Involved in an accident on Thursday night. Went to Randy's first thing Friday morning and they…read morechecked the front end steering components and realigned the front end pretty quickly. Was grateful for their ability to get me in and repaired for my trip back home to Kentucky.

Randy has had Ms. Randolph's Buick Enclave for the past 8 months. Ms Randolph purchased the…read morevehicle from a private seller and within months, started giving her trouble. Randy stated that it needed a new engine. He put an engine in it for around $7000 and sold her a 2 year warranty through his business and now claims that he cannot fix it. This is not the first attempt at repair. It took nearly a year for the engine to be installed and was in and out of Randy's shop from December 2021 until Spring of 2024. Ms. Randolph has maintained auto insurance on the vehicle at $200/month since the day of purchase. In four years since the car was purchased, Randy has been in possession for nearly two of those years. Ms. Randolph is a widow, a single mom raising her three children, one of them a special needs child that requires a somewhat cumbersome stroller that she can no longer transport. When Ms. Randolph wants to do anything with her family, she now has to make two trips to her destination and two trips home with her current smaller vehicle And must remain local. Ms. Randolph has been more than patient. I can attest that I called today to speak with Randy only to be told that he was at a "boat shop or bolt shop" and he would call me back. He did not. I am not sure why this previous loyal customer is now no concern to Randy's Tires And Automotive. Randy has had possession of the vehicle since November. Ms. Randolph has had to cancel vacations and Randy has turned a deaf ear to her requests. Randy threatened that he was just going to have her come pick up the vehicle until he was reminded that it was running when it was dropped off, and the engine that he installed was under a warranty that he sold her. I will update this review as time progresses. Perhaps if enough people spread the word about how Randy preys upon the most vulnerable around Panama City, he will modify his business practices. Please stay tuned for further updates on other social media platforms as well as as local television news agencies so that I can forewarn future victims and spare them years of frustration. Randy, did I leave out any details or even slightly embellish the truth in any way? I look forward to your eventual reply and more importantly returning Ms Randolph's vehicle back on proper working order On a timely manner.

What a great shop and the Manager is very cool and personable. I pulled in with no appointment with…read moremy Daughters car and an AC that just wasn't cooling right. Daniel got me right in and took care of me because I had to have the car to her the next day and wanted to surprise her with a working AC. I highly recommend this shop and they stand behind their work.....

Had pre-buy inspection done on a 4Runner. They were extremely thorough and friendly. Would…read morehighly recommend for any auto repair you may have. Rusty

Wonderful experience with Cowboy. He's a one man operation and really cares about what he does…read more He went above and beyond adding some things at no charge. He was $1000 cheaper than another estimate I got. Don't let the looks of this place deter you. I highly recommend!

Fantastic job !! You would never think any damage was ever done. Very quick, efficient, and…read moreprofessional service. The prices are wonderful and charges less than half of any dealership. I would highly recommend this service to anyone needing any auto body service.

Support local business. I took my Jeep here on the recommendation of another shop and they fixed…read morethe original problem and several related issues. They had great communication and were very thorough. Yes, I would take my vehicle here again.

Called and spoke with Brandon about installing an air horn. Got me right in and the install was…read moreprofessional. Thanks guys!

I wish there was a way to leave more than a 5 Star review for Gagnon's. They are the most…read moretrustworthy shop I've ever found, they know what they are doing, they are fast, and they have very reasonable pricing. It doesn't matter what is needed, they have always come through with the perfect solution every time. If you need your car services or repaired, don't hesitate to go straight to Gagnon's.

the worst auto repair in the business. shame on you. they will rob you blind. they told me they…read moreinstalled ngk laser iridium spark plugs that were $27.73 a piece but several months later it turned that the same set of plugs were $45 for the whole set.in addition they charged me 101.60 to install the plugs. buyer beware!!

For starters hard to get a hold of . . . had my truck…read morefor 3+ years for a cracked engine block then I was recently told they got flooded and now they cannot find it

The are the best. He had my are for 2 days checking everything and it came out to be only the…read morebattery. And he only charged me for the battery. The was over 4 or 5 years ago. But i just want to other know that you can get A1 service at budget prices.

I had them install springs on my GMC. I took my car to his house and it took two hours. The…read morecharge was $225 for cash. I know I had spoke to a bigger garage that had lifts and they thought it would take one hour and their hourly rate was $125. So in the long run, if your car runs, you will save money if you goto a shop that has a lift since they both charge the same per hour and having the car on a lift will be done quicker.

I have a 2012 BMW x5 and most people outside of BMW dealers won't even look at one, let alone try…read moreand fix it. My son, who is also not a guru (when it comes to foreign cars) tried to explain issues that were going on. We called a gentleman who came and in minutes said it was the alternator and battery. My car would crank and stay on so there was confusion on my end. It then became a chain reaction one mechanic knew another and now They both said it was the alternator and the cost would be $900! I couldn't do that amount and decided to call another. I found JC Automotive. I texted and explained what I was being told. I sent pictures of what I was seeing. He immediately told me that it was not the alternator and why it could not be. I felt like he wanted to listen and understand what the problem was and how he could help. Three hours later he had my BMW back on the road and all codes erased. I am a customer for the long haul. Thank you Chris!

I took my daughter's jeep to Ronnie's in October of 2025 to replace the radiator and thermostat…read more They completed the repairs in a day, which is rarely seen today. Nine months later the jeep began overheating when speeds over 60 were driven. Called them and they had me bring it in. Was afraid it was a head gasket or some other problem, but they again had it repaired within a day, told me no cost as the thermostat had locked open and was under warranty. In today's world I expected to be charged, and their honesty was greatly appreciated. Very competent employees and owner!

do not go here these people are thieves and liars. And even when you call them out on what they…read moretold you was wrong, they still won't make everything right they just said I'm sorry you're out of luck. Worst businessman I've ever encountered in my life. Do not take your stuff here. I would give less stars if I could. Worst interaction of any mechanic I've ever had in my entire life.