I have never given a review with less than 4 stars but this business needs to look at their…read morecustomer service and policies. Despite getting recommendations for other places that cost much less, I took my damaged iPhone 4 here for a new case. I had to pay upfront, was not told when the parts came in, waited months to have it done, and was sorely inconvenienced in the process. I was told several times to drop my phone off overnight as if I couldn't possibly need it. Most businesses have such items in stock at all times. I wouldn't have minded waiting for the part to come in if they had been able to accommodate me by letting me drop it off for an hour or so in an afternoon. Nope, you must drop it off at 8:30 am. The second time I needed a new case I had it fixed at the Dakota Square Mall for about half what I paid to wait and be inconvenienced. I shopped for 20 minutes while they popped on the new case. I attempted to explain how much I wished Bitz had tried to work with me to no avail as I walked out with my first new case. Lesson learned, at least by me.

Over the years, Bitz has been a quality technology source for hardware and services. Their staff is…read moreincredibly knowledgeable and always willing to educate, never in a condescending fashion. Whenever possible I recommend them to family and friends, and will continue to do so. They are a family-owned, Minot-centric business and I often see them supporting positive community activities.

Very helpful and fast staff. I bought a battery when I was in a pinch and they were thankfully open…read morelate so I could get it installed before I had to go to work in the morning. I also like that women work here as a lot of female customers are hesitant to make major vehicle related purchases on their own. I can hold my own when getting parts for my car but a lot of women don't want to feel talked down to. Location is nice as it is near Broadway and Highway 2/52.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Consistently great, helpful staff, wide selection of items, and decent return…read morepolicy.............................................................................................................................................................................................................................................................................................................................................

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Samsung S-21 on/off button was hors de combat. Four other local stores either wouldn't touch an…read moreAndroid or passed the ball to one another The Computech guys fixed the issue in three (3) minutes, and wouldn't even accept a tip. AMAZING SERVICE! Thank you so very much.

Always friendly service with great prices. Brought a laptop in today with a cooling fan issue. They…read morewere able to diagnose and repair while I waited as well as remove some junk programs from my computer for me. Highly recommend this store!

Great job with my laptop, I had new lcd and memory replaced. It only took 2 days from drop off…read moreuntil I was called to pick up. Everything working perfect. Highly recommend

Trying to rebuild my cpu, kids running amuck, could not concentrate, gave up and took it in to this…read moreplace to get it fixed, only problem I had was trying to hook the new case up to a motherboard I had lost documentation for, I requested they add new thermal paste, and hook the board up correctly, that was it, after 6 days I called and told them I was getting my system back even if they were not done, come to find out, they did not put new thermal paste on, they did hook the motherboard up correctly, and then for some reason they reset all my bios settings back to default, this cost 120$, I had to bring the system home, buy new thermal paste to correct that issue, and spent a good sold hour fixing my bios settings, last time I spend any money with these guys