My elderly father was hesitant about bringing my mother home following day surgery (for her heart)…read more I called from out of town and talked to the nurse on staff to ask that they make sure my parents were comfortable before discharging my mother. The nurse said that she and another co-nurse would make sure my parents were comfortable. More unexpectedly, the doctor who performed the procedure called me just to make sure everyone was on the same page. I appreciated the care everyone took to make sure not only the patient, but the extended family was cared for. Thank you!

This review is specific to the ER at MyMichigan in Midland. Took an elderly relative to this ER on…read moreSunday 8/16/2026 that was suffering from CHF and shortness of breath. Arrived at 7:30 pm. They ran multiple tests on him over the course of 4 hours and then waited another 3 hours before they gave him a temporary bed. Took them another 2 hours before they could decide if they wanted to admit him. He ended up being discharged at 6 am Still having breathing difficulties. That's a total of 10 1/2 hours to decide if he was going to be admitted. It was clear that they seemed short staffed on doctors in the ER. I only observed one PA, who was very good at what she did but had way too many patients to take care of. The waiting room at the ER was a zoo. Observed the following while in the waiting room for the first 7 hours: 1. One guy who was dissatisfied with how his mother was being treated stormed out with his ill mother to go to another hospital And yelling about how rude he was treated. 2. Two separate individuals vomiting and allowed to sit in the open ER waiting area rather than being attended to. One of those individuals was brought into the ER by EMS and parked unattended. He was hooked up to a IV and throwing up into a bag for hours. 3. Young couple with a sick baby sat for at least 3 hours before being seen. 4. One unruly patient threatened another ER patient because the patient fell asleep and started snoring. When you park sick people for hours on end in a waiting room...what could possibly go wrong? There was a hospital security person that heard the threats and ignored What was going on. The only thing that stopped the guy who was creating a disturbance was his wife yelling at him multiple times and separating him from the other sick patient he was threatening. 5. Waiting room bathroom was dirty with paper towels strewn all over. 6. Observed one patient approaching the front desk and asking why he hadn't been seen and stated he had been there 9 hours and would have to leave if they couldn't address his situation. 7. All in all, it was clear to me that this place was understaffed (especially by doctors) and not being ran well. It may be hit or miss depending on who is on duty. Don't believe their website that claims 4.6 out of 5 stars. Third party reviews are not good. Why the disparity? They admit on their website to editing the reviews. If you truly have an emergency, you might want to consider the Saginaw MyMichigan or Mount Pleasant location which have higher third party review ratings.

This place is the epitome of efficiency. Very clean and well-kept, professional staff, wait times…read moreare minimal. Always impressed and wish more medical establishments had it this together.

Went in to ER at McLaren Bay, and witnessed 2 men ejected by the security and police because they…read morecomplained loud and long about how other people were seen before they were. I was there as long as they. When I was taken back, nearly every room had a patient in it. It is called triage. It is this way in all local hospitals. Most serious patients will be taken back before you if you do not meet the " as serious" criteria. After being seen by the doctor who ordered various tests, waiting for the results, and starting treatment, I was admitted several hours after I first got there. That is the way it works nowadays and thankfully so. I was there for 3 days. At no point did I receive anything but the best of care! And be aware, the Emergency Staff are not employed by the hospital, but a third party.

i will never go back, the day nurse told me the i didnt need any pain meds, and i told him that…read morethe dr. ordered them. quote he said i diddnt need them. thanks buddy, i hope your in need of pain meds some day, i also had to ask for a food tray 3 meals in a row??? brian h

Good place to come for various tests. Staff is friendly. In and out in a reasonable amount of time…read more Care is good. Mammograms, blood tests, etc.

I once had some testing done here back in 2019, which went fine, and I was billed a small amount…read morethat my insurance didn't cover. I paid that invoice in a timely manner, but I got another bill for the same amount about a month later. I called to let them know it had been paid, but the rep I spoke to had a bad attitude, accused me of lying, and said I had to prove I paid it. I told him I have no way to do that and reminded him that was his job. He retaliated against me by sending my bill for less than $20 to a collection agency. I had to provide them with my bank records to show I had already paid the invoice. I know I took a long time to post this review, but it's been bothering me and I want to warn others of my experience and the immoral actions of this place.

Would not recommend. If you arrive 5 minutes before they close (due to your work schedule, like…read moreme), they'll turn you away. I'm sure it's not an exciting job to do but don't "close" before your advertised close time. It's wildly inconvenient and I also saw an elderly woman be turned away just after I was. Ridiculous. If you're going to be closed for services at 3:55pm ET, make that your business hours or grow up and do your job until it's done.