Run screaming. These people are awful. They don't care about helping anyone and their billing is…read moreimpossible. I've been trying to pay the $100 I owe not that they deserve the money -- but after repeated attempts to pay online, they froze my account. I emailed the office, got no response. Today I got a threatening letter about legal actions. They are bad, very bad, and spare yourself by finding a better doctor and practice.

ZERO STARS! I have…read morebeen trying for a week to get my son's MRI order sent over from a major hospital system in the area to their location. First, they can't get me a fax number that actually works. Then when I finally have one and the order goes through, they let me know they will not authorize the service with my insurance because it didn't come from one of their physicians. They expect that a major hospital system will do their work for them to authorize service with their institution because, of course, they won't accept the notes and information from another provider (again major hospital system). Then when I raise the concern about not being told that from the beginning, they proceed to say they told me already with a condescending tone. Why would I waste a week of my time getting something that they know isn't possible to get. I guess the poor ratings here should have scared me off more than they did.

I was referred to Nova Care from my MD. Lauren was very good, nice, friendly and helpful…read more I paid my bill according to what they told me after insurance paid but they were always off a bit so 1 day after my visit billing sends me a text and an email to pay my difference immediately. This went on for every visit so I found a different place for my therapy. According to my insurance I had payed .74 over what I owed them on July 2, well i keep getting a bill for 1.19 text, email, and mail. When I called after the fourth time of trying to talk to someone they said I owed the money and when I asked for a supervisor she said "you want a supervisor on a Friday morning?" i said yes. When she came back to he phone she said the super told her they would take care of my balance. Nice of them since according to my insurance I OWED THEM 0. Will not go back there ever and won't recommend them to anyone.

I have several conditions including adenomyosis, enlarged uterus, and bulging discs. As a result, I…read morehave pelvic floor issues and lower back, hips and leg pains. My therapist, Lauren, is a pelvic floor specialist. She is highly knowledgeable, caring, and personable. I can't sing enough praises for her! She had done extensive research and networking to learn more about my conditions to help me in my recovery. The tools and exercises she prescribed are effective and showing improvements. I am very grateful. I would highly recommend NovaCare and Lauren to anyone who is struggling with physical issues and wish to get better.

So happy with the care I get from this location. Best team anywhere. You can make an appointment on…read moreline and they are ready for you when you arrive. Great feature when you are not feeling your best.

I have a 10 year old in pain. Booked an appt for 10:45 am online as it was available. We showed up…read moreat 10:40 with all paperwork filled out ahead of time. We waited in the lobby for an hr and 15 mins then in the room for ANOTHER 35min. If you don't have the staff then dont open the appointment times online. The front desk was not friendly. Not a single person in the building had any sense of URGENCY at the urgent care. Do not recommend!

Can not say enough about Dr Brittney Stone. She discovered…read morean issue another doctor missed. She saved my large toe. It took a lot of work on her part and different therapies, but success. Excellent office staff too.

Dr. Stone is amazing. She took her time with me and addressed all of my concerns with complete…read morecalm, kindness and patience - which is important to me because going to any doctor gives me anxiety. It was very clear to me that she genuinely cares, and she knows so much - definitely an expert in her field. I completely trust her and will go no where else. Her staff was warm and friendly and her office was lovely, clean and easy to find. Wonderful practice.

CHC Physical Therapy is the best! Over the course of three years I have seen most of the…read moretherapists, and each is excellent. They really listen and work to tailor your treatment to how you are feeling that particular day. Through targeted exercises, they've helped me greatly reduce headaches and balance issues and eliminate sciatica. The office is well maintained and the staff couldn't be nicer. I know my body benefits from their unique equipment, which strengthens my mobility and flexibility. I highly recommend them.

Just finished my post knee replacement therapy. I was very discouraged in how slow my recovery was…read moregoing along with the amount of pain I was experiencing when I first began therapy. My treatment was very specific to me and Tom, my therapist was incredible with his plan to "wake up my quads" and get me moving. I had exercises to do but Tom did a lot of passive exercises that he controlled at therapy. These were extremely helpful in conjunction with my exercises. In addition - when my knee was doing well he focused on my other complaint re: my shoulder. I have full ROM and am getting stronger. CHC focuses on one client at a time and you get undivided attention for your full 50 minutes. I highly recommend this place for PT!

I started my journey with The Drugless Doctors in early 2025. From the second I started they have…read morehelped me. They talk you through the whole process, and make sure you are comfortable. I started coming due to posture issues and back pain. My initial exam we discovered a lot of small things that need to be adjusted to become better. I started coming every week for my adjustments after that and I saw a difference almost instantly. My overall wellness and energy just felt better. I didn't have the back pain that I experienced everyday. They completely changed my life! After my first six months and first year I got another exam and the pictures (showed below) of the difference was crazy! My posture was improved and the range of motion improved in my neck! I go every two weeks now to keep up with the progress we have made and it just keeps getting better! They give you tips and tricks that will help you in between appointments. Along with supplements that could benefit you overall. They truly care about your health and wellness! I cannot thank them enough!

I was very dismayed during my first visit with the doctor. My concerns were disregarded. This…read moredoctor furthermore was condescending toward me as the patient and focused her attention upon my support system. I was additionally led to believe that the practice focuses on the nervous system as Chiropractors. My diagnosis from Dr. Blackwell of Cleveland Clinic provided a diagnoses of Piriformis Syndrome (rightG57.01) - Acute Right side. Prior to the second visit I was led to believe there would be an adjustment within this office, that did not occur as I was referred to another Chiropractor that "she does a lot of business with" and I have a witness. She was additionally pushing for an MRI for self pay that I would have to sign up for. These remarks of an MRI were disturbing as I do not have health insurance until July. I, again brought my support system, whom is my partner/boyfriend to this second appointment today 06/09/2026. I was disrespected as she directed much of her attention and explanations to him rather than to me. Her actions were inappropriate, as I expected information regarding MY health treatment to be communicated DIRECTLY to me. This experience left me unheard, disregarded and fully dissatisfied with the care I received. While I understand I signed an ROI, that not does mean that the doctor should direct all of the care, while face-to-face, with the concerned patient, treatment as well as further follow up to my partner/boyfriend as I am very well equipped, intellectually to comprehend the diagnoses. With all of the above being stated, this entire experience was absolutely insulting, full of disappointment and a hinder toward encouraging positive healing, health and well-being.