We are a time share owner of a property managed by The Club Group. It's 5 days to checkin and…read morewe've received no information re checking, parking pass, etc. They haven't returned my phone call and now their phone appears to be out of order with no way to reach them

I will forever trust my vacation stay plans with Hilton Head Properties. Darcey Sundling's group…read morewere amazing and very responsive! I was concerned about asking for help but they were on it, no questions asked! Thanks again for a seamless week in Sea Pines, we couldn't have done it without you, see you next year!

Do not rent from this company. They lied about construction being done, I called 3 times before…read morebooking. We showed up to a construction site on the beach. The manager said they don't know when projects are going to be finished. We had debris falling on us from the roof and loud hammering and chain sawing all week. Manager said he is not responsible for anything. I paid $5800 and he offered me a $100 refund. HORRIBLE CUSTOMER SERVICE AND VACATION MANAGEMENT.

Thank you specifically to Kevin for helping sort through something quickly and efficiently.read more

The worst!!! Do not use this company if you want any service! Kevin the owner is toxic and can't…read morekeep employees then doesn't let you know that they don't work there anymore so your calling and texting someone who doesn't respond. He told me I changed the lock on the door so he couldn't do a move out inspection. I live 6 hours away - "I" didn't change the lock.

Jessica Turner showed a complete lack of compassion today. I called her, understandably upset,…read moreafter discovering that the landscaping company had completely destroyed the front garden I started while my son was in the NICU. That garden was deeply meaningful to me, and it was just about to bloom for the first time. If I didn't have my son one day, I knew I'd at least have those flowers -- a living reminder of what we survived together. When I asked why I'm paying $450 a month only to have something so personal and important ripped out, she coldly responded, "That's the price you pay for communal living." I was then told it was my fault for not having a sign out requesting that the garden be left alone -- even though there's nothing in the bylines stating that's required. As I began to cry, I asked if she was being serious, and she sarcastically replied, "No, I'm fake." Not a single apology. Not one attempt at a solution. Just blame, sarcasm, and a complete lack of empathy.

Nightmare on Elm street…read more.... bought my condo in 2021 so happy because of the new roof installation. To month after my unit got flooded after a very bad storm kitchen ceiling , wall , wood floor in living room under water . IMC refused to do any repair even when my insurance adjuster told IMC some of the roof where missing flashing under the singles ...I had to paid for the repair $ 350.00 HOA a month for nothing...2024 water leak going on for two years in front patio no repair the floor is peeling cracking just a mess IMC fixed the leak but not the floor...HOA $ 622 a month plus taxes, insurance now two thousand a year. I had to fix the patio floor myself I'm seventy-year-old female so I could sell my condo ..I'm today cancer free of IMC.....stay away from Treetop Ocean breeze condo the management Will not fix anything believe me and the HOA WILL get to seven hundred a month 2025 guaranty ..IMC pass the torche to a new management but it will be the same SCAM.......

Around 2 years ago this was a 5 star company I'd gladly recommend to manage your neighborhood;…read more since their expansion into Florida, they do a piss-poor job at best & sincerely hope my neighborhood POA doesn't renew their contract.....As of 9/23/15 this company has worked hard to get back to their former level of excellence & it's greatly appreciated by my neighbors & myself.

After having 2 inadequate property management companies High Tide came into my neighborhood around…read more2008 and is doing an exceptional job. The landscaping looks much better, the lighting situation had dramatically improved and just the overall appearance is much better. We even have security driving around now. The management team of High Tide is always available to address any concerns I might have. I would give them a thumbs up!

My husband and I rented a townhome on Hilton Head through Equitable Property Management and we were…read morealways surprised by the level of service we received. If we had any problems with the property, Geri and her team responded promptly and took care of any issue we faced. Very professional and helpful service. We would use them again in heartbeat.

By far the worst agency (or should I say obnoxious old-school gritty landlord) that I have ever…read morerented a place through. The owner would literally blow up my cell phone nonstop on the 1st of the month demanding rent money. Also, NOTHING would be fixed in a timely manner. Their rates were insane compared to other agencies in the area. If you want to rent a place in the HHI area, DO NOT use Equitable Property Management. They are scummy, unprofessional landlords from NYC. They do not fit in on this island. I truly hope this review helps!

They are the Best place Rental company in the Low Country area! Always available and is willing to…read morework with you. Great for the Veteran community and the places listed look like their photos, really beautiful properties. Thanks for your help

Wonderful staff wonderful people very organized. They know how to make an employee, an owner, and a…read moreResident feel special. I highly recommend Laura and her team to everybody.

Do not rent from Vacasa. I went on a business trip and there was not working internet or TV at the…read morerental. I answer phones and enter reservations so I was unable to do work from my room. Instead I had to leave. I spent 16 hours there mostly fighting with someone to get the internet going- then sleep. I left so airbnb was good and returned my 2 nights' pay, but vacasa refused to refund the night and fees so we paid over $350 for 16 hours of a living nightmare. And I almost forgot the worst part, the local owner lied to me about fixing it and hooking up her computer. She assumed if the cable tv worked, so did the internet; I insisted she try her own device and she said her computer worked without a password - lie.

If I could give a zero star I would. DO NOT RENT FROM THIS RUDE COMPANY!!!!!…read more This Organization has no customer service they could not care less if your stay was enjoyable or not they obviously from other yelp reviews don't get a lot of repeat business and now I'm on that list