Service is superb! Best bank I have used in the past 20 years! They have helped me when I traveled…read moreby phone, online, as well at their local branches. I highly recommend them.

Late to leaving my review, but cannot be happier with the choice I made for opening my business…read moreaccount with F&M in Woodstock! I showed up randomly while in town running errands just expecting to get some information and schedule to meet with a banker at a later date and I was immediately accommodated in a very professional and friendly manner. Everyone there was wonderful, though Christy was absolutely phenomenal and had my account set up in no time. She was incredibly personable and thoroughly enjoyed the conversation while getting established. As a new business owner I am beyond excited to partner with Christy and the staff from F&M, and as a newer member of the community, I felt very welcomed and "a part of it" already-cannot wait to grow my business and become a deeper part of the community!

I've spent hours rectifying problems with the bank's electronic bill pay. My account is debited,…read morebut the bill is not paid, and so I receive late charges from merchants. This has happened repeatedly, and I've finally decided to change banks. I rest of the services are OK, as long as you don't required special services like foreign transfers.

Bank has locked my card 6 times in the past week and everytime I call to fix it they leave me on…read morehold for at least half an hour

We've been with this bank for some years now and they've always been wonderful! The employees are…read morealways professional, friendly and so helpful! Recently, I needed an account for fundraising purposes and Amy Murray helped me every step of the way. She explained different options and helped me understand the process. Thank you, Amy!

I like this branch a little less than the one in Berryville but only really because it's smaller so…read moresome times lines are long, and it's rear to be on a path I drive. Though is next to a post office so a one stop shop if needed.

A fine place to do business. The branch manager and staff are always helpful and courteous. A…read moresmall banking company and a small branch make for fine personal service. All of the conveniences of a gargantuan bank - online access, drive-thru, ATM, debit cards, etc. with no teller lines to endure. A small town treasure.

Don' bother with this bank unless you feel compelled to let your banking institution know you are…read morestill alive every 6 months! Yes, that's right. This bank sends you a letter that you must sign every six months unless they see activity in your account. If you don't acknowledge the letter, this bank will begin taking fees from your account until you do or by law they must turn your holdings over to the state. This gives them about two years to pick your account clean like a buzzard, under the guise of "fees". There is no end to the audacity of bankers these days. Yes, a lot of banks do this, but every 6 months?!!! There are very few people or institutions that require us to check in with them every six months. Is this some sort of banking "watch list" or what?!! Ha. Do your banking elsewhere.

The people at this bank are the nicest, most polite and courteous people I have ever found at a…read morebank. I went in to get something notarized. After a brief wait, the nicest gentleman came out and quickly took care of me. Then, to my surprise, there was no charge! That was such a pleasant experience, I decided to bank with them. If they can treat a non-member that well, I can only imagine how well they treat their customers. You're not just a number, like many banks.

Great personalized service Atmosphere of a small town family business. Lisa M., Lisa R. and Evelyn…read moreare always very helpful and greet you with a smile and kind word.

Nice, friendly people that were very helpful with the opening of my account. Competitive HELOC…read morerates as well.

Worked with the bank manager Melba on a construction loan. After I was approved, they were in…read morecontact with my builder and it was an easy process throughout the entire build. My loan rolled over into a regular mortgage and now I'm making payments. I would definitely recommend a home loan or a construction loan with Capon Valley Bank.