My mother passed away this past July and my brothers and I contracted with Certified to conduct an…read moreestate sale. They came highly recommended but they failed in conducting a successful sale. Once the sale was over Steve Holcombe sent me an invoice for $1,879.00 for them failing to sale the $3,000.00 minimum per the contract. I then sent the following email: Losing my mother this past July has been the hardest thing my family and I have ever endured. We have done everything possible to honor her memory and integrity. We were referred to you and your company by our real estate agent. My brothers and I reviewed your website and customer reviews which were and are very positive. We were especially encouraged with the portion of your website which reads "We have never had a sale where the homeowner had to pay money out of pocket." Also, "we can pretty quickly tell the homeowner, and you, if the minimum is going to be an issue." We put credence in these statements and moved forward with you and your company. Again, we have never dealt with this type of family loss or dealt with a company such as yours. When you and I met on September 16 and you conducted your sales presentation I was relieved that I could move forward with your company and that everything would run smoothly. As the executor of my mother's estate I have been juggling many things and had so many stressful tasks to perform on her behalf. During your sales presentation you said that many road signs advertising the sale would be placed within a several mile radius directing people to the sale. I was late in getting the discard pile removed from the garage and it took until Wednesday before I could hire a company to remove the pile from the garage. I thought that you could begin the setup on Monday as planned in the interior house but then you stated that you would not start at all until the pile was totally cleared. You recommended that no family, including myself attend the event because it could be a stressful experience for us. We did not attend the sale as you requested but both my brother and I drove around the several mile vicinity on Friday and Saturday and only saw road signs at and within a few yards of the subdivision entrance. We thought that was odd but didn't think much about it at the time. Upon completion of the sale you sent me an email and attached an invoice on October 19 showing that you only sold $1,221.00 out of the $3,000.00 minimum, therefore, I owed $1,879.00 to make up the difference. I was quite shocked to hear this and then questioned you about the lack of road signs. You mentioned that thieves stole 6 of your area road signs and that "once thy are stolen we are hesitant to keep replacing them as it becomes a game for the thieves-at our cost." You never contacted me so we could address the lack of road signs issue. You also said the animal urine smell was a major issue for the poor amount of sales, however, you never mentioned that was a problem on your 2 previous visits, one of which was 2 days before the start of the sale. The slogan for your company is "Moving On Made Easy" but this has definitely not been the case. I contacted you last Tuesday, October 20 asking you to reconsider these charges. I again am asking you to do the same. This has been the most stressful situation that I have experienced since my mother's death. We ultimately agreed that I could pay half the invoice so I could put this terrible situation behind me.

I've been to many sales, this was by far the most efficiently run. There were staff around to…read moreanswer questions. They were continually re-organizing after shoppers would throw stuff on the floor. (Not kidding here....2 of 4 sales I went to this weekend the staff were sitting around the kitchen table and the homes were a mess.) Sarah at checkout was efficient and kept a long line moving. She and the team were pleasant and helpful. Items were priced fairly. I can't imagine this is an easy business to be in, but from a buyer's perspective...I'll be looking out for their sales.

We recently had guests to our home and they were asking where we got so many unique items. I…read moreshared that it was a collection I had curated over many years and quite honestly almost everything had been purchased through the many estate sales and warehouse sales of Peachtree Battle Estate Sales. Every sale I have attended has been of the highest quality and the staff is always knowledgable and very helpful.

I visit their estate sales every weekend and buy from their warehouse sales they have periodically…read more Their prices and products are very good but their customer service is terrible. I see the same people working at their sales 25-35 times per year (yes, they have a lot of sales!) but when I ask questions their answers are abrupt as though I am bothering them. Often I have to interrupt the conversations they are having amongst themselves. Today my wife was carrying a tray of expensive Christmas ornaments down the stairs to the checkout when one employee followed her and asked 3 times if she planned to buy them. What else was she going to do-- steal them? That seemed to be the implication. I worked in retail for 40 years and the service I see at their sales is consistently poor and I would not have accepted it from my employees. I also go to other company's sales in Atlanta and Peachtree Battle always has the most rude and supercilious attitudes. I shop their despite their employees, not because of them.

They price more like they're selling on ebay instead of an estate sale. Even then they're…read moreoverpriced. Guess they look at the listed things instead of the 'sold' listings. Not really an estate sale, more like a retail store taking place in a person's house.

Prices were very high and the house was dirty. Pictures looked a lot better. Went to the last one…read morethat was better, but they need to work on their pricing and make things look more organized. My dad thought even small things that were not antique, etc were way over priced.

This review is long overdue, but here I am with a five-star experience! I interviewed a handful of…read moreestate sale companies and Lott's Treasures Estate Sales stood out for so many reasons. We needed to sell an entire house of furniture, appliances, jewelry, gym equipment, artwork, linens, books, rugs, electronics, kitchenware, sporting goods, garden tools, and so much more. Here's a rundown of the reasons I recommend them. *Knowledge - whether it was antique furniture, artwork, jewelry or gym equipment, they know what the market will pay and price it competitively, but fairly. *Network - they have a massive network thanks to their loyal customers and online presence/marketing. We had a line of customers waiting to enter our home every day of our sale. *Care - parting with yours or a loved ones' belongings can be emotional. Steven and Don showed us tremendous compassion throughout the entire process. *Professional - whether it's pricing, staging, or selling, Lott's runs its business with the highest level of professionalism. All of these reasons helped make our sale a huge success in the midst of a holiday season. A few other notes...References were provided in advance and I called them - they all had the same amazing experience. We ran our sale over three days and the crowd of customers never waivered. An estate sale can be overwhelming and stressful, but Lott's Treasures Estate Sales' contract helped make sure all parties were clear on expectations, obligations and commitments. What Lott's promised, they delivered and that is why they deserve all the stars. Cheers!

500 Stars!! Steven and Don, and everyone at Lott's Treasures were truly a dream to work with. The…read moreentire process couldn't have been more seamless. During a very sad time due to a death in the family, they made us feel cared for and had great respect of the property and belongings. They did a terrific job with everything from the setup and advertising to the sale and cleanup (with excellent communication throughout). Our first meeting was in person, and even though we're located out of state and wouldn't be around after that first meeting - we knew we were in very trustworthy hands. Steven truly went above and beyond and we couldn't be more grateful. We highly recommend them without a shadow of a doubt, you won't be disappointed.

First, let me say their marketing of their upcoming estate sale caused me to drive from Florida to…read moreSandy Springs, Georgia to attend. Second, upon arriving for Day 1, I was more than blown away by the obvious preparation of the staff to get the house and its contents ready. Third, I was only there a short time before I realized as a buyer it would be in my best interest to change my hotel reservations for an additional 3 nights to take advantage of their upcoming 25%, 50%, and 75% off sales. Fourth, I would specifically like to commend the entire staff for being so knowledgeable and helpful. Finally, as you might suspect, I look forward to returning in the near future for another one of their extremely well run sales. Great product, great pricing. See you next time.

My item was $7.50. The woman said tax was $8.33. I said "wait, tax was 8 dollars?" And she very…read moreclearly enunciated to make me feel stupid "NO- I SAID TAX AND TOTAL IS 8.33" Like why is she so rude? I spoke to another buyer who also complained about the staffs attitude. Compassionate transition? More like go to hell transition. I'll never go to another estate sale by this company again!

It's rare that I take the time to leave a negative review, but this reflects a pattern I've noticed…read moreacross several of Rachel's sales, not just a one-time experience. The prices are reasonable and the merchandise is great. Unfortunately, the customer experience consistently falls short. Rachel often speaks to people in dismissive and at times aggressive tones. On multiple occasions, I've observed her snapping at customers and responding with sarcasm rather than patience. During my most recent visit, my wife (a therapist) noticed her being particularly unkind to a customer whose first language was not English. That really bothered both of us. In a time in our country when basic courtesy and civility feel increasingly rare, how people are treated matters. It just does. Good prices bring people in, but respect and kindness are what bring them back.

Rachel and Nate at A New Leaf Estate Sales are fantastic, no need to look further…read more I was in the awkward position of helping my children liquidate the household estate of their mom, my ex. Rachel and Nate walked us through the process making it effortless on our part and made sure we got the most possible for my children. They worked around our schedules, coordinated with the realtor selling the house, and arranged for anything left after the sale to be picked up by a charity. Super pleasant and easy to work with. Always willing to do the little extras to make things go smoothly. They made great recommendations on what to sell in the estate sale and what might be better sold to a dealer focused on particular items, and had great recommendations on those dealers. Working with Rachel and Nate took so much stress out of a difficult situation, I'm eternally grateful for all their help.

Downsizing is a massive undertaking, but Don and Cathy at Metro Atlanta Estate Services make it…read morelook easy. I referred two clients to them recently, and both were blown away by the level of care and professionalism they received. Don and Cathy don't just sell items; they provide expert guidance and empathy during a major life transition. They also understand the logistical needs of a real estate transaction, staying communicative and meeting every deadline. If you want an estate sale team that treats your home and your history with respect, this is the team to call. It's truly a pleasure to work with them.

Great group! Lots of interesting items always quality! Great prices! Love these sales!read more

Fabulous company! Trustworthy and super fair pricing. Unbeatable customer service and very…read moreorganized. Love Maple Street!

THIS COMPANY IS THE GREATEST! very friendly and extremely organized and reasonable. A pleasure to…read morego to their sales.