Sandra Jativa and the staff handled a situation horribly. The room had what appeared to be black…read moremold and was completely unacceptable to stay in. Instead of taking responsibility, staff gave misleading information, told us to go through Booking.com for a refund, then later denied everything and changed their story. The entire experience was dishonest, unprofessional, and disgusting. We left because we did not feel safe or comfortable staying there

We stayed for 3 nights, the first 2 with 3 people, and the third night with 4 people. The 3-person…read moreroom was very tight, but the 4 person room was quite spacious and comfortable. Everything worked well for us, although the shower water would fluctuate erratically between hot and cold, and when we made trips to reception, there were others noting a light or AC wasn't working. We had a good experience though, especially toward the end with the nice room. The staff were all very reasonable and patient. There was free water and available amenities with a refundable cash deposit (hair dryer, adapter, umbrella, etc). The location was good, and everything was clean. Despite the small room size, I'd honestly stay again!

I think this is the first HI hostel I've been to where it's not compulsory to be a HI member…read more Certainly this is the first where there were mixed sex rooms. The crowd kept to themselves, probably because this hostel is so big, the common area does not facilitate interaction (which is a flip side of a large, spacious common area). It welcomes guests of all ages, unlike some which (try to) enforce (relative) youth in guests. A good breakfast with a good spread is included in the price (there're even some local products), and it starts at 6am! Lunch & dinner are also available at reasonable prices (for Switzerland). The room was quite roomy. The power socket was really near bed - just above it, though it was recessed as is common in Switzerland so not all power adaptors will be able to use it. The lockers were both in the room and large.

This is a hostel located at prime location! You'll be close…read moreto everything in Zurich, perfect for tourism. I loved the rooms, the hangout areas, breakfast - all impressive! However, one thing that concerned us were, surprise parking fee which was not mentioned before. Overall it's pricey but maybe worth it!

If you're planning a stay in Interlaken on a budget but still want comfort and friendly vibes,…read moreBackpackers Villa Sonnenhof is a good hostel to use as a base. The rooms and facilities are well-maintained overall. The staff are super friendly. My sister became good friends with the guy who cleans up the kitchen area at night. It's an excellent value for money. Breakfast and bus passes are included, although we didn't use the bus passes much since we have the Swiss travel pass. The bus stops right in front of the hostel, and very convenient. They mark any food in the fridge & pantry left over by guests who already checked out with a free sticker so that current and new arrivals can have them if they wish. A pretty good deal, minimizing waste, and helping out current guests. Having fully equipped kitchen was great. The only downside is if you have roommates who are not neat and/or respectful. Our shower was flooded the first day we arrived by one roommate who was checking out that day. But you can't really choose roommates if you're staying in a fully booked hostel.

I've done capsule hotels before, but this was my first time staying in a hostel (although we did…read morehave enough people to get our own room). I think this is a great choice if you're looking for a budget accommodation and don't mind the hostel environment. Having 4 people so you can book out a whole room though was definitely helpful for us since you never know who you'll get, and we didn't want to deal with that coin toss. PROS - Extremely friendly and helpful staff. We had a very large group checking in, split across multiple rooms, and with people checking out at different times. But the staff was more than happy to assist us! - Plenty of lockers to store your belongings. We were able to do so while waiting for our check-in since we arrived a few hours earlier than our check-in time. - Lockers available inside each room too for you to lock your things up if you're sharing a room with strangers - Lots of common area space including ping pong tables, kitchen and dining area, laundry, breakfast area (with complimentary breakfast), patios, and a kids room. - Comfortable beds with an outlet and shelf even for the top bunk - Close to a bus stop and within walking distance of the train station CONS - Only 4 washers and dryers so you may have to wait like we did when trying to do laundry late at night. Quite a few people weren't the best about taking their clothes out on time either. - Shower situation wasn't the best. There was a flimsy shower curtain, but as soon as you turned the shower on, it would blow inwards and stick to you the entire time. Because of this it didn't do a great job keeping water in either so the floor would get pretty wet. - We came in July and the room was very warm even at night. We did try keeping our window open but since there was no screen, we were worried about bugs and only kept it open a crack. Overall, could use some minor improvements but I think that's the hostel experience. Great for travelers on a budget!

Very cool hotel with a unique design and a great vibe. Rooms were comfortable and the breakfast and…read morebar were both excellent. The only issue was that it could be pretty loud at night. If you are a light sleeper, that is something to be aware of.

After having dinner at Acanto, some of us decided to get a drink, so we walked down the street to…read morethis hotel bar. I'd never heard of 25hours Hotel, so it was cool to check out something new. When we walked in, I thought we were at a youth hostel or something. There were tons of young people playing ping pong! Totally reminded me of my college days back in Los Angeles, when students played ping pong in the rec room. Turns out there was some ping pong tournament, so I guess this wasn't what the bar typically looked like. But it still made for a fun and interesting atmosphere. The decor is kind of retro, but with a modern flair. The furniture seemed to be a bit mismatched at first, with different pieces and colors strewn about, but upon closer inspection, you could tell that some interior decorator had carefully chosen everything to match exactly. Every single color in the multicolored rug was exactly replicated in the sofa pillows, chairs, tables, etc. I ordered something new that I'd never seen before--Hofgarten Sauer rhabarberschorle (rhubarb spritzer)--which was a refreshing change to my usual Apfelshorle. A bit sweet and tangy, it was a refreshing fizzy drink to quench my thirst after dinner. The NENI menu card stated free Wi-Fi, but I found the signal too weak to do anything. The restroom upstairs had tons of mirrors for one of those really cool effects where you see the reflection go on for infinity. The DJ played good tunes all night, which made for a very nice atmosphere to chill out with some friends for a drink and conversation. My only remark would be that the crowd seemed rather young on a Friday night, but that could have been due to the ping pong tournament.

We were pleasantly impressed with our 4-person private room. Besides having to share 2 bathrooms…read moreamong 5 rooms on the floor (which we rarely had to wait for), we were very happy with the balcony view from the 2nd floor, the availability of amenities like a hairdryer, as well as a fully stocked kitchen and dining area. Everything was clean, and the reception staff were friendly. Excellent value for what we paid! We would 100% stay again.

Surprised that there aren't more reviews of this place on Yelp. I've just enjoyed a weekend stay at…read morethis hostel after a previous 1 night visit 10 years ago. This was the perfect and affordable location to enjoy Lauterbrunnen. The (dorm) price at 30 CHF is reasonable, but the dorm experience reminded me that it's also dependent on the guests, with etiquette and sleeping habits proving to be highly variable among the other guests. While that was a source of slight irritation to me, it also made me appreciate choosing the "upper" (loft-style) bunk in my room and focus on other aspects of the hostel's experience, including a wide-ranging worldly group of guests and the amusing reality of the longer you stay, the more senior you become, which was particularly apparent over the course of a weekend.

I stayed here for two nights while touring Switzerland with my Swiss girlfriend and 8-year-old son…read more We loved it! Our room was spacious and clean and had its own bathroom. Like most places in Switzerland it does not have air conditioning, so if you are American and used to AC, be advised. The hostel also features a rooftop terrace where we ate dinner both nights, as well as a kitchen and lounge area with drinks for sale. The location is also a bonus. This hostel is built into an old building that was part of a former industrial complex of warehouses, factories, train depots, etc. Just outside the hostel is a brewpub, a cafe, and a truly spectacular Skills Park, which, if you are traveling with kids, they will love. The hostel is also right down the street from the main train station of Winterthur. Overall this is a great spot to stay!

I could only stay in Depot 195 for one night but I can assure you this place is great. Very comfy…read morerooms and great showers/bathrooms. The man (sadly can't remember his name) who helped me at reception was very very welcoming. He had great English and was incredibly nice. He showed us some cool spots to check out and good restaurants. Cleanliness is a strong suit here. Very happy with the stay!

This was by far the biggest hostel with the most to do than any hostel I have ever stayed in the…read moreworld. I love how everything is set up for numerous places to chill comfortably. Two different buildings with pianos and one has a guitar. Pool table, dart boards grill, bar, nightclub below ground and activities every day. Don't let me forget to mention the huge kitchen. The biggest kitchen in any hostel I have ever stayed in. Maybe because this hostel is huge. They've been doing this since 1907 and these folks know what they are doing and do it well. I definitely recommend that you check this place out!

I stayed at this hostel for 4 nights and I loved my entire stay. I stayed in a 10 bed mixed shared…read moredorm; the room was spacious and very clean. I loved the huge window in the room, the view was beautiful and it always smelled fresh and crisp. Furthermore, the bathrooms are nice and kept very clean. I loved the showers, I spent 3 months in over 12 hostels in Europe and the showers at Balmer's were my favorite! Very modern and well thought out. Now for the most important part, the vibe here is amazing! Since it's Interlaken, you'll meet a lot of adventurous people who'll be down to go on day trips and excursions, which was amazing for me as a solo traveler. There's not much to do in the area at night so a lot of people from the hostel gather to play board games and chill - these were some of my favorite nights of my entire trip. It's not the most social hostel because the staff doesn't plan events so your fun will depend on the guests staying while you're there, but lucky for me it was a great night every night. There's also a foosball table and a hot tub, need I say more? As for location, it's walking distance to the Interlaken Ost train station, a bus stop (that can take you to and from the Interlaken West train station), and numerous markets/shops. Note: The hostel gives you a free bus pass upon checking in, you can use the bus pass to ride the city busses for free! The only negative is that laundry is very expensive, I paid the equivalent of $25 to wash and dry one small load of laundry. I was shocked. Plan your trip so that you do laundry right before you arrive here, or wait until you leave. Overall, this hostel is a gem. I already have my second stay booked this summer!!!

Great youth hostel for Switzerland. It is immaculate and the location is tip-top. The staff was…read morealso very welcoming and friendly. I am not going to lie to you. As are most accommodations in Switzerland, the youth hostel is pretty expensive. Regardless, it is an ideal hostel and a great place to spend your time in Basel. Plus, he hostel is situated on the most adorable little brook! Sehr romantisch denke ich.