The cabin itself was nice, but unfortunately, it was not fully cleaned, and there was pet hair…read morethroughout the entire place. Although it's advertised as a no-pet environment, there is a doggy door, and the back glass door was all scratched up. My wife had an allergic reaction, and we did not receive any apology for this. The property instructions ask for the place to be left fully cleaned with the trash removed, but they still charge a $160 cleaning fee. Based on this experience, I would not recommend staying here, nor would I return.

Cabin is well presented. Applauding for the cleanliness. The place is well kept. amenities…read moreincluding hot tub, fire pit, gas grill, fireplace, balcony with great mountain view. Modern equipped Kitchen. Just be careful driving up on the slope right outside of the cabin. Quiet steep. Nice place for family vacation. Surrounding area has a lot of outdoor activities.

Excellent accommodations for Blue Ridge! Very clean and the staff is very friendly. Parking is…read more$8/day and easy to walk from the hotel anywhere downtown. Definitely would come back here!

This is my first review for this particular Hampton, but we've stayed here a couple of times in the…read morepast. We enjoy the Scenic Railway in Blue Ridge and really, if you're doing the 4 hour train ride, staying here is just the best option because of the location. The staff is friendly and the rooms are clean. One of my favorite things about the room is how many charging outlets there are. Some of the rooms also face the train, which is a nice view. Just note, the rooms that say "balcony" are not the typical hotel balcony with chairs. It's just a small step. Sadly, I don't have a picture. Breakfast is typical Hampton breakfast, with waffle makers, omelettes, sausage, oatmeal, fruit, and yogurt. Parking is closed off for hotel customers only (probably to keep out train customers who aren't staying at the hotel), but if you book on the app, your digital key will open the gate for you. There's also a $14.96 parking fee per stay (not per night) added to your total. Overall, great location for the Scenic Railway and highly recommend if you're in the Blue Ridge area.

Good breakfast standard, clean, good customer service, but do not count to sleep in the sofa bed!…read moreit's like a torture chamber... a blanket on top of springs, horrible! Pool was cold...

Horrible experience! Filthy rooms! Please avoid! We stayed…read morehere over 4th of July weekend. When we got to the room, we immediately saw it was dirty. My son found a needle on the floor in the bathroom, and I found a cockroach next to the refrigerator (I have pictures )I let the front desk know, and she said they will have someone come up and clean it while we were gone. When we came back, the room was still dirty and the cockroach was still there. The receptionist did come up to vacuum the cockroach. I called to discuss with the manager and left multiple voicemails about how dirty the room was. My son could have stepped on the needle and there was a cockroach next she said she couldn't do anything because we booked through Expedia. I researched into that and that's not true. She could've given us some type of detail. The manager was extremely rude and did jot care about our horrible filthy room. Please avoid staying here.

I first came to Unicoi Springs Resort as a kid in the 80's and we just bought a membership this…read moreyear. We love camping here and our kids love it. Camping has become so popular everywhere and we like that we can camp up to 14 days here every month, year round, and the spots are nice with full hook up, cable, internet, and many of them on the pond. Unicoi has 2 swimming pools (1 of them heated), club room with pool tables, putt putt, basketball court, tennis court, community fire pits w/ free firewood, laundry mat, propane filling station, and pet park. There are SO many events going on throughout the year at the campground (especially the summer) with movie nights, ice cream socials, etc. and the campground is just a couple miles from Downtown Helen, tubing, and great hiking trails. We're so glad that we joined.

Such a wonderful place to go and relax. Plenty of stuff to entertain the kids like putt putt. Two…read moreswimming pools and one is heated, volleyball, court, basketball court, club house , Billiard table, horse shoes, corn hole, wholly board, shuffle board, a playground for sampler with swings, sliding board and other things. and a lake to fish in. Extremely friendly staff. Everyone that I have met has been friendly and courteous. There is also cabins and campers to rent. It is a very beautiful place.

A great place to stay. Cute decor and true Southern Hospitality in every room. Parking right out…read morefront - cute park nearby to enjoy!

My wife and I stayed here several weeks ago. The pictures do not do it justice. The loft is…read moreawesome. My wife was able to get an appointment at Nathan Wile salon, her hair has never looked as nice. We then walked across the street for a very nice dinner at Sweetbreads. There is a park across the street for walking dogs and the entire weekend was perfect. We will be coming back to hike and ride bikes during leaf season.

Once you get past the life size cutout of a convicted felon who tried to kill his own Vice…read morePresident proudly posted in their office, you'll find this place quiet and clean. The office staff was nice and responsive, but so many statues, painting and references to Trump, Jesus and soldiers/veterans was a bit over the top and you would probably not feel comfortable flying your pride flag. Sites are very close together in the section we stayed in but it looks like there are larger sites in their lot across the street. Pool is small but it looked clean and there is a children's playground.

We moved from Iowa and right before the Covid thing. Actually found this park by accident, we had…read morevisited another place but it didn't work out. Glad it didn't we found home and made friends for life. The owners are wonderful the staff there can't say enough good about them. To everyone Peggy, John, Susan, Richard, Shay, Chris everyone there thank you for a wonderful stay. If your in your in the area do yourself a favor and stay there.

We've stayed here many times, the old owners were great, the new owners are too, the spots are well…read morekept gravel that's level, they have a laundry room which is useful when your away a week, the bathrooms are clean & well kept which is great again since we were there a week. This is my fave campground & i look forward to visiting again.

Excellent that little campground nestled off in the foothills of the mountains. Friendly people and…read moreextremely customer service oriented staff. A very nice little place to stay for a short period of time.

Most restful, peaceful vacations we've ever had! The owner is very nice. She even had a surprise…read moreanniversary bottle of sparkling wine, chocolates, and card with candles set up for my hubby. We will definitely be back

My family has enjoyed Chimney Shadows for many years. I have stayed in both cabins and have never…read morebeen disappointed. Though they are relatively rustic, the cabins come equipped with comfortable bedding, televisions, dishes, a grill & fire pit, and of course, a wonderful hot tub; just be sure to read the website and take note of what is and is not provided before your stay. I have never had an issue with the hot tub or any appliance not working. The cabins are always clean upon arrival. For our most recent visit, the owner was kind enough to leave us a bottle of champagne and a "Happy Anniversary" card. I like the fact that the cabins are several minutes outside of Helen. However, be advised that the main road going into the town gets VERY backed up during peak season; therefore, if you are traveling during that time and expect to go to downtown Helen every day, leave early! The road gets backed up around lunchtime and stays that way until after dinner. There is a back way around the state park that will get you around Helen and to the town of Cleveland, which has some interesting shops, restaurants, and an Ingles with a Starbucks inside. The only thing we would like to see added to the cabin's amenities would be a Keurig (or similar coffee maker) with coffee selections, and extra grilling supplies (charcoal, lighter, etc.). These are very minor suggestions, though, and we plan to return to Chimney Shadows for many years to come!