My son is from out of province and had his spacer detach. We couldn't find the "key" for it and…read morethis orthodontist office got us in same day, fixed the issue, gave my son a new key at no charge. There aren't many things free in the world anymore and it made our day and my sons vacation more pleasant!!! Many thank you's Bellamy!

Been there a few times. There are multiple dentists here. The one assigned to me is friendly and…read morecompetent. My interactions with reception desk was friendly. In response to the other reviews, As a general rule, if you are not cheerful and friendly when interacting with people, that's how they will respond to you.

Front desk staff are the rudest I've encountered in my 58…read moreyrs......................................................................................................

Just took my daughter in to get a FREE consultation and was blown away with the quality and depth…read moreof the preliminary interview. He did a very in-depth physical examination with a ton of documented notes (mostly high tech Ortho speak). Then a series of photographs of the teeth and then digital x-ray series. The office decor is very cool with a upmarket studio feel. The staff are very customer service centered, polite and professional. They even have great WIFI and tablets to while away the time if needed. The explanation for the braces, to correct my daughter's teeth, was thorough and not full of technical jargon. The kicker was when we got to the finances. I was pleasantly surprised at the cost for a 20 month program. I would highly recommend that you call and make an appointment soon if you have need of a great Orthodontist who is detail oriented.

My Daughter has been seeing Dr. Luu for 21 month's now…read more When I was looking for an ortho I was looking for someone with good reviews and close by. Dr. Mah was close by and so was First Impression. Didn't end up booking with Dr. Mah as they charge for a consult whereas First Impression is free! Yah.... I'm cheap (or should I say wise with my money)! But really, waive the $75, spend an hour of your time and show people your work and you are highly likely to land a $6-8k client! Booked an appointment with First Impression. When you walk into the office you are impressed at how new, clean and bright it is! The office is also lined by gorgeous photos...all taken by Dr. Luu himself! The kids are impressed there is an electronics area with various electronic devices. There is free wifi, a station for coffee and hot chocolate. I even laughed as they recently added a card stand with lots of different handmade cards (all really nice and professional looking may I add) all made by Dr. Luu's wife. It's a one stop shop! Anyhow, back to the review.... The staff are all super nice, friendly, knowledgable and service oriented. I'd have to rate it in the top 5% for service I have ever encountered, it's just that good! Our paediatric dentist's practice is partnered with an orthodontic arm so she doesn't necessarily deal with a lot of outside orthodontists. But she has mentioned to me that she is really impressed by Dr. Luu as he has sent her a few detailed letters (copy was sent to me too) telling her that it would be a good idea to bring my daughter in for a cleaning because her oral hygiene was not up to standards. The first times was maybe 4-5 months into the treatment and another time was a few months after that. After the second letter I showed my daughter the letter and told her she needed to step it up!!!! Glad to report she finally got that she needed to do a better job! I love that they switched over to an electronic appointment reminder so I get an email a week before my daughter's appointment. You confirm on the email that you can make the appointment. if you can't you just email them or call them to change. It's very efficient! It's easy to get/change an appointment since they are open wed-sat for the most part (sometimes the days change as he has an office in Whitehorse that he visits a few times a month). If I have to add a con to my review because not everything can be 100% perfect. I have had my daughter tell me she needed more elastics or a wire was bugging her AFTER the office closes on Sat, so you do have to wait until Wed which can be inconvenient, but nothing to move it below a 5 star review as hey, medical professionals need some family time too! Oh and btw, I did book one other consult with a highly rated place in Vancouver just to get a second quote. Walked in and it was an old drabby office. The orthodontist and staff weren't nearly as friendly/personable and their quote was over $1000 more than First Impression. So of course I walked out and ended up booking with First Impression.... and I'm glad I did! Anytime anyone is looking for an orthodontist in Burnaby, of course I have to refer Dr. Luu and his awesome staff! Btw, there aren't a ton of yelp reviews but check out the numerous reviews on google if you still have to think about it!! https://g.co/kgs/EjZ3uY

I went to Dr. Damon for an ortho consult in early 2019. In March I picked up my first Invisalign…read moretrays. Nine months later I had my last Invisalign appointment. Corrections made! From there we went about getting me fitted for the usual night-time retainers. Even through the covid pandemic closures and safety protocols, my experience with Dr. Damon has been nothing short of 100% positive. Even my husband went and got braces (traditional metal) and is on his two-year journey to an amazing correction. Dr. Damon and his team are terrific.

We were in town visiting when we had an issue with my daughters braces. We called and they got us…read morean appointment within two hours. When we arrived they took alum back quickly and were.very friendly and efficient. I wish our home town orthodontist was this efficient and pleasant to work with. Folks in Anacortes are lucky to have this office.

I am 55 years old and due to challenging dental experiences as a child, have always been very…read moreanxious going to the dentist. As the day approaches, so do the knots in my stomach. And then, once I'm there, spend the entire time, battling nerves, trying to pretend I'm fine, am like everyone else, not sweating through my clothes. Trying to act like shots of any kind don't freak me out. Add to that, that my mouth doesn't always seem to respond to the freezing the way it should. So, more often than not, I am not 100% frozen which ends up being quite painful and embarrassing. I recently returned to Victoria and had walked by Dr Pite's office quite frequently while walking my dog. Once I passed when the staff was coming back from lunch. They were laughing and seems happy, like they enjoyed their work and each other. I went home and checked them out on that MD rating site. Really good reviews. A couple days later, I was walking past with my husband and I said, Let's go here. We went in and made an appointment for a cleaning and check up. We filled out questionnaires and although I was a little nervous, it was only a cleaning. I am very good with hygiene and was hoping there would be no need for drilling or shots etc. Two weeks later, around a week before our cleaning, I bit into a wintergreen lifesaver and broke off my tooth! Panic. We called the office, but they are closed on Friday. We left a message on his cell. Keep in mind we were soon to be new patients, had never met him personally. Well, he called back and came in to the office to see me that afternoon, and filed down the sharp bits so I would be comfortable. He was very kind. The next week he was able to prepare my tooth for a crown. And I was very, very impressed. Like crazy impressed. He knew that I'd had bad experiences, he explained everything he was going to do, he jiggled my cheek for the shot and so it barely hurt and put the medicine in slowly so again it wouldn't be as uncomfortable. He checked with cold to make sure it was frozen, because I could still feel he gave me another jiggly shot, this one I almost didn't feel. He didn't start until my tooth was totally, totally numb. He offered me music which was a great idea and I was able to focus on that instead of all the drilling and noise. And it didn't hurt at all. Another first. It was the best dental experience of my life. I am 55 and for the first time, I don't feel afraid to go to my dentist and I'm real glad because he is young and that means I'll probably be dead by the time he retires and so I won't ever have to be scared again. If there was a ten star thing I could click on I would do that. Was the most stress free dentist visit I have ever had.

I feel the need to update my review, because the procedure that I had done was not successful…read more Although I didnt feel major pain or discomfort, the gum graft didn't take and the surgery is to be done again. Dr Pite and the staff were caring and I can't say anything bad about the overall service, but in the end, the success of the procedure is what matters. So I just want to make future patients aware that for this specific type of surgery that is a gum graft, I would recommend to see a periodontist who has more experience with this type of procedure.

I was visiting Victoria and my wire shifted to the right, which is rather painful as it rubs…read moreagainst my gum. On a short notice, we were able to book an appointment on the same morning. Their staff and Dr. Duncan was very friendly, kind, casual, and very accommodating. They promptly resolved the problem and everything ended on a good note. On a side note, their office is super modern and nice. I would highly recommend going to Dr. Duncan for your orthodontic needs.

From the owner: Dr. Peter G. Duncan's practice is committed to providing patient centered care and technologically…read moreadvanced treatments that result in beautiful, healthy smiles. For nearly 20 years, we've built our reputation by offering exceptional orthodontic care to our patients and their families. Our patients value the professional and caring relationship we develop with them. We take the time to explain your treatment options and tailor your treatment specifically to your needs. Our doctor and staff are friendly and accommodating and make every effort to ensure that you are well informed and supported through out your treatment. Dr. Duncan is extensively trained and experienced in the most current and effective orthodontic treatments including early intervention, metal and ceramic braces, Invisalign invisible braces, and surgical orthodontics. Contact our office today to schedule your complimentary consultation with Dr. Duncan and his welcoming staff!

I brought in my son here for the first time over a year ago. We came back here every 6 months for a…read morecheckup, and he recently started a treatment (See my original review about the consultation appointment and checkup appointments). Here are some of the things I like about Dr. Schmidt's office: +All the staff, including Dr. Schmidts, are very friendly. +It is expensive (as it is an orthodontic treatment), but they are pretty transparent about the fees. +They give you a discount if you pay in full (instead of installment). I got a 5% discount for paying cash upfront. As it costs several thousand dollars, 5% actually means something. +Dr. Schmidt's office is across the street/parking lot from my son's dentist, Dr. Piper, which is pretty convenient. When my son has a cleaning appointment at Dr. Piper's office, he goes to Dr. Schmidt's office to take off the wires first. After cleaning at Dr. Piper's office, he goes back to Dr. Schmidt's office to have the wires put back in! I'm pretty happy with all the services they have provided. Highly recommended. ************************************************************ Don't forget to like my review (useful and/or cool)! If you found this review useful, follow me on Yelp or send me a friending request. Stay safe and healthy and keep Yelping!

Braces are annoying but they do a good job. Lobby has plenty of of seats that are comfy and nice,…read moreand the receptionist is amazing.