We went to this restaurant after hearing great things about it to celebrate a graduation. We were told we could seat ourselves anywhere. It wasn't busy. There were four other groups of people seated when we walked in.
The atmosphere was nice with more of a bar vibe than restaurant. I believe there was only one server working and she was assisted by a couple of the kitchen staff to bring out drinks and take orders. It took a while to get drinks. The root beers were all flat and syrupy. My mother-in-law asked for Sprite but was given Starry without being told this and given the option of choosing something else.
It took nearly an hour from entry into the restaurant to receive our food. The individual who brought out the food literally could not have cared less about the quality or ensuring the right person got the right food. He said "I don't know" multiple times when trying to hand out the food. My party ordered 4 hamburgers with fries and a brisket plate. Two of the four burgers were undercooked, one was missing all of its toppings, and the fourth was missing the requested bacon (this was corrected).The brisket was ok, the coleslaw was heavy on the mayonnaise and it's hard to screw up a baked potato. The brisket was shredded, which I did not expect but I maybe didn't read the menu thoroughly for that description. I received the tiniest sliver of cornbread with my meal.
In the time that we were waiting, we were not checked up on or offered refills. After food was served, we received very little follow up and I don't think we were checked on after the first bite. Again, no refills on drinks were offered after we received our food. As we didn't receive much follow up, we didn't complain while we were there. We will not return to this restaurant. read more