This is a fantastically useful tool if you need to ask a few consumer related questions.
Aside from the CAB (consumer advice bureau) this is one of the few places where you can actually speak to someone face-to-face regarding a problem or consumer related quandary.
I called in last year after buying a netbook online - only to find when the little rascal arrived, it wouldn't work when the power lead was unplug which left it a little bit pointless... it being a portable netbook and all that.
They staff were very helpful - my issue was I had been refunded the cost of the item but not the delivery cost of over £20. The information they gave me was vital in securing the rest of my reimbursement and for that I thank them. read more