This is one of the most frustrating places to shop in the triad. Every time I go in here there is a long list of issues. 1) There are many areas throughout the store that are a complete mess making it almost impossible to find anything. 2) 95% of the registers are closed and the staff is so minimal that you cannot get help with anything. 3) Almost all of the price check machines are out of order, so you can't figure out how much something is. I go in every once in a while looking for something and leave wondering why I put myself through that again. We dont have many options like this in our area, so I'm sure I'll go back in again. However, never make that mistake when you are in a time crunch. Even store pick ups from online purchases will take forever. read more

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The service was awful. The associate put her index finger in the air at me to wait. I was the only one at the register. The selection was good but, they need to treat their customers better. read more

Just a word of thanks to Ms Virginia in the jewelry department today. She made sure that I got ALL applicable discounts on the item I wanted so that the original price of $95 came all the way down to $44 after taxes! My kind of deal. I didn't find another item I wanted but it wasn't for a lack of her searching. She was determined but they didn't have jt. I appreciate her help none the less. read more

This is a very nice store that needs some help. I went here tonight to buy my wife some Christmas gifts that they carry here. The store wasn't that busy but I waited 30 minutes at the counter while the only person working was stuck helping other customers at the counter next to me. After she helped them she disappeared.. I walked up front and found someone who wasn't busy and asked her was there anyone who could help me in that section. She said yes that there was someone in that section now. I walked back and she was there helping someone that had been standing with me waiting. As soon as I walked up she was gone again. I left empty handed. I did tell the greeter they needed to get some help and she agreed. read more

Such a great department store to get all your essentials. I never do there without coming out with a bunch of stuff. They always have in edible sales. read more

The last several times I have been to this store have been awful- doesn't matter if I am buying, returning, or picking up. They are extremely under staffed. If you worry about social distancing you should have several registers open to spread customers out. My mother in law was not able to make her purchase because the line was too long and she couldn't stand that long in line. The lines tend to be at least 8 people deep. read more

They have a good variety of selection of products. Extremely helpful sales staff. Great parking. Easy access and they have events.

This Belk started out rocky, but I like who they have become. When they first opened, they only offered certain name brands and many of them were somewhat generic. Now they carry Polo, Michael Kors, etc. If you call the store looking for an item, this staff is always friendly. They are pretty nice in person also, but I always feel as though I'm searching for someone to check me out. If we could get MAC makeup added to this location, we would REALLY be doing something. Lol read more

I love this Belk store. I was shopping in the shoe dept recently when the customer in line in front of me was being so rude to the clerk. She was doing her very best to help them. They were extremely rude. I wanted to just give her a hug. She has always helped us in this store and went out of her way to find anything we wanted. Shout out!! For the sweet clerk named Wendy Rheuark!! I made sure I got her name. She needs a medal for what she endured that day read more

This store is not run well. Every time I go in , they only have one register open. Today(Saturday) I went in and stood in line for 10 minutes. I'm a patient person, I don't mind. But then the cashier calls to someone and asks them to make an announcement that there is a register open in cosmetics. No one moved from the line, so then she aggressively came up to me who was second in line and said the other register is open you need to go there. So I left the line where I was next in line, and walked over to the cosmetics where she was ringing up a customer and had three people waiting in the actual cosmetic department to get make up. So after standing there for a long time and realizing I was never going to be waited on I walked back to the line I was originally in and had to stand and wait for another 15 minutes. Meanwhile there was someone just standing at the door as you walk in to ask if you had the app. This seems like a serious misuse of employees during a busy time. read more

This maybe the slowest Belk I have experienced in my life. Stood in line to return an item for over 30 min. Only one person in front of me. There were only 2 registers open for return and both were very very slow. Usually do my shopping at Bells but I may just have to change retail stores. read more

Great Belk! Very convenient and spacious. All Belks should be a stand-alone store like this one. Great service and very clean. High Point is lucky to have you! read more

Went to ladies dept for delicates. They had a huge selection, but not much in my size. The sales lady, Phyllis, was very helpful and knowledgeable, and even looked up their statewide inventory on her computer. She offered me a Belk card, but halfway through the application process I felt that their questions were too intrusive for my taste, so I declined. I will shop there again, however. The store is beautifully appointed, with fresh fashions and friendly staff. read more

This Bells is a big joke except for housewares dept. Housewares is the only dept that you can get help in, without begging. The women's clothes are terrible. They do not carry any good brands for women. That is why I shop in Winston. read more

Stopped by here one afternoon after shopping at several other Belk stores in the area, attempting to find a suit. I asked the female attendant if she could help me find the right size, or at least something to fit me and you would have thought I had asked her for her first born child. She looked at me with a look of confusion and almost acted that it was a shame that I didn't know my size. I'm sorry, if I'm going to put that much cash down on a maybe 1 time out of every 5 year purchase, I'd like to make sure it fits correctly with help. The Belk store over on Friendly was by far more professional. read more