Exceptional service and very knowledgeable. I'm very happy with the repairs to 2 of my rings. The…read morecost is very reasonable and Michael is great to work with and would highly recommend. You won't be disappointed.

My husband and I stopped in today to get our wedding rings cleaned and polished (purchased at…read moreClark's, which was an amazing experience all on its own, see my prior review). He does such a great job cleaning, polishing and in my case throughly inspecting my diamond. It makes me feel really good about not only our original purchase, but about the maintenance they receive there. As a bonus I walked out with the most beautiful pair of sapphire earrings ever. I'd been hinting that I wanted new earrings and these were just waiting for me. My husband is amazing, but so is the selection at Clark's. And the owner makes it so easy and pleasant to do business, truly stressless. It makes me happy to support such a great local business and I'm always thrilled with the outcome of any visit.

I went in to try to sell some jewelry and I was told that I was not going to make as much selling…read moreit this way but to sell it on a selling app. The wonderful woman that helped me checked out the exact measurements of the diamonds and told me what it's worth. She checked out a few other items for me and no charges at all. I told her that I was a bit worried about selling online because I have no idea if I could get scammed and she actually told me that I was able to meet at this wonderful jewelry store. Beautiful jewelry there and I will be back to buy some!!!

Very friendly. I turned in some odd, gold and silver jewelry to get a cash for it. The whole…read moreprocess took less than 10 minutes. They're very knowledgeable.

Walked into this business after checking out a couple other jewelers in the area. The staff at the…read morefront desk was incredibly friendly and welcoming, and excited to talk to me about the work I wanted done on my jewelry. I had a sterling silver ring and a mixed gold ring resized, and the work was beautiful. Both rings were completed quickly and ready for pickup. My experience was so great, and the price of services so reasonable, that I went back to a jeweler I'd been at previously and requested my pieces back so I could take them to JD & Co instead! Would recommend this business and I will be back in the future!

I trusted Johnny and his team many years ago and never wavered returning to have them enlarge,…read moresecure and clean my rings. The end result is outstanding and my rings are brilliant and look brand new!

Who writes a review BEFORE they have the product?…read more I do! That's how amazing Union Goldsmiths is! I am currently working with Carrie and Margit on a custom diamond ring. From my first appointment to my most recent one, the process has been fun, professional, and collaborative. Their collective experience speaks for itself! They emailed me a 3D rendering of my ring, and at today's appointment, I saw the model. They have captured exactly what I wanted, and each step of the way has been a delight. Every time, I absolutely look forward to visiting them. They have been informative and up front throughout the whole process. Their communication is clear, and questions are encouraged. The collaboration aspect has been extremely enjoyable. I am so thrilled to be the client of a female-owned personal jeweler in Olympia.

Amazing place I got my wedding rings resized and put together. Very fair pricing excellent customer…read moreservice. The jeweler is in store so you don't have to worry about your jewelry being shipped away! The lady that helped me decided what size and advised me to have them put together was so nice. I had my toddler with me and she was very understanding and was great with her being there. Would tell my friends and family to come here for sure I will be back.

To replace the battery in my Tissot watch, the jewelry place in the mall said it would take one to…read moretwo months (ship to Tissot). She suggested taking it to Charlie's. He said he could do it in 45 minutes and it was done on time and at a fraction of the cost. He offered to synchronize the hands with the digital readout, but I did that and calibrated the compass when I got home. Very pleased with his service.

He was able to get my watch open and replace the battery. The jeweler had not been able to.read more

Staff was nice and patient with us, which I appreciated. However, we ultimately were not…read morecomfortable purchasing here due to a very limited & Boeing selection and extreme lack of detailed diamond knowledge. The store primarily carries lab-grown diamonds, mostly in the VS2 clarity range, typically 1-3 carat solitaire styles. We were told VS2 is considered "very high quality," but there were no diamonds available above VS1 clarity (lab or natural). The natural diamond selection was especially minimal. When we asked more in-depth questions about cut quality, fluorescence, and depth ratio, all factors that impact how a diamond presents and sparkles, the responses were vague and at times inaccurate. We were told that cut quality and fluorescence don't really affect how a diamond sparkles in the sun, which is not correct. When I mentioned depth, the associate quickly changed the subject & seamed to have no knowledge of this or its importance. I also asked to compare diamonds with and without fluorescence to see if I could personally notice a difference, since fluorescence can affect pricing. The associate said the information should be in the paperwork but never pulled documentation for the diamond we were considering. That lack of voluntary transparency raised concerns for us. It felt as though either the staff was not trained in deeper grading details or the information simply wasn't being shared. Either way, when you're making a significant purchase, full grading transparency matters. I'm interested in an emerald cut tri-stone ring with a natural center diamond. I wasn't expecting them to have any emerald tri-stone inventory, but there was only one tri-stone option in the store, and the three stones were nearly the same size, which didn't give the tri-stone look you normally see. Most inventory leaned heavily toward trendy, mainstream lab-grown solitaire styles. To their credit, they did have a good range of carat sizes available in lab-grown solitaires, which allowed me to compare proportions easily on my finger. They also had emerald cuts in different sizes, which was helpful for visualization. The lab-grown diamonds we viewed (around 1-2ish carats, E-H color, VS2 clarity) were priced around $3-$4k give or take, which seemed generally aligned with market pricing based on what info they were willing to disclose. The associate then showed us a .6 natural solitaire that was around H/I in color & SI2/3 clarity and said this was still a high quality diamond! Inclusions were clearly visible w/out microscope & it was clearly cloudy/milky, and then she said you couldn't see any inclusions..it felt very gas-lighty. I would strongly encourage buyers to carefully review grading paperwork for cut metrics, depth %, fluorescence, & overall proportions before committing, & if you don't know what these are, EDUCATE yourself so you're not tricked! We understand that what I want will likely need to be custom ordered, and my BF is prepared to work with a jeweler to source stones and design a ring. However, we're looking for someone who can confidently explain how clarity, color, cut, depth, and fluorescence impact both appearance and price. Overall, this may be a suitable option if you're looking for a mid-to-low-range lab-grown solitaire and aren't concerned with deeper grading metrics. For us, it served as a somewhat helpful try-on experience but not the right fit for a higher-end or custom diamond purchase. Because the staff was polite and gave us their time, I am giving 2 stars, but we will be purchasing elsewhere and will not work with them in the future.

All the employees are very kind, acknowledge and helpful. The selection of jewelry they have is…read moreamazing.

Michael is an artist and a truly nice guy. He had a few beautiful designs of his own. We chose one…read morefor the engagement ring and a wedding band. A joy to work with. Reasonable prices.

Michael has made a number of fine pieces of jewelry for me over the years. People always comment…read moreon how stunning my jewelry is whenever I wear one of Michael's pieces. His artistry is amazing as is the quality and value of his work. Michael is the only jeweler I trust with my cherished jewelry.

My boyfriend and I have just begun looking at diamonds, I'm assuming for an impending proposal ;-)…read moreWe met with Sandy and an associate (forget her name :-/ ). They were kind, attentive, funny and overall a joy to work with. We drove two hours to visit this location and it was well worth it. I also brought with me a diamond ring to consign and felt Sandy was honest about what we should ask for it without over or under inflating it. My job here is done, some options of diamond size and shape were suggested; my boyfriend will have to take it from here :-)

I came to Kluh jewelers to trade in scrap gold and good gold/gemstone jewelry. They weighed…read moreeverything together and gave me scrap gold prices. I thought they would give me good, honest prices, especially since I presented the scrap and good jewelry in separate bundles. Ultimately it's my fault for not standing up for myself, but it was my first time. I would never recommend Kluh.