For a company that preaches Courteous and Reliable service, I was none to please when nobody showed…read moreup for our appointment. They say, we are not like other companies and show up when we say. Well that certainly DID NOT OCCUR! Not only did they not show up for the scheduled appointment, but nobody even called to say they would be late. After an hour of waiting, I went to my doctor's appointment. Once I got home from the doctor's and checked my Ring, did I notice that someone finally showed up. This however was over an hour after I left a message, asking if they still were coming. Talk about first impressions!

Keystone carpets Eddie and Andrew just laid some laminate flooring in our kitchen and dining room…read more Looks amazing. Was done in a professional and timely manner. I feel like it was a great value as well.

Found Shane on Craigslist and so glad I did. Needed some sheetrock work…read moreand a garage door fixed. He was prompt and did such a good job that you should not hesitate to call him. I will use him again and again. Thanks Shane!

Shane is an excellent contractor and an even better person. I found him on craigslist and I am…read morelucky I did. Honest as the day is long. Strives to do the best work. Detailed and quality. Shows up when he says, does what he says he will do. When he is on your clock, he works hard and strives to be very efficient. Please call him, you won't be disappointed. Skilled, Knowledgable, honest and efficient. He came into a mess of a situation and turned into a beautiful finished product. Thank you Shane!

I thought I had left a review before but couldn't find it -- so here it is! Design Tile is awesome…read more They're never pushy, and the front desk team is incredibly patient and always willing to pull more samples. They have a huge selection to choose from, and they even let you rent samples to take home so you can see how they fit with your vibe. Love this place! Thanks Design Tile.

Incredible company, detailed, low key, reasonable in every way they remodeled my bathroom near…read moredowntown Spokane and will be coming to Priest Lake to do a bathroom there, then back to Spokane to do my kitchen backsplash. We went to their store with ideas, got excellent design help and chose tile from them. Thank you Ed B. And your entire team. Before and after photos attached.

Did an excellent job fixing a bathroom floor that had some water damage in our rental home. Jaime…read morecommunicated well throughout the process and sent photos of the multiple steps of the project. They did a quality job at a fair price and I wouldn't hesitate to use them in the future.

We hired Jaime a while back to do our bathroom tile and floors and we are still fixing everything…read morehe did. Our grout is cracking at all the seams, the tiles are cracking, and the floor is uneven and separating. He obviously didn't use the right materials. We've talked many times about the issues we are having and he always defaults to "the job was done per industry standards." He's like a broken record. If you want a poor job fixed to be done the right way he will charge you extra. Even though the defects began showing up only a couple months after he finished the job, he refuses to come back and fix anything because now it's been over a year. I've read the google reviews about his business and it sounds like a common theme. His replies are what I experienced dealing with him - he takes no accountability for his poor work and always blames someone else.

Daryl and his guys did an awesome job fixing mess left behind by the other hardwood refinisher we…read morehired. If you're getting a bid call hardwood connections.

We called Daryl who scoped the work over the phone with clear understandable conversation and he…read morearrived the following week to repair numerous chips, dents, even a worm hole which turned into a large depression in our birch hand-scraped multi-tone stained floor. His fill solution nicely matches the surrounding areas with a durable protective result. Daryl was professional, friendly and provide valuable tips on care and cleaning which were simple and cost friendly. Would highly recommend for those needing work on their hardwood flooring. (Dave & Julie)

We had our floors installed a few years ago. 1-measurements…read moreseemed off by quite a bit so had them re-measure which reduced the estimate quite a bit. Still ended up with more left over than I feel should have been. 2- installer didn't have the proper tools to do the job. Took way longer than he said it would take, probably due to lack of proper tools. Left his mess from all of his cuts when he was finally done. 3-not their fault, but the core-tech lvp sucks. You can see footprints instantly, dry feet leave marks, paw prints leave marks, can use any cleaner or it will look horrible. Scratches fairly easily too which it's marketed as good for pets and kids so that sucks. 4-went back trying to get our measurements so we could plan out replacing them and were a manager had to get them for us and they would call us. Never called. Called and reminded them, never called. The gal wasn't helpful or very kind. Do not recommend them or coretech lvp.

So we are having a custom home built by Granite Mountain Construction. We needed to go pick out LVP…read moreflooring and tile for bathrooms. We started by going to Floor Traders and their selection was nothing I would put in my house also their sales associate keep following us around in a creepy sort of way like he thought we were going to steal a piece of tile or something. We told our contractor how disappointed we were and he made an appointment with Great Floors. The next day we were greated by Jerry at the front door and she wisked my wife away and showed her around the store. Jerry who is a woman made my wife feel real comfortable and really explained what would look great in our house. You could tell she was a real veteran because she really knew her flooring and how to treat customers. And by the way they have a nice inventory compared to the other creepy store who has rather cheap and not so nice flooring.

Order rug in be installed, showed on time, professional and did a great job. Very pleased with rug…read moreand installation.

I called to get an estimate on carpeting my house. The women I spoke with was Susan. She hung up…read morethe phone on me. I thought we some how got disconnected. When I called back she hung up on me a second time.