Bupa Bourke St has an excellent can do professional team. Lucy in particular at reception is a…read morefriendly caring customer focussed employee who makes all visitors relaxed and welcome. I strongly recommend this dental practise.

I came here for a first visit yesterday, choosing this office because of my Bupa plan & a short…read morewalk from work. I honestly didn't have a lot of expectation but was overdue for a cleaning. As soon as I walked in, the staff were attentive to my arrival and extremely friendly. Shortly after arriving, I realized I left my insurance card at home {palm to forehead moment}. This didn't phase them in the slightest though and were happy for me to come back another day to settle up. That right there spoke volumes. As I was sitting down, a family walked out from the back, all smiles, happy and laughing as they exited. I took that as a really good sign! Soon I went to the patient room where they took X-rays and all the necessities done at a first appointment. They were quick, efficient, conversational, kind and open with every action. This is something I greatly appreciate! The hygienist also took the time to thoroughly explain the numbers she spouted off at the beginning of the exam with a visual diagram and a full overview of the condition of my teeth and things to look out for. Always a plus! I was in and out of there in under 1 hour! Well done Bupa, I was one happy customer. Keep up the good work!!

After a lolly eating binge at a work conference I was left with half of one of my teeth in my hand…read morewondering what the hell to do. I obviously jumped on Yelp and Novadental had racked up all 5 star reviews, so I gave them a call and they graciously booked me in for the following day. The dentist was lovely, even if he did break my heart by telling me that grazing may be the best thing for your waistline, but the worst thing for your teeth. Darn decay. He was constantly checking in throughout the procedure making sure I was still comfortable, which was very reassuring. I was happy with the work, it was expensive like all dentists are, but would definitely recommend them.

Ever since I can remember I've been a client of Dr. Richard Nunn at Novadental. He's a great guy…read moreand a fantastic dentist who I would highly recommend. The staff at the facility are always very nice and I never have to wait long. Personally I prefer to only see the dentist, rather than opt to have a hygienist clean my teeth.