Staff members are always friendly and the spa is beautiful! I went here for laser hair removal and…read moreI'm definitely looking into the other fantastic services they offer. I had a STEP consultation and left feeling so informed. It's a great experience every time I'm there and I absolutely recommend it!

Best place to go when you need a ME Day or Me Moment. They offer all the best treatments to get…read moreyou looking and feeling your best inside and out. Melissa, Valerie, Trisha, and all of the other ladies are fantastic!!! I try to go back as often as I can, 10 stars service from the moment you walk in til the sec you walk out!!

From the moment I walked into LaserAway in Southlake, I felt incredibly welcomed. The front desk…read morestaff was so kind and attentive, they offered me a drink, made me feel at ease, and took the time to tell me about current sales (which I appreciated since I'm considering a HydroFacial package). It was my first time at this specific location, and although I'm not new to LaserAway, this was by far the warmest experience I've had. Nurse Mindy was absolutely amazing. She has such a genuine, personable energy and made the entire appointment feel comfortable and informative. She answered every question I had with clarity and care. Honestly, her vibe alone would make me want to come back. Highly recommend this location!

This is been a long overdue review. I have been going to this location for a year now, and they…read morehave made me feel like family. Carly at the front desk has been so kind and sweet with me every time im in for a treatment or when im calling. Every single nurse has been absolutely phenomenal. I recently moved, and I miss this location so much. These ladies are the definition of above and beyond service. Whenever I am back in town, I will be visiting and making my follow up appointments with them. Thank you all for great memories here!

I had a very disappointing experience during my recent appointment. The technician arrived 11…read moreminutes late and, to my memory, never introduced herself by name. When I politely asked how much longer it would be, her response was snippy and unprofessional. She even asked, "Why? Do you have somewhere else you need to be?" I explained that I had another appointment and would need to call and push it back. Her only response was an annoyed sigh. I had to decline an originally planned part of my service because the new product (an only option) used has something I'm allergic to in it. Throughout the service, she barely spoke to me and only offered to count down halfway through the wax appointment. It was more painful than usual and felt very rushed. Her overall demeanor made me feel like she was annoyed to be there--or at least annoyed to be working with me. To make matters worse, it has been two days since my appointment and I have not received any follow-up survey, which is usually standard. This is not the level of professionalism I expect, and it made the entire visit uncomfortable. I doubt I will return to this establishment and will definitely decline service from this technician.

Surita did a wonderful job. She was quick and gentle. This was my first time back in months. I…read morehas to stop due to chemotherapy, but I have stopped my chemotherapy.

Every aspect of this Med Spa is top tier. The ladies at the front desk are always kind, friendly…read moreand helpful on the phone and in person, all while having smiles on their faces. I've been seeing Melissa for almost two years, she's a saint of a human, making you feel as if you're best friends while keeping her professionalism. She takes time to truly listen to your goals, wants and needs and plans the treatment accordingly. I've always only had Botox, which turns out phenomenal every single time. My last appointment we really had fun doing Botox, Skinvive around my mouth & Voluma. First let me say I am a whimp in her chair no matter how often I go I'm always nervous, Melissa has patience to stop when needed making sure you're comfortable the entire process and keeps the conversation light and airy to ease my nerves. Second I went in planning to do a different treatment, once I expressed my concerns we discussed other options and changed the plan. She said to me "can you trust me and explained why she decided on another plan." My response "ABSOLUTELY". I trust she knows me and the level of expectation based on our conversations. I couldn't be more pleased with the results, Melissa and the entire experience. Thank you for being so wonderful!

Continuing from my recently edited review on 7/2/24:…read more Then she said that I could be seeing the lines because I'm sleeping on my left side (because SHE noticed her "11's" being more pronounced when she slept on her left side). Not once did she ask which side I sleep on (it's not my left!), so it frustrated me that she felt okay to make that assumption. She kept insisting that the line isn't visible, AS I WAS POINTING IT OUT TO HER WHILE HOLDING A MIRROR! She then leaned back against one of the counters and said I had 2 options. First, she said there wasn't anything she could do and that I just had to let it be. Then she said I could spend money to buy additional units to inject, but she didn't seem like she was interested in truly helping me figure out a reasonable solution to an issue that was created by a service from their medspa. I left feeling like I'd wasted my time (and lunch hour), was pretty much dismissed and made to feel unheard. Ironically, if I had actually felt like she was hearing what I had repeatedly tried to convey and suggested that the issue might be resolved with the purchase of a few additional units I would have gladly paid for it. Instead, she tried to make me feel like my concerns were not valid and then showed absolutely ZERO concern that I was leaving their facility more frustrated and without a solution. They (including the ladies at the reception area) seemed more concerned about getting out of there since they will be closed for the rest of the week for the July 4th holiday. Maybe other clients have just had the good fortune of having better experiences and better people to provide their services to them. This just doesn't happen to be the case for me. Obviously, this isn't the right medspa for me or for my needs/concerns.

Tia is the best. She makes any procedure as comfortable as possible. No pressure from her or staff…read moreto do extra things.

Collin is absolutely amazing!!! I recommend Refine to all! I've been a patient for several years…read more Colin is patient, takes his time answering questions and makes me feel comfortable during and after my procedure. Thank you Refine Spa and Collin!

I always have a great experience getting my regular Dysport treatments done by Tracy at Total Med…read moreSolutions. However this was my first visit to this location. The building is extremely nice and new looking with lots of free parking right outside. It was extremely clean inside and staff were friendly and efficient. They have evening hours at the time of this review. They accept one Groupon per visit but there are some additional restrictions so definitely read the fine print before purchasing to make sure it fits your needs. If you do buy a Groupon then the purchase likely will not count towards the product's loyalty program. I also recommend signing up for texts messages or emails to alert you of sales. I definitely recommend coming here for your med spa needs!

Injector and procedure was great I was told that I would get…read morea lower price for 50 units and then a $5.80 for the additional 50 units which I was completely fine with When I checked out, I thought it sounded like at least $100 higher, but my head was hurting from my procedure and I just wanted to leave at that point as I needed to get to work Later on, I took a minute to take a look and realized that I was overcharged a little over $100.- When I called back, I was given the runaround, even though the price was told to me by two different people, the injector and the girl sitting at the front desk Further, she told me that it was just too bad there was no things she could do about it per the manager and that is unacceptable Makayla was the girl at the front desk and Denise is the injector Needless to say, I will let everybody know, and I will never go back there again. They are not the only med spa in the city and definitely not the best as I do have multiple bruises now and I should not bruise at all with the procedure I had and that is just above and beyond the fact that I was overcharged and they refused to give my money back. So over approximately $100 they will lose a client - maybe more after this review

Sunita did powder brows on me and they look Amazing! She has over 20 years of experience and I…read morewalked out with very little swelling and feeling beautiful and confident. I'm very pleased with her work. Highly recommend!!!

I highly recommend this eyebrow threading studio! Sunita did an amazing job on my powder brows. She…read morediscussed the whole process with me from start to finish and I'm very pleased with my results! The salon studio is also very cute and clean!

Amber was an amazing waxer! She talked through what she was doing and was enjoyable to talk to. Got…read morethe result I was expecting! Will come again!

When I first moved to the area I had picked this EWC because it was closest and I still had my wax…read morepass. But I was thrilled when I was booked with Faith. She is so amazing! I would highly recommend her for any service, however I do only get my Brazilian done. Faith is fantastic, she is great at conversation and making you feel comfortable. She pays attention to detail and I love getting to chit chat with her. Overall this EWC location is very nice, friendly, clean, and responsive if you need to reschedule or anything like that.

Had a wonderful experience at the LAB and Shelby! Shelby is very knowledgeable, fun, honest, and…read morewalked me through each step of the process while also answering questions. Would definitely recommend!

Thank you Lori Baird for recommending L.A.B. Med Spa for my facial…read more Sadie did an outstanding facial and I look forward to returning additional treatments. Pat Price

The lady at the front desk during the day on the week days! She is the BEST! I'm sorry I can't…read morethink of her name at the moment. Super smart and always so sweet! I see Theresa for my lashes. She does a great job and never pulls or pokes me like most others do.

Got a new set on a Thursday that didn't last 4 days b/4 half came off of one eye on Saturday. Had…read moreirritated, itchy and red/swollen eyes that matted shut 3 days in a row. Veronica said I could get a refund if I came back to have them removed. I did that and my irritation subsided. I will try again in the future for sensitive eye products, and I appreciate that they were willing to provide a refund and no charge for the removal. Thanks, Veronica for accommodating me.