Requested lock service, and Jared was very attentive to my request, thank you for your kindness…read morealways!

I was a customer for 2 1/2 years. Units are fine, customer service was very good…read more We started with a 10' x 20' , price increases made us change after one year to a 10' x 10'. Cancelled today because cost increases. Now pay as much for 10' x 10' as original cost of 10' x 20' , double in price. Not affordable or acceptable. That is price gouging!! Paul W.

Cal was amazing we decided the last minute to get a storage unit. And he was so helpful and kind…read more It had been a while since we last rented here. So thankful for all your help Cal

Cal was very friendly and helpful with getting me set up with a unit…read more The qualify of the unit was good. It was clean, however the ceiling of the unit was taped up. Looked as if it may have fallen down a little. The value of the unit is good considering the size of the unit I got. I'm pleased.

These guys are great. I called from the road and the GPS was putting my there right at closing time…read moreon a Sunday. Alex agreed, without hesitation, to stay an extra 30-45 minutes after closing time to allow me to get there and get my unit rented so we could get our truck returned on time the next morning. She didn't have to offer that, but she did, and it made our process so much easier. Amazing customer service going above and beyond!!!

From the owner: So how are you able to keep what is important to you while still making the necessary room you need…read morein your home? The answer is Highway 31 Storage. We provide self-storage in Springhill, TN, so you have a safe and secure place to keep your belongings when you aren't using them.

I have been renting a storage unit here for years and have rented a truck several times. Great…read morecustomer service every time, especially since Uhaul began operating this location. Madison is always pleasant to work with. Very professional and kind. Highly recommend this location!

They raised our rates 3 times in less than 12 months. We ended up building a storage system in our…read moregarage so we could empty and close out the unit we were renting. Would only recommend for short term, because they're greedy.

You need space, this is the ACE! Very clean and great staff. Highly recommend. A+++++…read more K. Dobbs

Not happy with someone named Claire, answering the phones lately. She asked me too many questions…read moreand then slapped the phone in my face! I will never call back there again!

Easy to deal with. First month free and prices better than anybody else around. what's not to love?read more

I have been at this storage unit for a year now and just increased my lease to two larger units…read more Mary Terry and Amelia were very helpful. Storage is expensive and can be frustrating when companies raise the rates on you which they will do at this location so it's helpful to at least like the facility. The facility is clean and conveniently located. The staff is helpful.

the climate control/security is fine but they just keep jacking my rate what feels like every few…read moremonths. I just got a notice that now they're upping the rate again to $200 for a 5x10 unit which insane. Also drives me nuts that they keep sticking their stupid public storage stickers that don't come off on my unit's lock.

I have had a storage unit there for 2 1/2 years. I think they are efficient, helpful and pleasant…read more What more could you want and the unit is well lighted, always clean in the building it is in and very nice storage company. Sue York Columbia, TN

I had a storage unit here for several years my items remained dry through the flood (the big one…read morethat flooded Opryland) although there was flooding in Spring Hill, this place did not flood. We never had any problem with vermin or pests. Although we never had much more than an acquaintance relationship these people are good and kind. I will post the pic of their letter to us when we moved out

I've been renting with these people for over 4 years and spent over 6k with them. The new…read moremanagement specifically Lorraine is the most UNHELPFUL b***h you could possible ever speak with. She calls ME out of the blue mid day to ask me how she can help me with my storage. When I explain to her Im moving my things out of storage the same way I've put them in there. She every single time has given me excuse after excuse as a reason to say no. I'm tired of speaking with her. She is incredibly rude has no sense of customer service. Don't rent with these people. They have Mice and Rodent infestation on there property and are the least helpful people if you are trying to end doing business with them. Avoid at all cost unless you want rat droppings all over your things.

Enjoyed our first visit to this great company! Looking forward to continued future business!read more

Every time my company does business with them its always a friendly experience. The office staff is…read moregreat as well as the warehouse. I would recommend them to anyone!