Used them today. Erika came. Thorough & fast…read more Came on time and got right to work. Pleasant experience using this company. Would definitely use again.

Update is there isn't one. It was told to me a week ago these would be mailed to me and I messaged…read moreyesterday for a receipt and of course they do not even know if they have been shipped. Please save yourself a huge hassle and do not book with them

My partner and I thought we'd treat ourselves to a deep clean of our first home purchase- I have…read morenever been so sad and disappointed. This sponge is just one wipe on my windowsill. One cleaner spent 6 hours in our house doing I'm not sure what. Food crumbs left in our cabinets, spiderwebs in our chandeliers, sticky residue left over from previous owners couch. I had to get on my hands and knees to clean the floor. When we asked for a refund, we were only offered 300$ of the close to 1k we spent. I would never use or recommend again, very disappointed something we thought would be a treat to ourselves during a stressful time has turned into such a headache and extra work.

Booked a move in/out clean, cleaner was at my empty house from 10 am - 2:30 pm. Upon our return,…read morethe house smelled like cleaning product downstairs but otherwise no evidence that someone cleaned. Inside cabinets and oven are filthy. The paper towel photo is from one swipe of the kitchen floor. Paid $40 extra to have the ceiling fans cleaned, they are caked with dust. Windows are filthy. Toilet seat is visibly dirty, shower has mold on the tiles. The company offered up to 2 re-cleans before issuing a full refund. I don't have time to let a cleaner sit in my house for 4.5 hours two more times before move in, so I declined and requested a full refund of the $440 I wasted. They tried to give me a discount on a future clean (why would I use them again) and later gave a 50% refund. A friend who also used them for a move in clean (different cleaning person) had the same result, so can't even say it was just the person we were assigned. Extremely disappointed, and I'm now stuck cleaning the house myself before move in at 6 months pregnant.

Jake Creter (owner) falsified a police report against me because he didn't like that I didn't want…read moreto be name-called and lied about to my landlord after he started on repairs at my residence. My landlord told me that Jake had cancelled finishing the repairs because Jake told him I was a psycho and would not work for me. When I confronted Jake on why he had said that, he refused to handle the situation like a grown adult and found it was the best decision to go to our local police. I believe his frustration and anger was out of my continuous rejection of his advances and wanted to "meet out somewhere". Because of his anger towards being rejected, he told lies which got me and my disabled daughter evicted from our home. On top of that, as an independent contractor, this will effect my ability to find work.

Jake remodeled my entire kitchen. He was very professional and did an outstanding job!! When he was…read morefinished with the kitchen he installed flooring in my upstairs hallway. I have also had him come back to do some electrical work and he replaced 2 faucets. I plan to keep Jake's contact information for a long time!! Kim F

I had just bought a house in Willoughby. The only things in the house were 2 couches, dining room…read moreset, a mattress and dresser. Not a whole lot to be in the way. Also have 2 dogs and a cat that I had taken outside so not to be in the way either. 3 women showed up, got to work right away. Whomever did the master bathroom did an exceptional job. The rest of the house left a lot to be desired. The fridge shelves were done but not the door shelves. The oven top still had a bunch of stuff all over it that was able to be wiped up with a paper towel by myself. Inside the oven wasn't even touched. And this is after you tell the client that they have to spray oven cleaner for your workers. The second bathroom still had dust over the light fixture. "Remove build up" as listed on the website wasn't removed at all. Toilet wasn't even touched. Windows are double hung so they are very easy to pop open and take care of, but they weren't even touched. Same with the tracks of the windows and the tracks of the sliding doors. The bar in the lower level is still sticky like it wasn't even done. The center area of the floor was good but it was like they just pushed the dust and dirt to the corner. The vents are still dusty. The cabinets weren't done. I asked for a move in special, and was told that I had to add on "inside the fridge," "inside the cabinets," and "inside the oven" when I was called about them having to cancel our Friday appointment and move it to Wednesday. After reviewing the website, it turns out all those thing I was told to add on were actually part of the move in special. It took them 3 hours to not complete the job. We waited to move everything in to our new home just so it would be easier cleaning for them. This whole order cost me $451.

I have used this company for about 2 decades. They generally come with a crew of three and they…read moreclean my house. Their cleaning staff are well trained on the methods that the company has found to best clean areas. I love that the crew is efficient and also always quite cordial! I would recommend this service.