Yay! So happy I finally found my go to place in hamburg to get waxed…read more I just moved here from the states about a month ago so I'm super stoked about finally discovering this place. I've tried a few others but they all weren't too hot. I was a little hesitant about trying honey garden out after reading a previous review. I don't know what that person was thinking but I have nothing but good things to say about honey garden. The receptionist was super friendly and so was the girl waxing my eyebrows(Fransiska). She also did a great job at it too. Plus the interior of the place itself is modern and cozy. I loved it!! Thanks for the great job guys! Maybe next time I'll gather the courage to try a Brazilian.

Honey Garden is my preferred waxing studio in Hamburg. The sugar waxing is really less painful than…read morenormal wax and with the bikini zone this is for me soooo important. I have been using this studio for over 3 years now and am still very happy with service and price plus the fact that they always accommodate me with an appointment albeit sometimes on very short notice. They know me and greet me always by name and this is also very good customer relationship. The receptionist gentleman is great and so professional.

I'm so happy I found this place!!…read more I legitimately felt like the woman that waxed my eyebrows took the same care as someone might while working on an art restoration. Needless to say, she did a great job. This location is very clean and modern. The staff is kind, helpful and professional. I can't say enough how happy I am to have finally found my go-to place. I've already scheduled my next visit :)

From the owner: Das Team vom Waxhouse besteht ausschließlich aus ausgebildeten Depiladoras unter der Führung einer…read morestaatlich geprüften Kosmetikerin. Wir bieten Ihnen einen persönlichen Service der Haarentfernung nach Brasilian Waxing Methode an. Hierfür verwenden wir einen Heißwachs, welchen wir aus Frankreich, eigens für das Waxhouse, nach einer speziellen Methode herstellen lassen. Sämtliche unserer Mitarbeiter verfügen über eine entsprechende Ausbildung, dessen Ziel es ist, Ihnen eine schmerzlose Haarentfernung zukommen zu lassen, die ein langanhaltendes Erlebnis für Sie bleiben wird.

From the owner: Das Team vom Waxhouse besteht ausschließlich aus ausgebildeten Depiladoras unter der Führung einer…read morestaatlich geprüften Kosmetikerin. Wir bieten Ihnen einen persönlichen Service der Haarentfernung nach Brasilian Waxing Methode an. Hierfür verwenden wir einen Heißwachs, welchen wir aus Frankreich, eigens für das Waxhouse, nach einer speziellen Methode herstellen lassen. Sämtliche unserer Mitarbeiter verfügen über eine entsprechende Ausbildung, dessen Ziel es ist, Ihnen eine schmerzlose Haarentfernung zukommen zu lassen, die ein langanhaltendes Erlebnis für Sie bleiben wird.

It's cheap and allows walk-ins. That's about all I can say for this place…read more (NOTE: I did an Augenbrauenmodellage, so I have no comment about any leg, bikini, etc waxing they offer. For all I know they have the best landing strip creators in the business.) One of my eyebrows is now farther from my nose than the other. Waiting for that to grow back is going to be fun. }: ( My waxer was very nice, but nice won't fix my brow. The cubicles are very small, very bright, a bit drafty, and generally unappealing. I was very clear about what I wanted, and brought a picture to be sure; what I got was a lot of tweezing - hello, I can tweeze my own brows at home, what I wanted was a shape and wax - and a result of uneven brows with almost no change to their original shape. It's a nice shape, sure, but I didn't get what I explicitly asked for. Also, the waxer didn't use any of even the most basic tricks (a little baby powder before the wax goes on, for example, or a cold pack or ice after the waxing) to reduce my skin's redness, so I had to put half an inch of makeup on just to look like I hadn't been dragged along a carpet on my face. In conclusion: go elsewhere if you can afford to. Or just do your eyebrows at home, which is probably what I'm going to stick with from now on. **Edited 28.10.13, to respond to owner's comment: Yes, brows are difficult... that's why I went to a professional instead of trying to shape mine at home. It wasn't malice or neglect; as I said, the waxer was nice - just, apparently, unsuccessful. And my criticisms of not getting what I asked for plus how abused my skin looked afterwards remain. I took a quick look in the mirror on my way out but wasn't made aware of the unevenness until I got home and my boyfriend, of all people (since when do straight dudes notice brow shape?!) pointed out that they were slightly off. And not getting it right the first time isn't the best argument for me to go back and hope it's good the second time. I appreciate your response, especially how polite it was, but I have to stand by my review as a reflection of my experience.

I am a regular customer of Honey Garden and usually go to the Hoheluft location (I try to book with…read moreMai), but have been to Gänsemarkt a couple of times as well, since it allows walk-ins. The "gentleman' at the reception desk, who is supposedly the location manager, was there as I went in to quickly reschedule an appointment (at Hoheluft). I really don't understand how someone so rude and unfriendly can have a job at such a position (reception!?). And no, it was not a one-time only thing, unfortunately had to deal with him several times now, but today I just had enough. I walked away from there. As for treatments here, I'd had done waxing here before and it is ok, not always of the best quality (sometime an area seems to be overseen or hairs are broken instead of completely pulled out). But each time I had been here, I had seen different faces (unlike at Hoheluft) . Once a lady that treated me, actually told me that the atmosphere in this salon was horrible under employees, so no one stayed there for long. As I have read the other reviews as well, I would highly recommend training your staff (especially in this location) on customer service as some others have mentioned as well. Übrigens haben wir Deutsch gesprochen, also hier geht es nicht um eine Sprachbarriere ;)