detector & carbon monoxide detector replacement, exhaust fan replacement Changing light bulbs, batteries in devices, simple plug-in setups Motion detectors, flood lights/basic security camera installs Minor Plumbing Repair: Toilets,clogs,fixtures,leaks and more. Give us a call today.

Nice people and the work is very good. When they came we did a walk around. They asked me if there…read moreanything else that might need to be done they would take care of it if they can and the price for the work is great Ill see you guys next month.

From the owner: Life on the Hedge Lawn Care is a veteran-owned, owner-operated lawn care company proudly serving…read moreAugusta and the surrounding communities. With over 10 years of experience caring for local lawns, we provide reliable, professional lawn care with attention to detail you can see. Our services include lawn mowing, edging, trimming, weed control, fertilization, aeration, overseeding, hedge trimming, mulch and pine straw installation, leaf cleanup, and full yard cleanups. Whether you need routine weekly mowing or help restoring your lawn, we deliver dependable service and consistent results. We proudly serve Augusta, Evans, Martinez, Grovetown, North Augusta, and Hephzibah. As a licensed and insured local business, we are committed to professionalism, fast response times, and affordable pricing. We offer flat-rate weekly and biweekly mowing plans and free estimates for larger lawn care projects. New customers receive $10 off their first mow. Call or message today to schedule service or request your free estimate.

Call back immediately came an gave a free quote. Now they're working for me. Doing a great jobread more

From the owner: From regular lawn maintenance to landscaping and plant install, mulch, pinestraw, and rock, debris…read moreand junk removal and more don't hesitate to give us a shout. Small family owned and operated business dedicated to the Lord. We strive to ensure each customer is satisfied and spread the gospel of Jesus along the way. Thank you and God Bless

This was the BEST SERVICE EVER! My lawn has never looked so good, friendly service and arrived in a…read morepinch! Cost is very reasonable!

From the owner: A Cut Above Painting Co. stands out with its commitment to quality, professionalism, and customer…read moresatisfaction. As the only non-franchised local painting company with nearly 200 five-star Google reviews, we take pride in delivering personalized service and expert craftsmanship. Our skilled team ensures every project meets the highest standards through meticulous prep work, precision, and attention to detail. We prioritize clear communication, reliability, and respect for our clients' homes and businesses, making the painting process smooth and stress-free. Whether it’s interior painting, cabinet refinishing, or exterior transformations, we bring experience, efficiency, and a customer-first approach to every job.

Ethan was prompt with arrival and great on price. We needed soffit reattached after the recent…read morestorm; it was really high up on the roof. He completed the job the same day and was extremely professional. We plan to hire him again for sure!

He has ghosted us :(. We were so hopeful that he could help us with our floors, but after taking…read moreour samples of our flooring with him to see which varnish would work best due to being bamboo and we paying him for the varnish, he doesn't answer texts or calls. It's been a month... I'd be glad to change this review if he would either move forward or close the job.