Existing customer - Placed an order with them, no confirmation. Tried to contact customer service…read morefor 4 days line always busy. Spoke to order service - they told me they told me they could not look up my order!!!! Fill their contact form - really rubbish!!! Lets see after reading this they will contact me.

We were visiting Heidelberg for a few days and came in looking for a sim card and phone plan to use…read moreduring our stay. We attempted to carry a German conversation with a super helpful employee who attempted to simplify his German. He advised us on our options and we found a prepaid service suited us best. Highly recommended!