Knowing the Livermore Rodeo is fast approaching, I was in search of a new cowboy hat to wear at the event. Therefore a trip to my favorite western store was in order. At Baughman's, I knew it was highly likely that I would find a great hat at a great value. Bingo! Winner winner fried chicken dinner! I found a new Stetson with a wide brim just like I used to wear on the ranch growing up in my youth. My father wore a cowboy hat everyday and everywhere he went. He's gone to heaven now but I know he would love my new cowboy hat. Thank you to the associates for their great service too. read more

Baughman's Western Outfitters - Outside - Shoe Stores Near Me - Livermore, California

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I went here out of a whim.. I guess correctly. The young lady who helped me was fantastic. She was very patient with me and my different feet. Lol. It's hard for me to get boots sometimes. I got some maxi g boots and ordered another pair. For the win. The shirt , cowboy hat and accessory selection is unmatched. Their sister store in Pleasanton closed a few years back. I didn't put 2/2 together until we spoke. Unlike all the different styles of everything they have. I will be back and I will get my other set of boots in a few weeks. read more

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Love the help and the selection! Good price range. Product quality is there too. Was there for a pair of boots and found what I wanted. Love this store! read more

It is a nice way to start out St, Patrick's Day. I always enjoy coming to this store. There is a very good selection of boots and clothing. My favorite part is the $650 Stetson hats which were behind glass and cost more than my first car! read more

Great western wear! Been going for years!! Wrangler jeans and nice hats! Many boots too!'

Great service by an employee named Ryan helped me find a great wallet out of their selection, only bad thing was employee was rude and couldn't help me with my questions about their hats. read more

Terrible customer service. I bought a defective $75 purse and they will not exchange. The manufacturer says the product can become defective and this is written on their website. So they will not exchange. Who thinks to read a website before buying a purse? Very rude customer service. read more

Great store. Worth a visit. Hats, jeans, shirts. Great service too. If you are in town, swing by. read more

None better. So many wanna be western stores out there. Still the real deal here. If they don't have it, they'll get it.

I love this store super fun to go to after rodeos. Got my boots there not long ago and i love them!

It's nice to spend money at one of the last privately owned establishment. I am so tried of bug chain stores. Keep your dollars close. Great customer service nice and knowledgeable. Looking for a good pair of boots or western shirt this is the place to go. They even have tack for your horse. read more

Great selection for all equestrian needs . A huge selection of boots and hats . An all in one store for riders in the TriValley area.

Boots paradise! All colors, all sizers, cowboy and cowgirl style (do not enter there if that is not what you want because is all about that look). I loved the boots section, especially finding pink and burgundy and red good quality leather boots. Amazing selection, I haven't been exposed to that many in my life! The smell can give you some nausea, be aware if you are not used to it (like me). I tried several hats too, everything in the store seems to be of great quality and lots of different brands and sub-styles (always considering this is western wear). Very good customer service plus a free calendar with nice, yes, cowboy drawings. Thanks! read more

Baughman's Western Outfitters - Shoe Stores Near Me - Livermore, California

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Baughman's is a nice western store. I usually shop at Christensen's, but happened to be in Livermore so I decided to check them out. The good: Nice clothing selection Competitive prices Needs help: Uninspired employees Small selection of boots in my size I ended up buying a pair of boots for my son, nothing for myself. It's nice to shop a locally owned business that survives in the era of big chain stores and online competition. 3.5 stars read more

I looked everywhere for a particular Stetson hat in a color that isn't readily carried online or in stores. My only option was to contact local and even out of state western apparel stores to see if anyone could help me special order it. Out of the many places I contacted, Baughman's was the only one who delivered. I texted Amanda about the hat I was looking for. She immediately got a Stetson rep on the line and helped me place a special order of the hat in my size and special color. Was given an 8-week turnaround time. My hat was made in 6 weeks and got a prompt notice from Amanda that my hat was ready. Very happy with my new hat and with the service provided by Amanda. Thank you! read more

We bought and paid for three pairs of jeans. Two pairs were ordered as they didn't have the needed size in stocks. We were told we would get a call I a couple of weeks. We never received a call. So we kept calling and were told a couple if days. Finally the last ime we called, 12/19, they were in. On 12/20 we came in and the girl at the register pulled up the order and said it showed not paid for. We were treated like we were trying to get something fir nothing. There were other parrons in line and it was humiliating. We went across the street to Wells and got a copy of the charge on our account to prove payment. Amanda, the owner finally said, "Just take them." She said that the order card didn't have the items listed either. When we got home i found the receipt and called and spoke to Amanda. She gave a very obligatory apology, with "Have a good holiday". Not the expected service of the past. We will pass this experience on and never shop here again. read more

I took a chance making the drive from Manteca and I'm glad I did. I saw online how big the selection was for hats and was able to find one perfect for me. The gentleman that helped me was very knowledgeable and helped me make an informed decision. I was deciding between two different styles and said I might go with the more expensive one but he told me to go check in a different mirror before deciding. It really seemed like he wanted me to be happy rather then just buying the more expensive of the two. I'll go back for sure! read more

Walked in on a Sunday an hour before close time. The girls who work there were cleaning up even though the place looked spotless. The cashier is super friendly and when I asked her for a certain brand she made sure they didn't carry it with her superior before saying no. I like double checkers even though they may already know lol. The back portion where the boots are is another section, so make sure you do a whole walk through before leaving. We ended up realizing we needed suede cleaner after seeing it on a rack in the back. -1 star because of the brand we went in to look for wasn't available. read more

The best customer service! I originally wanted a hat that was out of stock so my order was canceled. I then ordered a different hat and Amanda personally sent me an email offering to send me a hat that was very similar to the one I wanted. She did not have to go the extra mile to help me but she did. I will continue to order! Outstanding service! read more

I love this place! From the life-sized fiberglass horse guarding the doorway to the vast boot selection in the back, this place has it all! Besides, they've been around since 1881, so they must be doing something right. I've walked by this store many times since I came to town, but never went in. Then I got all excited about the annual rodeo! Yesterday I decided that I needed a pink cowgirl hat to wear to all of the rodeo events. Not only did I find a super cute pink hat, but I also found a Wrangler "tough enough to wear pink" shirt to go with it. I'm all set. See you at the rodeo, bitches! read more

I'm an older guy... lol. So I understand the value of supporting our local shopkeepers.. Especially when there's so much history behind this Western Wear Store like Baughmans.. I buy a lot of clothes / boots & Tack here too. I'm surprised that the owner allows the Girls to stand around doing nothing and avoid customer service ? The Owner is very helpful. read more

Baughman's Western Outfitters - Just find some help that wants to work with the customers. Ill keep coming back ! - Shoe Stores Near Me - Livermore, California

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Better selection then Boot Barn but the service was not as receptive. This store also carries horse accessories for grooming. Small selection of 6.5 boots but they had more Ariat and corral. lucchese here and there but more lucchese for men. Search continues.. read more

Love to stop in at Baughman's for a look-see when I can! They have such fun western gear. As a country-western dancer I appreciate the variety of styles and sizes. Have built a few competition outfits off my purchases here. BOOTS BOOTS BOOTS- You can't find this many different kinds of boots anywhere else west of Texas unless you go online! This store is better than the internet because you can try everything on and the staff will help you stretch or polish your favorites. Really nice people working at Baughman's. Unfortunately they don't sell dance boots, but you can add suede to the bottom of your favorite boots. Just make sure they fit tight and are flexible. Check out the new CW dance spot in Pleasanton - Mavericks - for a fun place to wear your new Baughman's boots & clothes! read more

AMAZING SELECTION! AMAZING CUSTOMER SERVICE! OVERALL AMAZING! I went online and picked out some boots. Pretty pictures, pretty boots. Ordered a few and learned my lesson on not trying them on before I bought them. For my sister's birthday my brother in law sent me to this store to look at boots. High maintenance is an understatement. I was on the phone with him for over a hour taking pictures and sending them to him. The girls stuck by me, giving suggestions and helping find the right ones. In doing so I found my two pairs I had now. I love them. Baughmans not only has all the pretty boots I was seeing online but I was able to find a pair...or ten that I fell in love with. I had a terrible experience at the Sister store Christesens, this store not only had a much better selection but I was not dreading dealing with the employees. I send everyone who asks about my beautiful boots to this store. Huge selection and great workers have my, my famiy's and my friends business forever! read more

We found a good selection of boots and the staff friendly and helpful. Recently also went to a liquidation sale at a different store in pleasant hill and their sale prices were much higher than the regular prices here. We will be back. read more

We went to our first Livermore kids town Halloween hay day yesterday and I've never experienced anyone turn down young kids trick or treating for candy just because they didn't have the "white bag" ever! But looking back at a previous review...this isn't new for this store. I not only watched this lady legit told a dad dressed in a wolf costume with his toddler who had a regular candy bag, "no white bag, no candy"... but she did it to my 4 year old also! And when my older son gave his lil brother his white bag to get candy...she did an eye roll and pretended to give my 4 year old candy! I guess someone made her the candy police... or she wants to be the scrooge of Halloween because her obeying the "rules" was more important than making little kids happy. At least that happened at the end of our trail.... but that encounter left a sour taste in my mouth and I will never step foot in that store because of that mean rude person [insert eye roll]. Kudos to following the rules! Hope you can live with yourself saying no to all the little kids that just went out to have a good time! Let me just say...all the other participants in downtown Livermore kindly gave candy to all kids...white bag or not! read more

The SMELL! I'm sorry but nothing is better than the smell of a good western store! They have some cute clothes for women and my husband usually finds something for himself when we go in. Bought many boots here and the staff has been helpful. Great little store in Downtown Livermore- gives that character that every small rodeo town should have. read more

I'm amazed at how they stand behind what they sell. They treat everyone who walks in like they expect to see them again. Very friendly and knowledgeable staff. I've said it before but they're very fair with their pricing and return policy. This place is part of the very fabric of Livermore and I'm glad they're here! read more

Wow just called the store and was prepared to go to e store and make a purchase. The girl that had answered the phone was very unprofessional and knew nothing about it the store ! She was very rude and unwilling to help me. Guess they don't want a purchase after all.. guess I'll take my business elsewhere ! Just a shame. Time of call 5:30p 11/8/2019 read more

Came in for boots and a belt, they have quite a selection. The girl working in the boot area never acknowledged me and I ended up talking to a fellow customer about boot sizing. Then I think she may have been the owner or manager, ended up being in the back and asking me if I needed any help and a bit later if I was doing ok still and we had some small talk. I voiced my concerns on the pair I really liked being a bit tight across the top of my foot. She let me know that if I bought them and wore them around the house (not outside where the bottom would be scuffed) to stretch them out and they still were too tight I could return them. This was really good to know and I appreciated the info. I then went up to the front area and tried on a bunch of belts, the girls up front as well as the owner/manager were very personable and made good conversation. I found a super cute belt that was more than I wanted to spend but I made the splurge. When being rung up I asked the owner/manager about boot care and she told me she'd be right back and asked one of the girls to finish ringing me up. She then came back and presented me with boot cleaner/conditioner and told me it would be a while before I had to use it but that this will be what I want to use. I was super appreciative and thankful. Also an FYI the Ariat boots I got were $10 cheaper ($159.95) here than they were on Ariat's site ($169.95) read more

They were giving out candies today for trick or treaters. My two kids came up to this woman who were giving out candies, she gave one to my daughter but she didn't give any to my other kid cause he didn't have the yellow bag. she actually turned my kid away just for a candy... wow! Where's your Halloween spirit lady?!.... they're just candies!!!! read more

We had the same experience as MNH posted. Staff was indifferent. We were there to spend a few hundred dollars. In fact was cashier in the boot area was so rude to an african american male customer that my husband AND I were both taken aback! My husband even apologized to him for the cashier's rudeness. He was a very nice gentleman. Besides that experience, you'd better be a women's size 8 or larger cuz they have no jeans for me or anyone smaller. read more

I was in the area back in 3/29/11, and stopped by at 2pm. I was the only customer in the shop, until another guy walked in. The young blonde decided to greet him and not me. WTH? Asian guys don't buy Western wear?! read more

I Went there for boots. There is a very small selection for women's size 8. The customer service here is less than desirable. Staff too busy gabbing and clucking like chickens to actually help you find sizes or get the other shoes to try on. Very disappointed! I went to Christesen's in pleasanton instead for the sale where i was greeted by friendly staff eager to assist. I would not recommend and I will not be returning for any of my other shopping needs. Sad both stores have same owner but not same quality of service!!! read more

Friendly, staff and great service. I drove by the other day and I was surprised to see the store still there in down town. Its been a fixture in Livermore since I can remember. Shop local...you never know when you'll need an extra pair of chaps...I'll leave it at that. :) read more

I like this place always good boot and cahiers are cute

Went on to look for a specific style of boot. Found what I was looking for, so I asked one of the employees for help. Well, that was a mistake. She was so unfriendly and didn't really seem to care wanted to spend money. Being a local business I would expect a better customer experience, but that didn't happen. I asked her twice for specific help and she just sat and a chair, and brushed my question off. It's sad that the big chains are better then the small business. So I took the boot model down and saved 20 dollars buying on amazon. read more

Great selection. Good prices. Worst customer service we've ever had in town. Would rather just buy online.

First time in the store...A nice selection of western wear and casual contemporary clothing too. Staff were very nice and friendly. Love the classic big brown horse on wheels greeting you at the front door. A little something for everyone read more

Horrible customer service. Would not accept my return for unused items that did not fit because we did not have the original store receipt. would only provide store credit. talked to Amanda, the manager and she refused to bend the rules for an honest customer. i asked if i can use a copy of the receipt obtained from my credit card company, and she said nope...must have the original. My father n law spent over $500 there in one day, and i spent only $75. Guess what...we are not longer going to Buaghman's. Though the same owner Rory Janes, i talked to Christensen's and they are far more understanding and were willing to help me out. read more