I never got my January thru Feb statement when they swithched form Independant Financial it only…read moreincluded March and April and now Southstate says they DONT HAVE MY INFORMATION. DOing Taxes is going to be labor intensive this year. I did everything I was supposed to but now I see it never included information and I also see a $35 RTN fee that was NEVER JUSTIFIED. Southstate are crooks as I see the reviews here are all true.

My mother has had her money in this bank for over 10 years since they were first federal. shes 86…read moreand recently had a stroke she got confused and couldn't remember her email so they locked down her account and returned all the checks she wrote for her expenses this month and when we call to try and clear things up they hang up in our faces. To treat elderly depositors is unconscionable!! We are moving her social security deposits to a new bank and now we have to drive 12 hours to Colorado Springs in her weakened condition to empty every single penny out of this evil institution. I advise all of our seniors to pass this one by!!

Friendly and professional staff who are helpful and remember your face…read more It's located on Sam Rittenberg and has a small parking lot. You're not contributing to a corporate enterprise, it's a local business that isn't out to gouge you with fees

Lendmark has helped me when my bank could not. I now have two vehicles financed with them. They…read moreare professional, helpful, and courteous every single time I talk to them.

I love this NBSC location! The tellers are always friendly and helpful, and the other employees are…read morealways ready to help with any special concerns. My favorite part about this NBSC is the atm-you can deposit multiple checks at once (they feed thru quickly) and it then provides a receipt with a copy of each check. I am so thankful to have a bank where I know I will always get excellent service!

First of all, the two stars are for NBSC/Synovus overall, not for this branch…read more This branch is the only reason they get any stars. The entire staff that I've dealt with has been amazing. I give them all 5 stars, especially the Branch Manager, Adam Greene. He should be promoted. I know that as a business owner, I want people with his level of professionalism and customer service to be part of my team. Unfortunately, his hands are tied by the rest of the bad corporate culture of this bank. I'm sure NBSC was amazing when it was a local bank, but it isn't now that it has been bought out by Synovus. Why? First of all, they don't offer online deposits like the rest of my other banks (Chase, NavyFed). Second of all, forget about getting any credit through them for your business, even after 2 years of having a monthly 5- figure balance. They denied my business for a nominal amount on a credit line. I went and applied elsewhere and got 20x the loan amount Synovus wouldn't approve me for. I'm done with this bank. Sick of it. Closing all accounts. Bye!!!!

Krissy is AWESOME!…read more The first person I call when I need to talk to someone about lending. Extremely professional and diligent. Highly recommended.

Everytime I get a loan its fast simple and friendly business. They conduct courtesy calls the day…read morebefore your payment is due to remind you. there is absolutely no judging or horrible attitudes at this location so stop by for your loan I don't recommend any place else.

Great customer service! I would love if someone could reinforce the no parking signs out front-…read morepeople park all around the curb where it is posted no parking.... completely ignore and nothing is done about it!

I'm leaving a 5 star for the NFCU business office, but a 1 star for the customer service line…read more866-262-743! The agent was LESS than helpful and rude! I hate to write this on y'all page but I didn't know where else to leave a complaint! I'm super heated!!! Anyway, you guys in the office business office especially On Rivers Ave continue to keep up the Great work you do, I appreciate you all.

Ellen Frazier gave us amazing service. She was very responsive and always helpful. She was super…read morecompetitive with her rates. I have referred her to my friend's.

I was looking for financing for our new home. I reached out to Ellen Frazier and received the…read moreinformation that I needed to get Pre-Qualified and I used that Pre-Qualification to buy our home. This is not just about the Pre-Qualification letter. I believe the interaction prior to obtaining the Pre-Qualification letter sets this team apart. I had equity from my previous house. The team discussed the best approach to handling the equity amount received and the new loan amount. This conversation helped us plan some upgrades and borrowing just what was needed. A very professional team and responsive to questions. I would highly recommend Movement Mortage and your first contact should be Ellen Frazier at the Charleston, SC office.