We had the best time with Alain. Throughout our stay, we have had locals/guides say that the people…read moreof San Sebastián go by the philosophy of "live life and have fun". Today the day started with hail and we ALMOST didn't go on the tour, and I'm so glad we decided to just say "go for it"...because we had the best day. The tour was small, the rain cleared up quickly, and we got some beautiful sun. Alain gave us some history, gave some recommendations for food spots, and even took us to a place we could play their version of hand ball (Esku Pilota or Basque Pilota). The tour felt personalized and we learned some basque phrases. One person got a flat tire and Alain was able to show off his expert skills at fixing the bike quickly...he kept each member of the tour safe! All the staff in the office were super friendly, responsive, and kept my bag safe when I forgot it . Highly recommend!

A MUST-DO when you arrive in San Sebastián. "Classic E-Bike Tour" covers iconic places of the city…read moreas well as some of the "local" hotspots away from the tourist traps. The city is very bike-friendly and the electric bikes used on this tour makes it so easy to maneuver throughout town. Each tour group is only 6 people and led by a friendly English-Spanish speaking guide. We had "Pylagio"(?) who was well versed on the history of the town and gave good recommendations for things to do for the rest of our stay in San Sebastián. We had taken the "Classic E-Bike Tour" on our 2nd day in San Sebastián and wished we had taken it on the day we arrived like the other people in our group. After this tour you'll have a better idea of which areas and sites you want to go back to and explore further. We plan on doing this tour again when we return with our teenage kids. Tips: - Before the tour, eat enough to hold you over for 3 hours of activity. Food stops are not part of the tour. Only water breaks. - Bring a cold sports drink (like Gatorade). Bottled water is provided but on a warm day, electrolytes helped get through the last half of the tour. - It's sunny, wear sunglasses and a hat. Use sunblock, sunscreen, or suntanning lotion. - Avoid bringing any bulky items. A small lightweight backpack is the most you should bring. - A GoPro is nice to have. You'll be riding through beautiful parts of town and see amazing views from the top of the peaks. We highly recommend this tour over the bus tours. On a bus they give you recordings to listen to while you ride around city streets. This bike tour is more fun and personalized.

My wife and I did the caressing the sea tour with Aito and it was absolutely epic. We're not avid…read morecyclists but are in decent shape but nonetheless we rented e-mountain bikes because the Basque Country is so hilly / mountainous. We rode for 6 hours including stops and that took us 80 km and a total climbed elevation of 4,200 feet. Aito was an awesome guide as he's insanely familiar with the area, super friendly, a great teacher and quickly adjusts to your pace. Would highly recommend to anyone from advanced beginner cyclists to avid cyclists. There was another group going out for a much more intense ride than ours on regular road bikes.

Sadly, I hate to write a bad review, but I feel I must. I was visiting Biarritz and thought it…read morewould be nice to get out of the city one day and rent a scooter. No license required and they don't seem to be that hard. It was my first time driving one, so I admit that user error might be very possible. I got a basic instruction and was recommended to go around the block and practice before heading out, which I thought was a great idea. I only had about 15ft before I came to a round-about and was to make a sharp right turn. Between getting comfortable with the acceleration, breaking, coming to the round-about and using the blinker, looking for traffic and trying to make the sharp turn...I lost control, hit a sign and fell off the bike, the bike falling on my foot. I take full responsibility for my lack of knowledge, experience and the situation, but what bothers me about Cycle Ocean is that they owner asked if we wanted to rent a mountain bike instead and when it was obvious I could not walk on my right foot, refunded half of the money and then disappeared and did not offer to assist in any way. The neighboring business, offered their couch, some water, a place to sit and a ride back to the hotel in search of ice. I was very disappointed that though the accident was caused by me, that he would not have taken a greater interest in the well-being of someone who was trying to use his services. Plus he took 18 euros, when he first only said he would take 5. Disappointed.

Our amazing travel agency, shout out to Spain Unspoilt, set up all our local San Sebastián tours…read morewith Basque Tours and they were just perfect. We started off our trip with a 3 hour pintxo tour with their newest employee, Guillermo. However, you would never know he was new based on the way he knew the art of pintxo hunting. We put what we learned from him into practice the duration of our stay and it was such a fun night. The next day we were a little hungover (thanks Guillermo :)) for our wine and cheese tour with Juan. But Juan couldn't have been more patient with us and shared had so much knowledge to share about a cheese farm, winery and local fishing town. He was also super fun to spend the day with and so lovely to chat with. And then day 3 was spent with a lovely Australian Andy who has made Basque Country his home with his Basque wife the past 16 years. He took us to 3 villages (one in France and 1 in Spain) and taught us so much about each village. It was a fun, relaxing day and super cool to see the Basque Country beyond San Sebastián. We had fun exploring San Sebastián our own, but loved having these 3 days with such fun, warm guides. Highly recommend for anyone visiting San Sebastián and have a feeling any of their tours are great based on the 3 we encountered.

I cannot stress enough how amazing our day with Basque Tours was, specifically our day with Andoni!…read moreIf you're looking to book a wine tour this is definitely the company for you. Andoni told us all about the region, the wine varieties, and the strict regulations for La Rioja. In addition to just being a really cool, chill, guy with tattoos in honor of Pearl Jam, Andoni was a great story-teller as well. We learned a ton from him but also just enjoyed the time we had to chat. We're big wine-lovers and go to Napa on the regular so we really appreciated a tour that let us try several wines at several places and spend a good amount of time learning. I loved that some of the tastings were more formal and some were more casual. PLUS we got to check out the awesome village of La Guardia, have some amazing chorizo, AND had a tasty lunch in a wine cave. One of the best days of our vacation for sure. Many of the wines we tried are distributed back in the US which was great news for our luggage weight limits. We ended up buying a few cheaper bottles that weren't available back home because the quality was excellent and they were so affordable! I mean, like a half case for what we pay for a bottle in Napa. CRAZY. We are both so happy to finally have some smarts when it comes to ordering Spanish wines from La Rioja AND we're thrilled to have some great wine to share with the family this coming Thanksgiving. Thanks, Andoni!