I came to this establishment 2 weeks ago and Woo did a good job. I came today and two nail techs later I walked out with only 1 of my 2 services. One tech half did the pedicure and the next nail tech had to finish the job. When the lady kept trying to use nail polish remover on my nails that has Shellac, I said look I have gel on my nails. She ignored me and kept scrubbing my nails harder then pulled out the drill. I snatched my hands back and said look do you know what you are doing. Everyone in the shop speaks English so they all looked at me. I told the shop manager look I have shellac and she said I know... I said well tell her. The lady got up and put water in a bowl... I said what is she doing?!?! I said I don't want nothing else - no manicure and shellac.
1.5 hours (at the in the shop) and 400 DKK ($61.48) later for a pedicure that wasn't completed properly the first time. The shop manager tried to tell me they didn't accept MasterCard and I said it worked just fine last time. She gestured to take my credit card and that's not customary in Denmark. I kept my card in my hand and swiped it then put my pin into the machine. I grabbed the receipt and stormed out to write this review. I won't waste another dime here again.
Let's not talk about the disorganization of the walk-in process... That's an another review all by itself. I need to find another nail shop immediately because I needed the service today (chipped nail polish on nails and growth). read more