I wont be using them again, the day of service they told me they'd call 30 minutes before the tech was here. Which they failed to do, they only called because he couldn't find my apartment. I also wasn't given a heads up that they only accepted cash and checks? I feel like that's a little sketchy. They upsold me on a "pet cleaner" as I believe the previous tenants had pets and was one of the main reasons I booked a cleaning. But when I came back home after a few hours after the cleaning my apartment smelled worse! The carpet is hard. Overall unsatisfied with the service. read more

I called multiple restoration companies for estimates to remediate a horrible smoke smell in a garage of a home that I'm selling (REALTOR). Not only was Bear Cleaning competitively priced, but they were very professional to deal with from top to bottom. Not to mention the work was thorough, prompt, and top notch. I would highly recommend these guys and I will definitely be working with them again in the future on any/all of my properties that need any restoration work! Oh, the property went under contract 5 days after they completed the work! Well done Bear, Thanks Guys!! read more

I used Bear at the property I manage and had the best experience. Jeremy with Bear was so great to work with. He keeped me informed of all the work and was so professional. We had the work done so quickly and done with procession. If you ever need this kind of service reach out to Jeremy you will not be disappointed. read more

The best there is for the best prices in town! Needed restoration after my basement flooded and Bear was there within the hour!

Run from this company. I received an ad on social media and thought it might be nice to have an area rug cleaned before hosting for Thanksgiving. They called me fairly quickly to follow up. I thought the price for an area rug cleaning was much too high but the callout fee was the most expensive part and they offered to add on a carpet cleaning for our playroom for an incremental increase. As that made it a relatively good deal, we booked the cleaning. A different employee then called me less than 24 hours before the service to tell me the price was wrong and it was actually higher and the first person made an error. To be honest, the difference was negligible but the fact that we would have shopped around if given the actual price at initial consultation, essentially bullying us into taking the higher price left a very negative and unprofessional impression with me. I worked in customer service prior to moving to Finance and every time my company would have taken that small $20 loss to creative a positive client experience- especially for a new client. They could have easily spun the situation to explain that they initially quoted slightly too low and would honor the initial consult price as it was their error but if we were to book in the future (which we would have likely done in the case of positive experience), the price would be incrementally higher. Lost opportunity. Also, the representative was incredibly rude. Go somewhere else for a better price but more importantly for good service. read more

The service I requested was done by Noe and his partner Jesus. These 2 gentlemen went above and beyond doing an awesome job cleaning my carpet and my area rug. I highly recommend these 2 gentlemen from this company they do amazing work. Thank you again Noe and Jesus for an amazing results. Sincerely, Juanita and Myra read more

Bear Cleaning & Restoration - Damage Restoration Near Me - Arvada, Colorado

Very pleased with Bear Steam Cleaning company, arrived on time, very professional job of cleaning carpets, reviewed exactly what we wanted cleaned, price was what was quoted over phone on areas to be cleaned. Went over safety concerns with carpet's once cleaned. Very nice young men, and the job went good, Have VERY REASONABLE RATES. Carpet's look GREAT!! read more

Bear Cleaning & Restoration - Damage Restoration Near Me - Arvada, Colorado

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They were quick and efficient. They did an amazing job on my area rug, couch, and pillows. The prices are fantastic. Recommending to everyone I can. read more

I had two second hand pieces of furniture - a small Easy Boy recliner and a medium sized Basset couch that I've had for several years - I don't know why I waited so long to have them cleaned. I had Bear come out and steam clean them a couple of days ago and the two gentlemen did a thorough, fantastic job. They were very nice and hard working guys. It took about a day for the furniture to dry and the they both look great. The colors are so much brighter. I was able to book an appointment very quickly (no waiting for someone to first come out to look at what I have and give me a price (and possibly try to upsell) and only after that schedule an appointment for the cleaning) and the price was extremely reasonable. I would not hesitate to recommend Bear to anyone who needed something steam cleaned. read more

Robert W came in sat and sun vacuumed everything also went out his way to extra clean my tubs and toilets very courteous to my sensitive crying self lol five stars great fellow read more

Thanks for being on time and doing an amazing job making our carpets look like new! We see your ad in Neighborhood Magazine all the time and are so glad we chose to give Bear Steam Cleaning a try. read more

Bear Cleaning & Restoration - Clean carpets!!!!!!! - Damage Restoration Near Me - Arvada, Colorado

i had written a review yesterday about a problem I had with this company they have gotten in touch with me and made it right. I am very pleased with this company and will continue to use them in the future. read more

We needed a good carpet cleaning and they came in and did a great job! They were able to lift stains that I thought wouldn't go! Highly recommend. read more

BEAR STEAM CLEANING just finished cleaning my light colored burber carpet & they did an "awesome" job!! THANKS to Beth for being so pleasant & helpful when I booked my appointment, & "KUDOS" to Jeremiah & Martine for doing such a beautiful job. My carpet looks brand new again now. WOW! I am truly impressed. Our apartment complex uses them a lot & they recommends them to us to use as well. I am very pleased! read more

Had Doug and Aaron clean the carpets today. Both were fantastic and took the time to really clean the heavy traffic areas. The other service we used last time only wanted to get in and out but these two spent the time needed to do a very professional. My carpet looks great plus Aaron gave me a few tips on how to keep the heavy traffic area cleaner. Well done and I will be requesting them again next year. read more

I just had my carpets cleaned by bear steam cleaning and I was amazed by how good they turned out

This place did a stellar job and at an affordable rate! Thanks Bear!

Showed up without masks. Did a terrible - terrible job. Absolutely no pride in workmanship. They take the road of least resistance. Wish the company would call me so I could show them the after pictures I took. It is like the carpets were never cleaned. I got them clean with my spot spot cleaner. I'm not a professorial, but I got the spot out, They will not even pick up a pillow to clean under it. If you want the worst - call them. read more

Mike & Jeremy did a wonderful job with my carpets! They came in with a friendly & positive attitude, they were extremely respectful of my furniture and of my time. They were fast & efficient. I plan to use them again! read more

Sean and Sage just finished a repair on my carpet, and what an amazing job they did. First I should note how professional and courteous they were. They explained everything that needed to happen in order to repair the carpet properly. Then they took the time and did the repair...it looked amazing!! They then walked around to see if there were other errors or issues they could do a quick fix on. These guys were fantastic and I would definitely call on them again!! Highly recommend them!! Thanks guys!! read more

Had my carpets cleaned again by Bear and what a nice job they did! The price is still 5 rooms for the 125 dollars! My carpets are 11 years old now! I will definitely call they again! read more

We have used them for three years. The last time was unacceptable. They dripped dirty spots on at least three steps and the landing had a streak at least 6' long. We left the next day to go out of state for four months. Unfortunately we didn't notice the dripped stains because it was downstairs (and we hardly ever go there) until the last minute. We called and asked them to redo the steps in April when we get back and they said no that there was a three day guarantee. This is no way to run a business and we will NEVER use them again! read more

Great job! I will use them again. Very professional and quick. They did my carpets and a large chair.

Joshua and Aaron came to clean my 5 carpets today and WOW are they clean, smell fresh, look amazing! These guys are too notch pros. They cleaned 5 rooms in less than 1 hour. I had a few pet accidents I was worried about... but I fear no more for I have found The best carpet cleaners! The guys were professional and very friendly.. even moved furniture out of the way. I know these guys are on my holiday list! Thank you so much For my beautiful carpets looking brand new again. read more

Horrible service. Horrible job. Rude workers. Not even close to clean. Paid $1000. Never using again.

These guys are great! I use them exclusively for my home, my parents home, and my office. Really affordable and great service! They can come on Saturday which was great for my office so they didn't interrupt my clients. read more

My apartment complex uses this company to clean their units. I received my free yearly carpet cleaning today and it was the worse customer service ever and a shitty cleaning job! I only had one bedroom and one set of stairs for them to clean and they left a strip of thick dog hair around about a three foot edge of my floor. Prior to my cleaning experience, they left a voicemail saying they were having issues getting the keys to my apartment, which at the time of the message being left, they hadn't even tried to go to the leasing office to get the keys. The other point to her voice mail is that my dogs were on the loose and that they would not be able to come into my apartment until they were caged. My dogs were I their kennel the entire time! They just bark extra loud like the 10lb dogs that they are! So when I tried to call them back to have them come back out and re clean the room, he interrupted me, told me I needed to vacuum my room of there was that much hair, mind you, my carpets are wet, before he could come back out! Then he proceeded to interrupt me again and tell me he wouldn't talk to me and that he would only speak to the leasing office. Needless to say, he didn't come back out at all!! read more

Bear Cleaning & Restoration - Hair on the edge of carpet in the 3 foot section ( my bed is usually in this spot so it doesn't get vacuumed much) - Damage Restoration Near Me - Arvada, Colorado

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If so could give this company 0 stars I would. We had to use this company through our rental agency, before they came into our home we steam cleaned our carpets ourselves, we left the house was spotless and there were no odors what so ever! Upon our final walk through we came into a house that smelled like this company used dirty dish water to clean the carpets, four black stains in the entrance way, then left the carpets with no ventilation with the heat on causing a terrible smell in the house. Almost $400 later we aren't going to get our deposit back! Do not use this company even if you have to! You will have a chance at getting your deposit back! read more

They are awesome! They came on time, and I only had one level to do (upstairs) and they honestly took about 7 minutes and they were done. It smelled and felt great, I need to have them come back soon. It's a fast and reliable, no-hassle company. It had cost me less than 100 dollars and I was very satisfied with the results. read more

This is the second time I have had Bears clean my carpets. They again did a professional job, arrived on time and I am super satisfied with the results. Very reasonable price! read more

To be honest, when my basement flooded, I didn't get a choice in who responded (my townhouse company called them). I can tell you that I'm glad they chose Bear Steam Cleaning. They responded so fast, I didn't have time to sit around and wait for them. They got the water out quickly and left three blowers for two days to ensure everything was thoroughly dried out. They came back to pick up the blowers at a time when I told them I'd be available. The two guys who came out were sympathetic to my situation and just nice and efficient. If I ever have need of their services again (I hope not!), then I hope my townhouse company calls them again! read more

I used them the first time. The price is right, They were on time. Gave their number to my niece and she loved there service...so did my brother. I have tried many companies ,so far my favorite!!! Didn't leave a soapy residue which tends to mat the carpets. read more

Bear steam cleaning came to my house, rushed through the job, of cleaning 5 areas in less than an hour, and did not even move the small light stuff, just cleaned around it. Even parts of the exposed carpet felt dry immediately after like they just ran the vacuum over it without shampooing it. When I called to complain about it, they office staff said, "Did you ask them to move stuff? They won't do it unless you ask them." I have never in my 54 years had to ask a carpet cleaning company to do their job properly. Supposedly, they are sending them back, and I'll guess I'll have to babysit them to get them do do their job right. Addendum: They came back and made it right, so I'll give them 2 stars instead of one. read more

Jeromy did a great and thorough job on both carpet cleaning and on stretching a small area. He is highly knowledgeable. We highly recommend Bear. read more

Rated 2.0 out of 5.0 Poor scheduling - Today Bear Steam Cleaning gave me a window from 11am -1 pm. At 12:30 I decided to call to be sure they were coming and was told they did not have me on their schedule. After shifting everything in my place around, I was quite upset, but they did send a crew within an hour. One of the men stated the scheduling is "messed up" frequently. They also did not leave any protective paper under the furniture as stated. read more

It's time I wrote this review, here's why... 1) I've worked with Bear for years throughout different jobs within the apartment industry. They have professional courteous service, they do a great job on our property, are efficient and organized, and they show up when needed. They worked so. very. hard. (!!!!!!) this week to make our residents happy after the "great Colorado flood". Their patience, organization, competence, and hard work really made my job easier this week. Great job guys. thank you! thank you! thank you! 2) I've personally had them clean my own home's carpet -I have two dogs and the guys worked miracles on it. The stairs looked brand new! The living room got the steam clean and pet treatment and it really really helped make my living room "livable" again! 3)This week when I was house sitting for my in-laws I knew who to turn to for help when their basement flooded. The guys got in and did the extraction, sprayed stuff to keep the stink away, blocked up furniture that couldn't be moved, made sure we had the fans and dehumidifiers we needed as soon as it was available ... all at a great rate! They really went above and beyond. It was such a relief to know that my in-laws wouldn't have a stinky sopping wet basement when they returned from their vacation. Thanks for the outstanding service! read more

Fantastic job and I thought we had spots and stains that couldn't come up !! Fast and efficient. And concerned that we don't walk on it and then onto slippery surfaces for safety great job ! read more

Pretty great service. I have used Bear for a LONG time, since 2006 (at least!) and they have always been professional and awesome folks to help me get my carpets cleaned. They do an amazing job, they are upfront and hard working. I would recommend them for sure. read more

Would give higher rating if possible. When setting up appt., I asked about cleaning of light colored micro-fiber sofas, thinking the sofas were beyond hope with water stains and ground in dirt. Instead, Bear Steam Cleaning got my sofas looking brand new. They also did an amazing job with all of the carpets, making them much cleaner than I had expected. Instead of charging more for what I anticipated to be counted as extra work, they charged a very reasonable amount and did not try to upsell. We'll be using Bear Steam Cleaning again due to their promptness, professionalism, quality work and reasonable prices. read more

Shoutout! Called the night before, got a call at 8:00am on the dot the next morning. Was given a 2 hour service window. The team showed up within that time, knocked out the clean within 10 minutes, you can't even tell our pup had an accident. Thank you for the great customer service and response time! Will be return customers (hopefully not for the same reason). Thank you again! read more