I love the staff at this location. I've been with Bank of America for a few years, and this is by…read morefar my favorite branch. The tellers are always super nice and helpful.

Great Experience with the Mechanics Team !! Great Banking…read more!! Always willing to help out with making my experience easy to bank with them

From the owner: Mechanics Cooperative Bank offers a wide variety of personal and business deposit and loan…read moreproducts. As a Massachusetts co-operative bank, 100% of customers' deposits are always fully insured. Established in 1877, Mechanics Cooperative Bank is Massachusetts' second-oldest co-operative bank with nine conveniently located branches in Bridgewater, Taunton, North Dighton, Somerset, Swansea, Fall River, Westport and New Bedford. Member FDIC. Member DIF. Equal Housing Lender.

I really can't remember the last time I saw such a blatant disregard for the public by those who…read morewere hired to provide customer service. Went through drive-up to cash 2 small checks, was told I had to go in because of "bank policy." Went in, it took them 20 minutes of screen time and phone calls to cash. After-which they threatened to withhold my money unless I provided them with my phone number. When I pointed out the obvious (you don't need that...[they had my ID]), they were visibly unhappy with me and made more phone calls. There was no apologetic attitude for the inconvenience; they appeared very comfortable with their contempt for those who make their job possible. This was my 1st time there, and I was doing a simple transaction that I had performed numerous times through the years (at other banks) without incident. I'm surprised and saddened that people would subject themselves to such poor service.

Terrible service terrible staff! Bank is much slower then any of the banks I have I know from…read moreexperience! Phone calls and walk-ins are much more a struggle and they seem to just be lost constantly putting you on hold and moving u from call to call as well! Terrible service after a 30 minute conversation nothing had changed

HORRIBLE!! HORRIBLE HORRIBLE . They had my business classified incorrectly. Subsequently stopped…read moreservicing my account 35 days prior to when they sent a notification that they were going to stop servicing. Spoke to a banker who was jolly and happy and offered no apology for their incompetence. Multiple payments were declined due to their ignorance.

Don't waste you're time going in here. The people I've dealt are always clueless about their job…read more Apart from trying to get my mail sent to the correct address for 4 years on the phone and in person, I tried to close out all my accounts and get my money to switch to a different bank. She closed the accounts and put her coat on to go home without giving me my money I had in 2 accounts. I come back from vacation to find out that one was never closed. Now she says I have to call a 1800 number to get it all resolved after clicking on the computer for 25 minutes of my life. Went to the Santander on Rockdale it was like night and day. Didn't need a 1800 number.

Gorete, The member service representative is both friendly and very helpful…read more She assisted me with internet problems quickly. It was a pleasure to work with her! Thank you, Marie

I have to say this is the best bank! Never had any problems with them. If you are local to…read morewestport you should get all your banking needs done with WFCU!

I noticed when you call near 12pm break time ,even if its12:45pm they never answer the phone cause…read moreits to close to lunch I guess!!! Lazy people!!! Do your job !!!you have 15 minutes to lunch ,answer the phone!!! THIS HAPPENS ALL THE TIME!!! I wouldn't be calling if you people didn't screw up!!

I have been a member of this credit union for years. I recently opened a Certificate of Deposit…read moreaccount and was told that I would be notified prior to its expiration date. I never received any notification. Today, I went into the South Main Street branch to inquire about it and was informed that it had automatically been renewed twice. I told the representative that I was never notified about its expiration and renewal, and that I needed to withdraw some of the funds to pay for a previous obligation. She told me that she would inquire as to whether they would waive the penalty fee. She later called to tell me that they would not waive the penalty fee. I withdrew all funds and closed my accounts. I was charged over $400 as the penalty fee. I will never again use nor will I recommend this credit union to anyone.

A rather small lobby and the personal desks are pretty much in the same room which made me scared…read moresaying my personal information and social out loud. The other location across town has personal offices where the door can be closed to keep personal matters private. My only issue with this place. Overall, nice friendly people here.

I love webster bank. Friendly and knowledgeable staff.read more

Absolutely the best bank ever!!!!! There customer service is exceptional!!! They take the time to…read moretalk to you and help you when needed, you never feel like just a number they get to know your name. There always pleasant. I had been at bank of America left there cause there out to screw you. PLEASE IF YOUR LOOKING FOR A BANK PLEASE GO TO WEBSTER BANK!!!!! YOU WON'T BE DISSAPOINTED