My husband and I recently had a great experience at NBCU. I chose this credit union because my…read morefather, who recently passed, was a member for over forty years. During our visit to NBCU, I needed a bank check for the funeral expenses, but I was extremely upset. The emotional weight of the moment made it difficult for me to focus on the task at hand. My husband and I were still processing the recent loss of my father, and the experience at the credit union brought back memories of his long-standing relationship with NBCU. Despite my distress, Karrie-Ann Soto was patient and understanding, which helped me manage my emotions and complete the transaction. She was very understanding, offering sincere condolences for my recent loss. She made the process smooth and comfortable. Nearly two weeks after our initial visit, my husband and I returned to NBCU and met with Sweta Patel, a member service representative. I had previously interacted with Sweta months before, during a visit with my father. At that time, my father was struggling to comprehend a particular situation, and Sweta demonstrated remarkable patience, guiding him through the process with exceptional care. Sweta's dedication and attention to detail were instrumental in our decision to open an account at NBCU. She took ample time to ensure that both my husband and I fully understood the many options available to us. Her careful explanations and thoughtful approach made us feel confident and comfortable throughout the process. Reflecting on both visits, my husband and I are extremely satisfied with our decision to join NBCU. The compassionate service we received from both Karrie-Ann Soto and Sweta Patel reassured us that we made the right choice. Their professionalism, patience, and genuine care made a difficult time much easier for us. We truly feel that NBCU prioritizes its members and goes above and beyond to support them, and we are grateful to be part of this credit union.

Was me and my husband's first time going to this bank loved it! we are now members this lady named…read moreJennifer Sampson assisted us and took her time in doing so. was very patient with us and I do appreciate that. 10 out of 10.

Great professional staff. I love banking at the Taunton office. The online services are wonderful ,…read moreyou can speak to a teller at the ATM.

Rude staff that were generally too busy to wait on the customer. Terrible business hours note to…read moreATM available. The roads surrounding it will tear up the shocks in your car in the parking lot is littered with broken bottles and trash.

Doesn't listen to customers needs for rental insurance. Doesn't seem to be liked by insurance…read morecompanies; therefore doesn't have a huge offering to choose from for rental properties.

After almost a year. Going back and forth between the assessor who is no longer doing this type of…read morework. He was assigned by Rogers Gray. He lives in Alabama, he stated he only has Alabama software to assess. Came back completely wrong. Reached out to Rogers Gray , absolutely no help. No call. They did the bare minimum, answered my emails so only, no help mind you just email to cover ass. Last ditch effort I was going to call the district attorney. Finally i had to find where the breakdown was , basically doing Rogers gray job. I should have been on the payroll. Found someone higher up the assessor company. Fingers crossed. To be continued 9/22

Online banking has been down for almost a week!! Unacceptable and not one phone call or letter or…read moreanything to let us know it is down!!! To try to email them on their website is a joke too!!

Amazing staff!! Very helpful and great environment!! I would absolutely recommend this credit union…read moreto all my friends and family !

Treated me with the upmost disrespect. I tried to cancel my policy and business with them and they…read moremade fun of my mother and harassed me. I would recommend going to any other insurance team.

Is there a way to give less than one star?…read more The worst agency ever. They should be working in the best interest of their client, but they don't. They fail to communicate, monitor or assist. Every agent is rude and refuses to take responsibility for their own errors. They failed to provide information to my mortgage company after many repeated requests and never reached out to me regarding the renewal policy. It was like pulling teeth to get a bill and policy. By the time this was completed and the mortgage company paid the policy it had lapsed. They never told me the policy was in danger of cancelling or even when it did cancel. I found out when the company returned my premium funds. They claim it is not their responsibility to monitor or communicate regarding my policy. If so, why are you even my agent? I have pulled every policy type from them, this is the last. They are horrible at representation and rude to boot! Add to this that my actual agent is unreachable, you have to deal with the office representatives. Why would you want an agent that is too busy to even speak to you. Stay far far away.

Future Wise Financial are an AMAZING service..not only to get your fina affairs in order , but also…read moreto get educated and establish a reasonable plan . Zuri is very friendly and transparent. I recommend her to all my friends and associates..she also does tax returns..and promptly! 5 stars in my book!