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    Bartlett Property Management

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    9 years ago

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    Orion Property Management

    Orion Property Management

    2.7
    (13 reviews)

    I have tried to look at a property they have available and all of the showing time were during the…read moreday when MOST people have to work, I sent them a message and explained that I work Monday-Friday 8a-4p and just start this job so did not have time off to take. I asked if I could make arrangements to see this house after work. I got a very cold reply telling me that the times on the site are the only times the house can be seen that agents only show the houses from 10a-4p. It's pretty sad that they would rather a house sit empty then you make an kinds of adjustments. Its not like i was asking for 9 or 10 at night, just needed a 430 showing!

    Highly recommend avoiding any and all rental properties managed by this company…read more 1. predatory "cleaning" fees: It was a 2 year lease and we were charged almost $700 from our security deposit for cleaning. I personally cleaned the entire apartment; double mopping/vacuuming the floors, deep cleaning the bathroom and kitchen etc etc. We had the lease for 2 years... a more reasonable cleaning fee would have been around $300 like how Cedarview Management charges. This is in fact unlawful: they aren't allowed to charge extra for normal wear and tear especially given it was a 2 year lease. If I didn't split this sum with a roommate I would have 100% pursued small claims and won. This is predatory against college students. 2. refused to refund an overpayment: I accidentally over paid in my lease to the tune of $300 and change. Despite persistent communications regarding said amount, and requesting multiple times to have it sent back to me they refused. I explicitly stated that my roommate was not going to send me my money back and they still gave it to him; despite the ledger clearly indicating I made those payments. I am now out several hundred dollars because of this. 3. terrible living conditions: the apartment I lived in had windows that would not fully seal and they never fixed it. This allowed plenty of bugs like cockroaches and ants inside the unit. The AC broke about 3 or 4 times throughout my year and I was left without a working AC for plural month periods. The ceiling in the bathroom leaked excessively resulting in holes in the ceiling on 3 or 4 occasions as well. If you are a student or a parent of a student looking for a suitable place to live: I recommend renting something through Cedarview Management! They avoid all this nonsense, maintain their properties really well, and the staff is super friendly and accommodating.

    All Property Management

    All Property Management

    4.0
    (4 reviews)

    I found Heather after four property managers, including a few large well-known property management…read morecompanies and small ones to say say they were all a disappointment is an understatement of the century! Heather currently manages four doors for me. I would describe her property management firm as a medium size firm and she excels in communication and honesty. I trust her 1000% handling everything and she has been such a godsend. Her team is such an amazing property management firm that I wish I could duplicate her to use in my other states. If you're looking for personal and professional service stop searching, you have found her!

    I've rented in Louisville for 13 years now, and Heather and her company are easily the best,…read morenicest, most responsive and professional group I've encountered. She is always checking on tenants, properties, and following up promptly even for silly things. She treats the property she manages as if it was her own, and the tenants as family. The property of hers I am in is clean, secure, maintained impeccably, and issues, though few, are immediately and thoughtfully taken care of. She has come by to bring me items and even allowed me to have packages to be sent to her directly, then she brought them to me asap. What more could a property owner or tenant ask for? If I owned rentals in Louisville, as I have in other states, I wouldn't bother looking at anyone else if I could use her. I was fortunate enough as a tenant to find All Property Management and Heather in a city chock full of lesser property managers who I've had experience with. She knows what owners and tenants want, and quickly delivers positive results. The value is great, because you not only get a great place to live but well-vetted neighbors, and a seriously responsive property management company. As an owner or tenant, she is here to help you immediately.

    Covenanter Hill Neighborhood District

    Covenanter Hill Neighborhood District

    4.9
    (8 reviews)

    Easily one of the best places I've rented from. Moved here to attend IU, and only left because of a…read morejob opportunity. (Would have happily stayed longer otherwise!) Incredibly safe and convenient location. Designated bus stops to get to campus, or easily about a 5-min drive to my portion of the campus. Grocery store options are plenty - one is even walkable! Parking is plenty and tenants are mindful of each other by honoring quiet hours set by management. Speaking of which, the team of people on staff are great! Always professional, and very prompt replies. All questions or concerns that came up were answered quickly and thoroughly. Maintenance requests were attended to promptly, as well! The price might be a bit higher than other rental options, but I felt it was definitely worth it. Presentation of the space (grounds kept clean and clear), along with attention to maintenance requests in a timely manner, gave me such peace of mind as someone new to the area. I felt safe and supported. I really enjoyed the layout of the one-bedroom unit, too. Lots of privacy.

    Let me just say that I have lived all over the IU Bloomington area, from 2nd and Fess to 10th and…read more45/46. I first moved to Covenanter Hill in 2012 in one of the duplex town homes. After living there for 2 years, I moved into a single apartment after graduating. This marks my fourth and last year with Covenanter (I have relocated for a job). After living here so long, I know the maintenance and manager office staff by name. I have always felt like they have been friendly and done their jobs well. In 2013 a pipe leaked in my roommate's sink and they fixed it quickly and re-patched the entire affected area of the ceiling. They did a great job. Kudos to Adam/Rick with maintenance. With the 2 br/2.5 ba, I loved all the space in the lower level and the way my roommate and I could have some space to ourselves on the second floor. Plus 2.5 bathrooms! It's so nice to have two full baths and a powder room downstairs. When I moved out of the 2 br, I got most of the security deposit back and they were very fair with deductions. The single I was in had cathedral ceilings and seemed much bigger than the actual square footage. No it's not the most updated place, but it is not anywhere close to the worst or least updated place I have lived. They have all the appliances except a microwave, which any former dorm-student should have. There's always a lot of light and beautiful mature trees. They have a community garden that you can sign up for each year and a nice pool. The vibe is very relaxed and quiet. Maybe I was lucky but I rarely heard my neighbors and when I did, it was tolerable. I miss the proximity to places. The East side is great. From Covenanter you can walk to the mall, Kroger, UPS, Pizza X east, etc etc. Out of all the places I lived in during my 6 years in Bloomington, this is by far my favorite. I think it's a nice neighborhood and Victoria is a great property manager. I sincerely miss living down here. TL;DR: This is a nice community. You're surrounded by nature and it has a relaxed vibe but you're also close to everything and on 2 major bus lines. The updates are decent and while it's not like everything is brand-new, it's not old either. Staff all around are great: friendly and helpful. I don't regret living there and would recommend it to anyone.

    Dwell Property Management

    Dwell Property Management

    5.0
    (4 reviews)

    We moved to Frankfort to be closer to our businesses and needed to find a home. After looking…read moreextensively at many different listings, we found one from Dwell Property Management. I have been in customer service for over 30 years, and Forrest and his team have been nothing short of superheroes. Moving into the home, Including the application process was extremely seamless. Not only that, they have an app with online options to pay as you get paid, or all at once. Not to mention the response time to emergency situations is nothing short of impressive. Being an older home, we had a few very small issues, and within the hour they were remedied. I highly suggest if you're looking for a home in any part of the state or nation where Dwell Property Management has offices, you won't find better property management than this. On a scale of one to 10, this team is a 17!

    Absolutely exceptional property management company!…read more When we had to relocate for work, Forrest took the time to guide us through the entire rental process. This was our first rental property and Dwell Prop. Mgmnt. handled everything - cleaning, staging, advertising, background checks, leasing agreements, and landing the right tenants for our property. Over the last couple of years, his communication with us has been outstanding and whether it's a text or a call, always got back to us asap on any issue or question we had. When we decided to list the house, Forrest went out of his way to ensure we had the right contractors for repairs, cleaning, landscaping etc. I highly recommend Dwell Prop. Mgmnt. to manage your home if/when the time comes. Their fees are reasonable but more importantly, you will have the peace of mind, knowing your home is in great hands, which is invaluable.

    CityPlace Realty & Property Management

    CityPlace Realty & Property Management

    3.1
    (15 reviews)

    Very shady, unprofessional, and the definition of slumlords. I would HIGHLY avoid renting from…read morethem. I lived at the Llanhurst Apartments and in the year I lived there the owners had changed management companies 3 times. In August my car was vandalized (a brick thrown at my windshield and it was egged). I did not get it back for 2 1/2 months and the second management company was extremely understanding that it would heavily affect my income on top of having extreme mental and physical health issues. The building is heavily infested with roaches and thankfully Kline Properties had exterminators come out but around the time City Place was taking over it was due for another round, which they never did so the bugs got very bad. During the process of City Place taking over management the entire building did not have heat for over a week at the end of January, which was coldest month of 2026. I received one 300 sq portable radiator for my 2 bedroom 1,200 sq apartment, which is not adequate as temporary heating. I was unable to stay in my apartment and had to stay at a friends house because of it. City Place officially took over February 1st and because of the heating issue with no communication besides a paper taped downstairs well over 5 days of having no heat, I put in my 30 day notice on February 6th. They wrongly filed an eviction on me on February 19th AFTER I put my notice in and requested a payment plan. I called them, was told to send my payment plan over (even though I had already emailed them asking to set one up and never got a response?) and it would be forwarded to the owners for approval. I heard NOTHING back. I was charged $500 for legal fees, ALL of March's rent, utilities, pet fees, and etc. although they changed the locks on March 10th. It is an absolute shame the way I was treated as a young adult already struggling with financial and extreme physical health issues, and I wouldn't doubt they've done this to people in far worse situations than I am. Kline Properties were extremely respectful, kind, understanding and communicated to the building better than City Place did while they were taking over management. Please stop treating tenants like they are a paycheck. They are human beings just like you deserving of respect!!!!! I'm sure they will comment about how I still have a balance but because of above said circumstances I'm sure that would be obviously understandable to most.

    Awful communication skills. The houses are filled with mold and not inspected between each tenant…read more No integrity. Renters beware.

    Bartlett Property Management - propertymgmt - Updated July 2026

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