1. Base Electronics Depot

    1. Base Electronics Depot

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    Calgary, AB

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    Base Electronics Depot

    3.9 (9 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Base Electronics Depot

    Security system repair

    Security monitoring services

    Base Electronics Depot Photos

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    Recommended Reviews - Base Electronics Depot

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    1 year ago

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    2 years ago

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    4 years ago

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    8 years ago

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    6 years ago

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    6 years ago

    Enjoyed working with these guys. Bought my second Anthem from them and a very enjoyable experience. Would highly recommend!

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    8 years ago

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    12 years ago

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    United Alarm - customer review

    United Alarm

    (15 reviews)

    B"H Great company…read moremost reliable, officiant and Cheapest!!! Plus, they would give you reward checks for referrals $200 each! I am very satisfied, been with them over 5 years.

    Would NOT recommend United Alarm - extremely poor experience…read more Purchased a home in October 2017 that came with a previously installed United Alarm system and I decided to maintain the service with them by signing up for an initial one-year service contract. This was to maintain the same hardware, house signage, etc. Note: all/most of my issues with United Alarm may have been avoided if I had purchased a new system as this inherited one was out of warranty and thus all repairs/service costs were not covered and led to out-of-pocket expenses. Any time I had an issue with it I received a shrug of the shoulders and was told it was out of warranty so there was nothing they could do unless I paid more. The system never worked correctly. We had multiple issues with the window sensors and the main hub sending signal to United Alarm (sometimes the signal was not coming through so even if the alarm went off the monitoring team would never know it - not safe and pointless for a monitoring system). The alarm would randomly go off and despite several service calls (a fee of $100 each time unless we agreed to an additional year on the contract) they never seemed able to fix it. Of the 30 months we had the service it may have worked properly for six of them. The final straw was when I booked a service call in February 2020 (after waiting two weeks for them to call me back to book) at a cost of $100. The told me they couldn't fix the current issue and that the solution may be found if I buy either a new part for $315 or sign up for a three-year contract. There was no guarantee this would solve the issue, there was no refund on the $100 service fee even though they couldn't fix it. There was zero chance I was signing up for a three-year term on a system that had no guarantees it would even work. I called in to cancel the month-to-month contract since I now had a system that did not work at all and was told I would still be billed for April because of their thirty-days cancellation policy. Horrible customer service from the reps on the phone, however the tech in person was two-weeks in to the job and very professional about the situation.

    Supreme Security

    Supreme Security

    (6 reviews)

    I contacted Supreme to inquire about moving my existing system/equipment over to them. They sent a…read moretech to inspect my house, he said they would contact me shortly with a quote. Fast forward 8 days later Supreme called me to ask if I still wanted to transfer over to Supreme. They FORGOT they were already here! Not the kind of organization you probably want from your security company.

    Not impressed - the sequence of incompetence has been astounding…read more Had a full home security system put in my home by Supreme. This is not a cheap endeavour (especially considering the 3 year contractual commitment you must make which seems market standard in the industry based on my research) so had diligenced various security firms. I read a lot of negative things re the "big boys" (ie. Telus, Liberty, Vivint, ADT, etc) so I focused on smaller, local firms hoping for a more honest and reliable service. I told Supreme these very concerns at the onset and they said all the right things. I was naive - seems like you get the same problems but they don't seem competent to resolve them (maybe it's the same at the big firms too). Issues from day 1. System was installed in June late. 1st visit they sent a junior technician by himself but I sent him away as I did trust his competency to do the job solo (the next visit was 2 technicians who were here from 9am-5pm so imagine what this lone new guy would have done). They also realised they made errors in the original quote as more items needed to be changed and they did not have all the eqt we agreed to (tho to their credit they did not increase my costs for the additional eqt they missed in their quote). After the installation, parts of the home security system did not work. To me, that is not a success. They have already come back to try to fix but items are still not working. Then they started mentioning extra charges for visits. At this point, I was annoyed and angry. As I am travelling my wife has been dealing with them and is not happy with them (OR ME). She warned me not to use such a small and unknown company for something so important as our home security and safety. She just shakes her head when she looks at the non-functioning security camera and panel. Attempt/visit nu4 is next but I have low expectations now. The owner has reached out to me and is apologetic which I appreciate however he does not seem to have the full details from his staff which isn't confidence-inspiring. I will be posting timely updates to see if they actually care or are just like the big security firms and I end up stuck with a super expensive 3 year contract of non-working security devices. Update as of July 12 2023: another security panel is no longer working.

    24/7 Electric - Your Calgary Electrician. No job so small.

    24/7 Electric

    (7 reviews)

    Brad from 24/7 Electric was great. Helped me find a solution for running coax out to my amateur…read moreradio antenna. Not a typical job!

    I had the guys from 247 Electric come out to do a few things. I honestly was unsure of what to…read morethink because I've had a few other contractors out to my house and being a Women I've always felt a little out of my realm. I originally had just requested a quote for a Tesla charger install. I know they were certified with Tesla and they came highly recommended from a friend and they also are highly rated on other review sites so I thought it was worth a shot. The lady on the phone was extremely helpful and also very nice! Booking was convenient and easy. I had Shane come out to give the quote he was super nice and extremely knowledgeable about what I needed and didn't need. He explained I wasn't able to get the largest charger Tesla has unless I was willing to spend more money on doing a whole bunch of work to get more power to my house. I think for me what I appreciated the most is his questions of what my expectations were of charging my car and also my long term goals of my house. This was important for me because I have a 5 year goal to move to a bigger more forever home and he explained to me that putting a bunch of money into getting more power might not be the best investment of my money. I did receive a few other quotes but after dealing with Shane I felt most comfortable with him and 247 Electric and felt he wanted to help and offered the best suggestions and seemed like he knew the most about how and what actually had to be done. I booked him in and dealing with there office was just as easy as the first time and they had all my information and knew exactly how long it was going to take. Shane had suggested not to take the day off to watch them work so I let them in and left for most of the day. Work was done exactly as promised and no surprises at the end. I also had the inspector come out to inspect the work which he didn't seemed to concerned with anything and was in and out in no time. The day of the actual work I did come home before they were done. Shane had another guy with him who was also friendly. I asked him about lights in my kitchen and he suggested some ideas and different things I could do. I decided on Pot lights, which they were also able to do right while they were there. I was beyond amazed with the lights and what it did to my kitchen. I know the guys seemed more excited about the car but I was just blown away with how easy they made it seem to put lights were I thought was not possible! The whole experience was just awesome! Great guys, great company. I felt the price was reasonable for all the work that was done. I will definitely be referring them to my friends and family. I'm also excited to be the first one to give them a review on yelp! Great job Shane thanks again so much for all your hard work.

    The Audio Room

    The Audio Room

    (5 reviews)

    It seems harder to find a store like this that's so dedicated to the quality of its products, and…read moremaybe more importantly, the satisfaction and provision of top service to their customers.

    I bought an Acoustic Solid 113 table from these guys, but rather than the the Rega arm it was…read moretypically sold with, I was recommended and chose a Jelco 850S. Upon preliminary set-up in their shop, Greg and I noticed we were unable to achieve the Jelco recommended 214 mm pivot to spindle distance. In fact we were out by 10 mm. This was because the The Audio Room or TriCell (distributor) drilled the three arm collar holes into the wrong location on the aluminum arm board. With the arm collar mounted to the board, it didn't matter which way we rotated, we couldn't get anywhere near 214 mm. I asked Greg if being out by 10 mm would impact or impede sound quality, and he said "no, that won't make a difference". Also, achieving anything close to correct VTA was impossible because of the platter height. They failed to research this compatibility. Two months later I sourced out a company called Ammonite who designs spacers specifically for Jelco arms ($100). Not sure how The Audio Room failed at all this, as they knew what arm I was buying, and it clearly states parameters within the specs. During setup at my home, Greg used a spirit level on the platter and that seemed fine. However when cuing, the arm drifted inward. He suggested "placing the cuing lifter into a vice and bending it". I felt this was the wrong approach, especially on a new $1,700 tonearm. I took the spirit level and placed it on the plinth. Turns out it was on a different plane than the platter. Greg said this didn't matter, and all that was important was the platter being level. I felt he was wrong, as the arm board is mounted to the plinth, and this may effect cuing if the plinth and platter didn't share the same plane. Sure enough, after looking under the platter I noticed the platter mounting plate wasn't sitting flush with the plinth. This is because whoever drilled the holes into the wooden plinth didn't use a proper forstner bit, which allows for clean drilling of holes into wood. The end result was large lumps around each drill hole, causing the plate to sit unevenly, making it impossible for the platter & plinth to share the same plane. Standing back, you could see how uneven the patter to plinth was. I suggested we use a file and some sand paper on the large bumps around the drill holes. After that, we remounted the plate and now it sat perfectly flush. I placed the level on both the platter and plinth, and now they shared the exact same plane. Also, our drifting cuing dilemma had been resolved. Gee, I wonder why? Greg had forgotten certain tools upon this first visit. He said he'd return a couple days later. Upon returning he forgot his eyeglasses that he said were essential. Regardless, he adjusted a few things while trying different geometries with his protractor. I could see he was upset and had a heck of a time achieving any sort of accuracy due to the fact he couldn't see very well. We got things sounding so so, but there was still distortion. This had nothing to do with cartridge break-in time. I knew it was related to set-up. He asked me to listen for a few days, and he would return (with his glasses) to fine tune things. Upon his return he forgot his reading glasses again! He left and came back an hour later (w/ glasses) and rechecked the set-up. I asked him about being out by 10 mm on our pivot to spindle, and that maybe it was causing the distortion and sibilance we were hearing. He again replied with "no, that won't make a difference". With that I could tell he was really out of his element, and getting frustrated not to mention embarrassed. So, that was it. Greg felt there was nothing more he could do, and after forking out over $6,000 for the table, arm, and cartridge it was goodbye. I emailed him, to which I received a nasty reply. No more support from The Audio Room, helping me obtain the Jelco recommended pivot to spindle distance of 214 mm, or achieving proper VTA because of platter height (see aforementioned Ammonite spacer). I was stuck with a new turntable and unable to enjoy it. I really needed to find someone with a tap and die set so I could drill and thread the holes into my arm board allowing me to achieve the correct 214 mm pivot to spindle distance. After Googling, I found a machine shop that would drill & thread the holes for $75. I then contacted an audio tech with a protractor. He came to my home (for a fee), we set the measuring arm on the protractor to 214 mm and rotated the arm board until it was dead center on the template affixed at the top of the arm pivot. I marked where the holes should be drilled, took the arm board to the machine shop and had it back the next day. The audio specialist was a great deal of help to me, and together we set things up correctly (for a fee). After putting up with The Audio Rooms failing on many levels, I was finally able to enjoy my turntable. The Audio Room should have offered support and done this work for me. Why am I responsible for their incompetence?

    Base Electronics Depot - electronics - Updated September 2026

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