Cancel

    Open app

    Search

    Bay Crossings

    2.6 (41 reviews)
    Closed 8:00 am - 6:00 pm

    Bay Crossings Photos

    Recommended Reviews - Bay Crossings

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Shoplifters Will Be Composted sign
    Lynn F.

    I've been passing by this booth for years, assuming it was just tourist info & SF tote bags. Wrong. You can buy a Clipper card here, but more importantly, here's where you get a senior Clipper card. If you consider yourself computer capable & figure you can help your senior friend out, you're going to be embarrassed. Online application is a no-go, which means you can't use the Clipper app as a senior until you apply for the card in person. Yes, confusing. After a lot of frustration I broke down and called consumer help line & got a live human who explained all this. It was around 2pm on a Tuesday at the Ferry Building & there was no waiting to get service. So easy, so friendly & helpful. The whole process took less than 5 minutes. And this is probably the only place in San Francisco you can find a paper map.

    Customer Service- good luck getting any of that!
    Julie D.

    According to their website, the Bay Crossings bills itself as a "ferry ticket shop and ferry and tour information center." As a customer service company, they could not be less oriented to service. When I was notified that my Angel Island/Alcatraz tour (purchased online) coincided with the SF Marathon, I realized that my group (which included a handicapped individual) would likely not be able to make it from the Oakland to SF ferry to Pier 33 in time because of the road closures- especially Embarcadero. After trying to call the number provided with no success, I was excited to see Bay Crossings at the Ferry Building with two human beings to see if they could suggest a way to get to get from the ferry to Pier 33 on time. And there were no customers in the shop, so perfect timing, right? I started to explain my situation to one of the employees who was listening, when the other one appeared and interrupted me, and not so helpfully he pointed off in the distance, naming some streets (to which I am unfamiliar as an out of towner). And then concludes with "it is all online." Stunned, I repeated "it is all online?" His reply, "It is all online." He didn't hear what I had started to explain to the first employee, nor did he know the information I had gleaned already from looking at the schedules and marathon routes/closures. Guess his customer service approach is to shut down any specific questions and simply direct people who are not familiar with the area to the internet. Gee thanks.

    Alice M.

    During Covid-19 indoor spacing is important. We were waiting in front of the display for this store for our bagels, as the area in front of that business was crowded. He asks us to move which was unfortunate, as while waiting I saw a book I wanted to purchase, which is what happens when people serendipitously linger around a business. Not buying it here for sure.

    See all

    2 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of S C.
    0
    2
    0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of sf k.
    0
    36
    0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lynn F.
    492
    562
    17192

    3 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Julie D.
    24
    98
    69

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Danny C.
    73
    37
    13

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of B L.
    0
    32
    0

    5 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jen W.
    26
    7
    0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Myke Y.
    535
    167
    10849

    12 years ago

    Helpful 10
    Thanks 0
    Love this 12
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Chris H.
    2
    1321
    0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    20 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Kane L.
    69
    30
    3

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dalt W.
    6
    130
    35

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    17 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of David O.
    155
    1338
    1257

    16 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Gil S.
    393
    1134
    184

    20 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Sill D.
    1
    52
    12

    14 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    19 years ago

    Bobby and the crew...keep doin' it! It gets better every year...

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    17 years ago

    Good place to get discount BART tix...

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    And to top my last review off, I tried loading our new Clipper Cards, and neither one of them would work.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    19 years ago

    Helpful 4
    Thanks 0
    Love this 9
    Oh no 0

    Page 1 of 2

    Ask the Community - Bay Crossings

    Review Highlights - Bay Crossings

    It was my first time taking the ferry from SF to Oakland, and I didn't have a Clipper card, so I had no choice but to buy an actual ticket.

    Mentioned in 21 reviews

    Read more highlights

    City Lights - The staircase leading upstairs to the main floor.

    City Lights

    4.4(816 reviews)
    0.7 miChinatown
    $$

    One of the neatest bookstores in the US. The Poetry room upstairs is wonderful. So much fun…read morehistory here to learn about. And this bookstores has some amazing staff book recommendations with little tags on the bookshelf telling you why they loved that book so much; found some great new finds that way. Dont forget to get your books stamped with their bookstores stamp on the way out!

    An amazing bookstore and so glad I asked chatGPT to give me some ideas for a stroll around SF near…read moreUnion Square. Well, ok, this place isnt close to Union Sq, about a mile away, but it was a perfect delicious end destination for a post dinner stroll! I like bookstores and I like eclectic, unique ones. I'll go to Barnes & Noble if I had no other choice, but my favorite bookstores are independent ones and ones where they carry very unique books you can't find elsewhere. This bookstore made my inner little nerdy self so happy. I immediately got lost up front looking at very recent publication by Ai Weiwei. I then wandered onto the main floor and found an entire section of Asian works, which you will not find at B&N. I also found books from Norwegian writers too which I had never seen before, which thrilled me. I then made my way up to their attic floor which is dedicated to poetry and seems I just missed Allen Ginsberg's Howl centennial celebration. Ugh! I then came back down and then proceeded to their basement section and again I was quite pleasantly surprised by the depth and breadth of Asian themed books they had. They had plenty of the Chinese classics in English and found so many different versions of Journey to the West, I was completely overwhelmed. And then, saw an entire section on Africa and I had to fight hard to not pick up a copy of a book titled Prison Letters, which is a collection of Mandela's letters while imprisoned. I ultimately settled on two books by Ai Weiwei as he has continued to inspire me to be proud, to not conform, to be brave, to speak up, to be authentically and unapologetically me, to honor my ancestry and to push boundaries and to fight for what matters. And it just so happens too that my Chinese give name is also Weiwei. I loved coming to this bookstore and it will definitely be on rotation for me when I am in SF again.

    Photos
    City Lights - Downstairs

    Downstairs

    City Lights - The upstairs location of the bookstore.

    The upstairs location of the bookstore.

    City Lights - The bottom floor that you have to go downstairs to.

    See all

    The bottom floor that you have to go downstairs to.

    Goodreads

    Goodreads

    2.9(10 reviews)
    0.3 miFinancial District, SoMa

    If I could give Goodreads zero stars, I would…read more I started experiencing review-bombing on my book in February 2022. It was coming from TikTok users whom I never directly interacted with. The reviews on my works were obvious violations of guidelines, so I reported them and requested for Goodreads to remove my works, which I own under title 17 of the United States Code. They never responded nor addressed those reviews. I experienced it again with my new release, which was never submitted by me on Goodreads. This time, the reviews were even more harmful. I contacted support again and my readers attempted to help me. Their reviews (genuine and detailed) were removed but the trolls were never addressed. I just sent a cease and desist letter to their headquarters, and I will take further legal actions to protect my works but it is appalling that a company can operate with such business practices. I invite any author who was targeted to review them, stand against them and take actions to hold them accountable.

    Finally a book community for avid book lovers! Goodreads is an online community composing of book…read morereviews, recommendations, plot spoilers and discussions for like minded positive intellectuals. A united conglomerate where book readers gather to share without being chastise. Readers can search by book title, author name, and ISBN. I'm old school as I love to physically touch a book and turn the pages rather than scrolling page down on a computer screen. It is here where I was able to find one of my childhood books to learn that the author has continued writing the series for a total of five books (I've only known the first two exist until learning of Goodreads. com). Books -- where a good read is an easy find! All in all, pickup a good book for good reads!

    Photos
    Goodreads - As Timothy Leary might have said, "Tune in, download, and drop out."

    See all

    As Timothy Leary might have said, "Tune in, download, and drop out."

    San Francisco Chronicle - Posted with review 12/21/25

    San Francisco Chronicle

    1.5(436 reviews)
    1.2 miSoMa

    I was stationed in Sacramento for four years in the late 70s, during which time, almost every…read moremorning, I read the San Francisco Chronicle. The Sacramento Bee was my local paper, and I read that too, but I'd grown up in the Washington, DC area, and the Chronicle, the de facto "newspaper of record" in Northern California, was analogous to the Washington Post, the "real" paper that we'd read at home. So digging into the Chronicle over breakfast, for national and international news, was familiar to me. The Chronicle informed, educated, and entertained me. Also, those being my later formative years, I was, to some extent, taught to read and write by Chronicle reporters and columnists, including: Carl Nolte, Art Hoppe, Bruce Jenkins, and one of my lifelong favorites, humorist and journalist Herb Caen. Times have changed, as have we all. The internet offers access to news and information that would have been unimaginable when I read The Chronicle, and anyway, I moved away, so the paper isn't as necessary to me as it once was. More to the point, I subscribed to the Washington Post for years, but I cancelled my subscription this year, as the paper deeply integrated AI into its content creation; and I still read the New York Times, but if they go too far down that road, I'll drop them, as well. Notwithstanding these things, the Chronicle is an important part of who I am, of how I think and say what I think, and when think about that, I'm grateful.

    Updated review. Last month I received my credit card statement that the San Francisco Chronicle…read morecharged me $39 for a newspaper subscription. I had to call the credit card company to dispute the charge. Why? I have canceled the subscription several years ago. I haven't received their newspaper after that cancelation. To this date, no newspaper has been delivered to my home. The credit card company sent me a letter, notifying me that the $39 has been credited to my account. Yesterday I received an invoice from the San Francisco Chronicle wanting to charge me $76 with a new paid through date of June 28, 2026. Okay, I don't know why they want to sweat on me for $76 since I did not ask for a renewal subscription and there is no newspaper delivered to my home. I don't want the damn newspaper even if it were free. I will have to call their number (415 777-7000) to pick a bone with them. It looks like they are trying to prey on a senior citizen with their nonsense. Enough said!

    Photos
    San Francisco Chronicle - Posted with review 12/21/25

    Posted with review 12/21/25

    San Francisco Chronicle - Jan 24, 2025

    Jan 24, 2025

    San Francisco Chronicle

    See all

    Bay Crossings - printmedia - Updated July 2026

    Loading...
    Loading...
    Loading...