Extremely Poor Property Management Experience - Fort Myers…read more Marshall Reddick did a very poor job managing my property in Fort Myers. I relocated to California for work (RTO) and left the property in August, giving Marshall Reddick full authorization to manage everything--including tenant placement and payment of utility bills. This was by far the most horrifying property management experience I've had, and I own properties managed in other states. Over several months, I was instructed to reduce my rent five separate times due to what they claimed was a "poor market," yet the company changed real estate agents 3-4 times without my consent. Each time, they failed to run the live Facebook marketing campaign they had explicitly promised. Most alarming, I was later informed that power to the property had been shut off for three weeks before Marshall Reddick notified me. I was told this occurred due to a lack of funds, and only after the prolonged outage was I informed of a potential microbial growth issue--a serious risk to the property that should have been addressed immediately. Despite providing a 30-day notice for non-performance, Marshall Reddick ignored the notice entirely and continued to demonstrate a complete lack of accountability, communication, and urgency. This experience showed a complete disregard for: Basic property oversight Timely communication Tenant placement execution Utility management Owner fiduciary responsibility I would strongly caution any property owner--especially those managing remotely--before trusting Marshall Reddick with their investment.

I've had a great experience with the Florida branch of Marshall Reddick so far. They've been…read moreresponsive to my requests and proactive around lease renewals. There has been a lot of turnover recently, but generally the staff has been pretty easy to work with

Brandy is the best realtor ever. She listens, asks great questions, only shows you properties that…read morematch your search criteria, and is super fun, while being professional. We were not from the area, so she helped us understand the different areas and pros and cons. You will not be disappointed- choose Brandy.

In this crazy market, you definitely need an experienced, knowledgeable realtor and Brandy is just…read morethat plus more! She knows how crazy it is negotiating the sales of homes right now in Cape Coral and well, anywhere great to live these days! Of course it was a weekend and she had a funeral, but she was patient and understanding and went out of her way to help. We didn't get the house, but hopefully soon! M Y R E A L T O R

Met with Sea Star today to decide if I wanted to use them to help manage my vacation rental…read moreproperty. As we walked the house, they were extremely friendly, inquisitive and educated me all along the way on how the business operates, level set expectations and made suggestions to improve the rent-ability of my Property. They answered my extremely long list of questions and made me feel very comfortable about allowing them to manage my home. The cost and commission are reasonable for the services provided. Looking forward to working with them going forward!

If I could write a 6-star review, this would be it…read more There are a lot of scams in South Florida with rental properties -- we were *almost* a victim of one and decided to step away. On a whim, we found Sea Star Property Management and they had a spectacular rental available for our stay in Cape Coral. All of our communication with Sea Star was via e-mail. We booked, paid our initial deposit, and balance prior to arrival all online. About a week before our trip, we received a confirmation e-mail with detailed directions to the home and instructions on how to open the lock box. When we arrived at the home, we found the home in pristine condition and exactly as pictured. There was a set of instructions on pool usage, and some other info about the home. Our rental property was everything you would want in a rental home -- very good appliances, some kitchen utensils, along with dishes and glasses. The home also included high speed internet and cable TV package from Comcast. We had a few questions about how the control panel for the pool worked and after we called Sea Star, the owner of Sea Star stopped by the next day to show us how it worked. It was nice that he was available and was very professional about everything. Our only wish was that the electric allowance that was given was a bit more than what they allowed us -- we totally understand that some renters could run the pool heater 24/7 and jack up the electric bill, but we felt that we were paying close to prime rental rates and we could have received a slightly larger electric allowance. All in though, we were very pleased with Sea Star Property and will be condsidering them for a longer rental next year! We can't wait.

Me and my boyfriend would always be a couple days late with rent so I would give the benefit of the…read moredoubt about little things but once we found black mold in all the vents, roaches and broken things I'm now pissed. They they keep most of our deposit and when I sent pictures showing it was like that before we got here they didnt care I explained to them we where in a really tight spot for money that way we had to move out and was really on our security deposit they still didn't care so don't go through them

Three years later and they are still providing excellent service and advice. House in ggood…read more shape and on time checks I've had a few repairs done that were taken care of quickly and warranty honored.

Joe and his team got my property rented faster and without any of the hassles, we've experienced…read morewith other companies. No need for my wife and I to look further for our property manager needs. Thanks Joe! The Masons

Joe and his team did a great job helping sort through property offerings. He is communicative,…read moreknowledgeable and willing to do the work. I'll definitely be looking to Joe for any future property needs. A+ Service.

The home being rented was sold and changed ownership. We were unaware of a new owner and sent the…read morenext months payment to Coastal Shores Property Management as always. Instead of directing the payment to the new owner where it belonged, they accepted the payment. Leaving the new owner, as well as ourselves, without the money due. Still trying to resolve this and have them return the money., so far to no avail. Will update this review if they do the right thing and return the money. UPDATE - Coastal Shores has Followed through and the issues have been corrected.

From the owner: Your Trusted Partner for Property Solutions! Are you a…read moreproperty owner seeking peace of mind and optimal returns on your investments? Look no further! We are dedicated to providing exceptional property management services tailored to meet your specific needs. Expertise and Experience: Our team of professionals possesses extensive knowledge of local markets, regulations, and trends, ensuring your properties are managed efficiently and profitably. Comprehensive Services: We offer a comprehensive suite of property management services designed to handle every aspect of property ownership. From tenant screening and leasing to rent collection, maintenance, and accounting, we handle it all, so you can sit back and relax while we take care of the day-to-day operations. Personalized Approach: We recognize that every property is unique, and we tailor our services to match your individual goals and requirements. Tenant Satisfaction: Happy tenants are the key to successful property management. Our team is dedicated to providing exceptional customer service to both property owners and tenants. We promptly address maintenance requests, ensure timely rent collection, and foster positive tenant relationships, resulting in higher tenant retention rates and reduced vacancies. Transparency and Communication: We believe in open and transparent communication with our clients. You can count on us to be responsive, proactive, and accountable every step of the way.

There are so many realtors out there it is sometimes difficult to chose from. From the moment of…read morecontact with this company they have been nothing but professional, and understanding of your needs when selling my home. Always kept in the loop when someone wants to see my home with adequate notice, after all you live there. Even the photographer was great and the pictures were beautiful. I would buy it again. If you are looking for a top notch agent, I would definitely pick them.

Joe Sabella worked as a property manager for us for the last year. I found him to be one of the…read moremost professional people I have dealt with in SWFL (and I have lived in the area for over 26 years). He is honest, reliable, thorough on details, and most importantly, gets the job done! I would not hesitate to work with him and his company again.

My family and I rent through Rossman Realty Property Management and I just wanted to write a quick…read morereview to express my gratitude for my current property managers Kathleen Walka and Jessica Bishop. Both Kathleen and Jessica are very easy to work with and have amazing attitudes and are both very helpful and quick to expedite solutions to any concerns we have. My family and I have been renting this home for nearly 8 years and we have had a few different property managers with Rossman; all of which have been completely competent... but currently Kathleen and Jessica are doing an amazing job and I am very grateful to have them in charge of our rental property. Thank you Jessica and Kathleen, we appreciate all you do and are so happy that you are our point of contact; always so helpful and kind; you both make renting through a management team less stressful. THANK YOU!!! You are both an asset to Rossman Realty and to us.

I tried to rent an apartment. Put down an application fee of 60 dollars and after 2 weeks was still…read moregiven the run around on if I was even approved or not. They kept scooting the date down on when I would hear something, then the owner was out of the country, yada yada yarda one excuse after the other. I finally withdrew my application. I am out 60 bucks but better that then being with a management team that is clueless and doesn't communicate. Run is my opinion.

Mike did an amazing job helping us sell our home! He was professional, knowledgeable, and kept the…read moreentire process smooth and stress-free from start to finish!

We had an amazing experience working with Mike Lombardo. From the very beginning he was…read moreprofessional, attentive and truly dedicated to selling our house. Which he did in 8 days!!! He provided insightful advice and made the process very smooth. We would highly recommend Mike for anyone looking to buy or sell a property.

Yakelin González is a great realtor, very inspiring person and knowledgeable! She went above and…read morebeyond to make our dream to buy a property true. She was always in contact with the lender to help us achieve our dream! We are very grateful for her support during every step of this process! We highly recommend her if you need to buy a house!

Yakelin was the most caring and professional realtor that I have never known. I highly recommend…read moreher 100 percent. The best. I cannot imagine the same results with any other realtor. Thank you Yakelin for everything.