Jackson Hewitt was great I will definitely go back I have used them for the last 10 years and the…read morestaff on Highway 190 location is amazing I brought my kids with me and they even asked if we could go back. They were very fast and friendly.

I've been going to this location and this certain tax specialist for 2 to 3 years now. The place is…read moresuper clean and the receptionist is so sweet. She offered me a water. I made my appointment for the next day and she took me right away. Would definitely recommend this location to other people.

Faye Payne was the tax Preparer for my family for years. She was supposed to file a family member's…read moretaxes for the year 2022, however she accepted the check for her work "done" and filed the documents in her filing cabinet instead of submitting the documents to the IRS on 04/18/2023. When the IRS confronted my family member in June; We then contacted Faye Payne in order to see where the issue was made. After she honestly stated she made the mistake, that she would take the penalty due to her mess-up. Flash foward November 2023, the IRS states they cannot remove the penalty and Faye Payne refuses to stand by her previous word of "fixing her mess up"! WISH YELP DIDN'T MAKE YOU SELECT A STAR! They do not des one!

Northshore Tax reached out to me to do my 2016 tax returns through Yelp. I couldn't be more happy…read morewith the service provided. Northshore Tax was professional, precise, and honest. There were complications with my taxes due to the LLC I started in 2016, but Dave was efficient in taking care of all my concerns. I can say that I will be happy to return to Northshore Tax next year. I will be happily recommending Mr Saari to all friends and family. I wish I could give an extra star due to the high quality of service and professionalism.

David Saari did not fulfill the obligations of the agreement. My first complaint is that he's…read moreextremely long winded when it comes to billable hours. There is no excuse for a basic tax meeting to last 4 hours and for you to tell me your grandparents history. My second complaint is that his personal values seemed to interfere with his client interaction. He was clearly uncomfortable with non-traditional families and made it apparent with long sighs and apologies for how we live our lives. My third complaint is that although he was given documents in February, he waited until the 11th hour to actually file the taxes. I was on the phone with him for hours the night of the submission. This is very disrespectful for people with demanding jobs. My final complaint is that he has yet to return our original documents and a complaint has been filed with the IRS. I cannot recommend this service.

See Matthew Lutenbacher if you need any tax services. He was wonderful and exceptionally…read moreknowledgeable on my tax matters.

Ms Debbey was phenomenal. Quick and easy process and super friendly. She walked us through every…read morestep with ease and confidence. And...this office had THE BEST AND CLEANEST BATHROOM EVER!!! Especially during this time, with the COVID-19 in the headlines, I was surprised to see such a clean bathroom!!!! Thank you for having the best tax facility on the Northshore.