Thank You... Maurine's, everyone was so friendly and kind. Customer service was Superb…read more.. Thank You, and GOD Bless...

Wonderful experience! Called over to place a delivery order based off of their website and customer…read moreservice was the best! The recipient was very complimentary of the beauty of the arrangement!

My beautiful flowers were delivered 11 daya ago, yet still look very pretty !! Since I'm in the…read morehospital, I am unable to change the water, but they look as if they were recently brought to my room. The freshness is so surprising !! I have never seen flowers stay this fresh after 1 1/2 weeks !! An excellent florist !!

Working with Cheyenne and Jessie was fun! Jessie went above and beyond! I LOVED MY BOUQUET so much,…read moreit was beautiful. Although I was disappointed with the wrist corsages which were more ribbon than flowers because they were all for 60+ year old women and the corsages looked more for a prom, everything else was great. I would recommend Friendly Flower Shop for any one looking for a wedding florist or for any floral needs.

The only reason I'm not giving 5 stars is because the roses weren't cream as requested. The…read morearrangement that was delivered was just gorgeous! When I expressed my disappointment I was met with a profuse apology and a compensation offerThe kindness I was met with was beyond necessary!

The the lady on the phone when I called was very polite respectful intuitive and made me feel…read morewelcoming told me about a floral arrangement I told her I had $120 and didn't want to go a little higher than that show me about the arrangement that they put together for honor and then that one was going to be over my limit everything so she found me one for $100 the delivery was only 3 doors down to a different business which I understand business business and still pay for delivery I don't care if you're next door or halfway across town but when I seen the arrangement that they sold for $100 to me which totally 129 and some change later that night I was very very unhappy it was a $65 at most floral arrangement and I will never go to this place again there is way too many florists in Lubbock Texas sell something that didn't even didn't even brighten up a room it looked like a funeral arrangement not for what I was asking for so I'm very very unhappy the only reason why I gave three stars just because the receptionist on the phone was very nice other than that it would have got zero Stars too expensive for what they offered.

It's freezing today in Lubbock with many businesses closing early, including Devault Floral. I…read moredidn't know this until I called to order flowers to a mommy with a newborn baby. The lady who answered the phone said they were closed today due to inclement weather conditions, but added she was going into the shop to finalize and deliver a few orders. Despite the pressure she must be under for her and other employees safety, she was passionate enough to take one more order. Awwww, isn't that nice? Yes!!! She said to expect delivery by 2pm (ordered at 11:30am) with a text message after delivery and a photo of what the arrangement looks like before delivery. Now THAT'S terrific customer service. 5 Stars!!!

Exceptional service--great communication, quality arrangement at a competitive price and fast…read moredelivery! I ordered online at 10 AM, received order confirmation immediately and, at noon, I received an email confirming delivery complete with a photo of the beautiful Designer's Choice arrangement. Very pleased! Yelp rating doesn't seem to reflect their outstanding performance. Google rating is 4.9. Hoping to bring up the curve here with this review. Do not hesitate. Feel confident in supporting this independent, woman-owned business!

Rachel has been the best florist to work with. Her knowledge and selection in flowers will not…read moredisappoint. She is very quick to answer and respond to your messages. She has been a great help when our family needed to make flower arrangements for any occasion, such as funerals, birthdays and anniversaries. Her prices are reasonable and she will go over with you to make sure that is exactly what you want.

I was able to contact Rachel easily and she did a wonderful job with roses for my wife as we…read morecelebrated our 32nd anniversary. There were probably less expensive options but the whole experience was well worth it.

Once again flowers Etc truly blew it out of the water for both customer experience as well as…read moreproduct output. I was delayed I'm putting in an order for my grandmother for Christmas and they were able to squeeze me in this morning and let me tell them about my laundry list of things I was hoping to have happen for this order and they were so patient and kind and said they can have it out with this mornings batch. It was just delivered to my grandmother she recently turned 96 and flowers are her favorite thing in the world. She just texted me saying that the flowers had arrived with the photos presented and said that they were absolutely stunning prettier in person reminded her of Christmas smelled of pinecones but still had a flowery effect but she would have picked out herself. I can't put into words how great everyone is who works here and how happy I am that y'all are able to take my random "wants" and turn it into her perfect Christmas present (especially on such short notice). Y'all are the best!!! Thank you for making her Christmas and brightening her home for me while I'm unable to visit due to COVID.

Okay, so I'm one of those typical male procrastinators who waited until the morning of Valentines…read moreDay to get roses. My first stop was Market Street but they were unable to help me with an arrangement in a vase. Talk about putting me in panic mode! It's nice though that I'm starting to learn to pull out the ole trusty yelp app. The next closest florist was on 34th street, where I found Flowers, etc. I walked in on a Valentine's morning and they customized an arrangement with a vase in about 7-8 minutes. Paid $65 for the dozen. Lifesavers!!!

Best florist in area. Always has fresh flowers and creates wonderful bouquets. The rare instances…read morethat I order online, I contact Gene to make sure I will be happy with results. No matter where I need to send flowers.

Thank you for the beautiful flowers you recently sent to my friend in the hospital. I have…read moreordered flowers before and they have always been perfect. The flowers have been fresh and always beautiful. Your kindness to me when my mother died in 1997-Eula Reeves-will never be forgotten. You are the best florist anywhere. Many thanks Neelia Reeves

Finding a good floral shop in Odessa is tough. I used Arlene's Flowers twice about a week ago. They…read moresent a beautiful plant/floral arrangement for a funeral and then I called and ordered birthday balloons with a carnation misc. flower arrangement for my granddaughter. They look exactly as they did on the delivery date of February 27th! I LOVE the customer service as well as the communication via email of delivery time information, etc. I absolutely LOVE this floral shop and am telling friends/family about them and I will continue to use them for all my future orders 1,000%!!!! Their prices are very fair and the flowers are beautiful and everything about my experience has been quality and a great experience!!!

I live out of state and ordered arrangement for my family. I was a bit apprehensive being a state…read moreaway will it be delivered, how will the arrangement look. Arlenes floral did an amazing job. Beautiful arrangement, delivered first thing this morning. i am so happy with their overall service. Thank for the wonderul work and great experience.