my kid locked her keys her car so when I I was be $20 to roll somebody out and the price to…read moreunlock the car would start at $40 service technician called me said he'd minutes showed up in 45 minutes Got the car unlocked super quick went to give me an invoice. It was $20 to roll them and then the starting price was $70 was told one thing on the phone. Something completely different on site would not recommend scam artist bad business misleading do not use.

Said $70 to assist. The technician gets there and proceeds to start making up numbers on prices…read more Took advantage of single young lady. Charged double. Worst company ever. STAY AWAY!! PROMPT MEANS NOTHING

Jason was super knowledgeable and friendly. He was able to answer questions I had. He was able to…read morehelp me order parts that were needed so I didn't have the headache of hunting for them. Highly recommend them for what you need!

David is the guy to call if you ever need an locksmith. He did a great job, was kind and…read moreprofessional, and we will hire him again. He's got decades of experience, and every part and tool he needs is in his truck. Give him a call!

Ordered some blanks for my car and the dealer wanted a fortune to cut. Went to Redlands Lock &…read moreKeys. Took no time at all to cut the keys and I was on my way.....so I thought. They didn't fit properly in my lock. Turns out the blanks were not sized correctly. Now, this was in no way their fault and I can assure you that at least 95% of other places would have said, "that your problem and your blanks. We can charge you an arm and a leg for new blanks since yours don't work" and leveraged my predicament into a gain for them. Redlands Lock & Key didn't do that. Instead,they demonstrated the utmost "old school customer service" and went out of their way to see if they could make my keys work. MISSION ACCOMPLISHED! It took them quite a bit of extra time, but they got my blanks to work. You just don't find this kind of generosity and customer service with businesses today. I'm old enough to remember REAL customer service and Redlands Lock & Key are the real deal. If you need anything lock or key related done, DO NOT go anywhere else. Go to Redlands Lock & Key. You WILL NOT be disappointed.

Justin diagnosed our smart key problem. Gave suggestions for next step to solve our problem& was…read morevery reasonable for a house call. Even our Dead bolt is working much better.

Times are getting harder and this compels bad guys to venture into the "nice" neighborhoods to…read moreleech off the law abiding and the hard working. Been a number of break-ins and even robberies in my quiet corner of the world. So, I felt I needed to beef up the home security. Made the call and scheduled to get an assessment of my property and a quote. The gentleman who came out was incredibly polite and a straight shooter. Broke down his recommendations, explained the benefit of his products, and gave me a fair price. We needed 14 window screens and 3 doors. They custom manufacture everything locally, so I had to wait about 6 weeks till they could install (apparently a lot of other folks before me in similar circumstances, so could not be fast tracked any sooner). Once they completed all the window & door screens, they confirmed the installation dates and scheduled our start time. Installation was smooth. The crew was very tidy and handled their business like pros. I was pleased with the fit and finish of the final product and do not regret my purchase. The screens do not hinder my view from the inside and the frames do not ruin the aesthetics of the house. Door hardware works very well and seems sturdy. Nice to know I can leave my windows open at night now without worry of break ins. Very pleased with the product and service of this company. Highly recommend it to anyone looking to add an extra layer of security to their home or business.

Loved the son, Joe. BUT... never followed up with a date for an estimate. I called again and spoke…read morewith the father, David. He said Wednesday and he would text me the day before with a window of time. Never heard from him. It is the following Saturday and I have moved on. I guess they don't want your business. Lots of similar reviews about poor follow up. Nobody wants to do business in this manner. No matter what - you can always call. And do what you say your're going to do! Ridic! Already ordered my screen door with another wonderful company, Progressive Screen Doors (Daniel). My new door will be installed in 4 weeks.