Thank you, thank you, thank you!! I can not express how much I appreciate you and your crew!!…read moreAnyone looking for someone reliable, honest, hard working and has beautiful quality then these are your guys. They have completed several jobs for me from adding new rooms to finishing basements, to putting in tile floors and building fences. It's always been completed on time and for the quoted price. You should expect this from any company but you actually get it from these guys, which is rare this day in age. As with anything problems do come up and this is truly the test of a great contractor. I saved and saved to get wood floors put in my home, took months to get through the refinancing of my hous to afford it. During those months a searched for the perfect flooring and I found it, or so I thought. It was a beautiful cherry solid hard wood flooring by Home Legends and purchased through Home Depot. I moved out all of my furniture, scheduled a week off work and kenneled my dogs. It sucked, to put it frankly, packing up and almost moving out of my house but watching the boxes and boxes of flooring setting in my home waiting for the installation day made it all worth it. The day came, the crew worked hard and had the floor put in during the week they promised and it was gorgeous..... for about 20 minutes. Then the clear coat started to bubble, more and more every day until my floor ( in my entire house ) was a wreck. Rich from Facelift quickly made a claim on my behalf with Home Depot and the manufacturer. Home Legands sent and inspector out to look at my floor and found that it was a defect from the manufacturer and Home Legands promptly reimbursed me for the cost of the flooring.. ONLY the cost of the hard wood flooring. This left both me and Rich in a bind but being the fault was neither of ours and the money was not enough to rip out and reinstall new flooring we decided that sanding and refinishing it would have to work. So another week off work, and kenneling the dogs and the exhausting part of moving out of my home again. Then the sanding began but the only thing it resulted in was some torn up sanders and a floor that could not be refinished due to the wood being the root of the problem and not the clear coat. Getting that phone call makes your stomach drop. 20k down the drain and a floor I can no longer live with. I held my breath and guessed it was time to lawyer up. Who to sue? Home Legands for making and selling faulty products (which I later researched were made in China) or Home Depot for continuing to use them as a supplier knowing all the horror stories people had about them!!! Plus how long would I have to live with no floor!! But those were just rushing thoughts because before I could complete them Rich said he would take on the cost and handle going to court if he has to on my behalf. I could have cried. I write this review from the comfort of my bed that is setting on my new and gorgeous flooring. He and his crew worked 12 hour days to get it done and helped me move my furniture back in place. This is ABOVE and BEYOND anything I would have even asked for someone to do for me and I thank them from the bottom of my heart for taking on this burden and making it right for me. I hope Home Depot makes this right and takes the burden from him and they handle the legal battle with Home Legands. Untimantly it is a problem between the manufacturer and Home Depot because they can quickly get a bad rep for selling defective products and then not honoring there promise to customers for satisfaction. In this case Rich with Facelift remodeling held that promise on their behalf and for that alone they should make this right for him.

We chose Facelift Remodeling to repaint and install hardwood floors throughout our newly purchased…read morehome. Working with Rich and Angie Brunner made the remodeling process easy and painless. From paint choice to choosing floors Angie and Rich were there to help with every decision we needed to make. The team at Facelift Remodeling was professional, polite and efficient. They were on time and completed each phase of the remodel in a timely manner. The painting is impeccable and the floors are more beautiful than we could have ever imagined. In addition to the professional competence that Facelift Remodeling offers, Rich and Angie Brunner are really nice people who simply want to make sure that their customers are happy with the job they've done. We would recommend Facelift Remodeling without hesitation!! We're already considering what projects will be next on our list as we make our house a home. Facelift Remodeling will definitely be the team that we go to in the future.

We were given a schedule for the time it would take to redo the kitchen/dining room as part of our…read morecontract. Last work day was to be 3/27. Things seemed to be progressing well until we got to the 27th & it was clear they would not be finished. We kept having to call to have them finish up trim remove the debris etc. Often it would be a week til we would hear back from them.This dragged on for 2 months before we could even get back into the house which was still covered in dust. I am realistic I could have lived with 2 weeks or so but 2 months. When we called our representative seemed very unconcerned about out issue saying only well you signed a contract. So did they and failed to live up to their end of the contract. We are still waiting for them to send us the instructions of how to remove a drawer as there is a pot stuck behind it that we need to pull the drawer out so we can close it.

The process we had to go through was a nightmare. We had to take several extra days off work to get…read morethis project completed. Just about everything that could go wrong did go wrong on this relatively simple job. Broken cabinets showed up so the job was put on hold for weeks. A day of work wasted. The day of the install my wall was damaged and had to be repaired. I had to repaint it. Then we found out that the countertops could not be placed because the cabinets were not installed properly. Because of this I had to miss yet another day of work for the cabinets to be removed and installed a second time. Then when we scheduled the countertops to be installed, I had to leave work at noon for the scheduled 12-5 delivery. They did not show until 8PM. More of my work hours wasted. Communication of the delay was not handled well. I was told they would be a little late but given no updates. We had to cancel a planned event that evening because we just didn't know if or when the countertop would show up. Overall this experience was not what I had hoped. I chose their company instead of Lowe's or Home Depot to avoid exactly what happened. I was hoping for a more professional operation. In the end they did install the cabinets properly but the experience and headache to get there was awful.

Ernesto and his team were extremely professional and took care of our concerns. I would highly…read morerecommend them and have to other people we know.

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My Problem: Last Thursday, I spent $100 to find out my 10…read moreyear old Trane compressor fried. The starting repair costs would be almost $4,000, however my usual HVAC company said the whole thing needed replacing. AWESOME! Just what I wanted to hear when we're expecting a foot of snow. Even better, he said Trane didn't make a model anymore that would fit in the existing closet. Solution: My Dad just had his entire system and duct work replaced about a month ago by Larry & Sons and they did a great job. So he told me to call them and see what a new system would run. Moe, the Sales Rep, came out that afternoon. He said he could fit a new system with the base models and the high efficiency ones. After going through the house, seeing what I had, didn't like currently, and what I wanted to have, we decided on one of the high-efficiency models, and got a final price worked out. Moe said they'd be here at 8:30AM on Wednesday. Problem Solved: Wednesday, right after we got a foot of snow, they showed up at 8:30AM (exactly) and went to work. They even brought in several heaters for me. These guys went above and beyond in every aspect of their work. They managed to do what Trane said wasn't possible. That evening, the foreman came up and told me they would have to come back and finish up the next day. They made sure we had plenty of heaters and cleaned up after themselves. Considering they'd been installing an all new system, in the freezing cold, and trudging through a ton of snow, you couldn't tell they'd been there. The next day they showed up again at 8:30AM promptly to finish. When they finished, they walked me through the house to make sure I was completely satisfied with each segment. They'd taken away all my old stuff. They'd dug my old cement pad out, where the outside fan sat, and built a new beautiful pad with about a foot of edging all the way around, surrounded by thick wood border. Next he showed me where they had installed some of the pipes and wires along the side of the house. It was well placed, and they even put a casing over the whole length that matched my vinyl siding. Then he showed me the closet where the main unit is. I couldn't believe my eyes. They'd removed all of Trane's equipment and connecting ducting. It looked like a laser had just gutted it and everything was new. He showed me how to change the filter, and where there was a light that kills anything that makes it through the filter. He showed me the return vents they enlarged upstairs to move the air better. Then he programmed the new LED thermostat, while showing me what he was doing so I could change it if I ever wanted. He turned the new system on and it was blowing nice and strong air; you could barely feel it before. The outside unit was just humming quietly. The past four days have been an amazing difference. The fan automatically adjusts how much air to push. It's even learning how long it takes for the temperature to change so when it comes to a time it's supposed to change (like being warmer in the morning), it actually starts the change gradually so it uses less power, and less noise. I'm sorry for such a long review, but I've never felt that just "It's great!" gives me any useful information. Larry & Sons did a fabulous job for my family. They put down floor protectors and wore booties over their boots, so when they were done, my house looks the same... plus a lot of well installed equipment.

I was disappointed with the lack of transparency regarding pricing. When I initially called, I was…read moretold the consultation fee would be $50, and that if we had multiple issues within the same category, we would only be charged one consultation fee rather than separate fees for each concern. We specifically called because our electric water heater had clearly caught fire. We even had photos showing the damage, so we weren't looking for someone to diagnose that it had burned up--we needed help with replacement and recommendations for the underlying tank issues. Instead, we were charged for a plumbing diagnostic, a water heater diagnostic, and a water sampling test, bringing the total to $150--three times what we were originally told. At no point before the technician performed these services were these additional charges explained or approved. I understand that diagnostic testing and water analysis have value, but customers deserve to know the costs upfront so they can make an informed decision. Clear communication and transparency about pricing would have made this a much better experience.

Finally all the infomercial products under 1 roof and I don't have to pay for shipping. They also…read morehave Melissa and Doug toys. Friendly staff, good prices, Bought a ne wave oven and am in heaven

I can't rave enough about how wonderful Wish Kitchens In Hagerstown, Marylandhas been to our new…read morebuild. We had an unexpected error in our architectural plans that ended up reducing the size of our kitchen and we needed an unusual size cabinet to correct/accommodate the problem. After problems with the install (builder contract employee damaged one of the cabinet doors), the owner of WISH bent over backwards to ensure that we were compensated with new cabinet doors even though the error wasn't attributed to WISH. I WISH I could give them 10 stars!

To this day i still have not seen a corian representative to address my issues as i requested. The…read moreday we moved in there was no countertop behind my stove only on both sides, The stove was in the garage for about 2 months prior to counters being installed, so why was it not templated correctly? I did ask the builder for over a year to address this issue and when 1 year was up they told me to deal with you. On September 5, 2018, you had someone come to my house and try to fix the piece behind my stove so there we not gaps between the pieces of corian a year after we moved in and no representative as your email stated, just an employee. As for dealing with the visible seam, I was never informed of a change out, just told to maybe buy something else and redo the island. I would have gladly changed it out, but never was offered that opportunity. This is the only contact i have from you, so if you told the builder, they never told me To: Mark Sounds good Thanks From: Mark Sent: Tuesday, September 4, 2018 12:35 PM To: Mary Subject: Corian Visit tomorrow between 10:30-11 Mark Mark Good Afternoon , I do have a rep coming but not tomorrow, He is putting on his calendar and will let me know. so as soon as he calls me back I will let you know. Thank you, On Thu, Aug 9, 2018 at 12:30 PM, wrote: Hi Mark, I would like to confirm that the Corian rep will be at my house tomorrow? Please let me know what time. E** from *** assured me you had been plenty of notice to make this happen. Thanks, Mary From: Mark Sent: Tuesday, August 7, 2018 11:04 AM To: Mary Subject: Re: photos Thank you for the pics, I will look into this and get back to you. On Tue, Aug 7, 2018 at 5:04 AM, wrote: Hey Mark, Here are the pictures. There are two random rosemary counter pictures showing how good it can look. There are two pictures of behind the stove where that pieced is in. As for the island install, should be sitting on the rail or filled with caulk from 3/16 to a 1/4 of caulk on most of it. Not to mention the countertop by the right side of the stove does not even cover all of the cabinet. We have been asking before we settled on our house to have this addressed. As I asked, I only want a Corian rep here to verify the seams and installation. Thank you, To this day i still hate the countertop!