I have decided to not name the doctors involved in my complaint as I understand that they are time-poor and under pressure, however I don't believe that is an excuse for what happened. I took my baby girl to doctor #1 on the 19th as she had a thick yellow substance coming out of her left ear. Doctor #1 stated that the ear drum was perforated and that it was small and in a 'safe place'. Today I took her back to find out if grommets would be a good idea as this wasn't her first infection. We saw doctor #2 who haphazardly looked at her ears, stated that a perforation would take 6 weeks to heal and there was no perforation. I asked doctor #2 to check the records as only 4 days earlier doctor #1 stated there was one. The records stated her ear was red, no mention of a perforated ear drum. I went to reception and asked if I could see doctor #1 to double check (you can see how from my perspective either doctor #2 is incompetent and cannot see the perforation or doctor #1 lied about the fact that there was one). When I spoke to doctor #1 their response was that it was so minor that it wasn't worth recording. It was explained to me that they do not record every little detail as they don't have enough time between patients and would only record this information if the perforation was large. Any medical record is a legal document, doctor #2 had no idea that my daughter had a perforated ear drum 4 days ago because it wasn't recorded. Being given the explanation of it only gets recorded if its a big deal is not sufficient, doesn't matter how time-poor you are. I will definitely not be going back to this clinic due to this. read more

Medical Centre with several doctors which also has a skin cancer clinic next door. Have a nurse on staff for bandaging, rebandaging, needles. Doctors are on duty from 8am to 6pm. The centre has a large carpark and if you call in and want the next available doctor, the wait isn't long. If you want to see a specific doctor and have an appointment, conversely you could be waiting an hour. read more

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I'm very happy with this doctors clinic and have made it our local doctor. We've previously used Castle Hill Medical Centre and Castle Hill Mall Medical Centre and after the horrendous wait times and and lack of doctors we switched to Barwell Medical Centre. They offer all aspects of family health with friendly reception staff and an onsite nurse. The building is also attached to Lawton House which specializes is all radiology needs. Another positive note of Barwell Medical Centre is the new onsite pharmacy which opened approximately three months ago. read more

I was very happy with the service I received at Barwell Medical Centre. I would definitely recommend people to see Dr. Thillairajah. She has been providing me and my family with quality patient care for many years and has been very supportive when times have been tough. read more

I have been going there for a couple of years now. Receptionists and nurses are very friendly. Great doctors, except for Dr Au. He is a judgmental, arrogant know-it-all. Waiting times are not bad (at worst 20 mins if you have an appointment, if the doctor is running late). It is close to other medical and specialist facilities. Plenty of parking there or in the nearby shopping centres. Great pharmacy. read more