It was great doing business there they gave me a great price. They beat ALLSTATE that I did have.read more

If I could give more stars I would! Jocelyn was awesome getting me where I needed to be as far as…read morecost and coverage goes. She was extremely efficient and really just a true gem to work with getting me my policies in order. I would highly recommend this office for your insurance needs!

Ayebale was super helpful to get me information on insurance and eventually set up me with an…read moreinsurance policy.

If you're looking for great service and someone who truly cares, ask for Sarah at Blake Schrumpf…read moreState Farm! She made getting our insurance policies a breeze. Super friendly, very knowledgeable, and she actually listened to what we needed instead of just trying to sell us something. We walked away feeling confident and well taken care of. The whole Blake Schrumpf Agency is top-notch. Can't recommend them enough!

Kevin goes above and beyond for his clients. He is a hard worker and wants the best for people. He…read moreis also a really great guy. My husband and I highly recommend Kevin as your agent.

Jody is a great insurance agent who is a leader in the industry. He has shared his customer…read moreservice systems and processes with my team and we have seen a surge in our customer satisfaction ratings. His holistic approach to auto insurance, home insurance, and life insurance is a gift to his customers in the Collinsville and greater St. Louis, Illinois area. Thanks for all you do Jody!

Otto and his staff are great. He has been my personal and business insurance agent for over 15…read moreyears and whenever I ask him a question or need something he gets me an answer right away. The service has always been good and I highly recommend him and his office.

Been with State Farm for 30 years, had agents in 3 different states over those 30 years. Been with…read moreOtto Daech for nearly 20 years. Twice asked Otto to champion my dispute with State Farm corporate, both times he did not. This last time I submitted a comprehensive claim instead of collision. Difference being comprehensive carries a $500 deductible, collision carries $1000. State Farm claims says they are marking it collision because it's a scratch, not a dent. Spoke to Otto, he said that's wrong, a scratch is more likely a comprehensive than a dent. Otto said claims adjuster went to the body shop, body shop said no one showed up. Otto claims you can see a "HUGE" dent in the picture, picture only shows a scratch. Otto stated claims called and left a message on my cell phone, no message. Otto claims he can't do anything about it, Otto lied. I said I've been loyal to State Farm for 30 years, I only submitted one auto claim in the past 19 years which cost State Farm any money, and they decided to screw me out of $500.00. Over the past 19 years I paid to State Farm, via Otto Daech, approximately $42,000.00 in premiums and they decided that $500.00 is their line they are will to cross to lose a client. Even though I have an the rating they will never cancel my insurance for any reason due to how good a client I am. NEVER go with Otto, he will always do his best to work against you on any claim.

I have worked with this firm for 3 years now. Their prices are economical and the people do what…read morethey say they are going to do.

excellent best insurance agent and company that we have ever had and we have had many many agents…read moreand insurance companies in various state, cities and counties around the country best insurance agent best people working for him and best insurance we've ever had at decent rates

The staff at this office is wonderful, Mary is especially helpful! I have been with this office…read moresince 6/15 and have always received great care from them! I recommend Matt to my friends and family. It's great to call an agent and receive a real life person on the other end of the phone!

I first met Mike when I was working as a life specialist for Allstate back in 1996. Since then we…read morecompared notes and tactics many times. We have visited each other whenever we are each other respective areas of the country. I have referred business for him in the Breese area over the years many times. When we have recontacted our clients, that we referred out to him, they ALL come back with positive comments. I'd rate him a SOLID A+ agent.

Either they failed to provide paperwork to the insurance company or the insurance company denied…read moresome of the paperwork and they failed to tell me. The next year I discovered this but when I find out about it my rates have increased by 54% Then they do nothing to rectify. Bad office hours and just leave for lunch with no sign on door. You visit and they are not there. My experience is they don't care if you are a customer or not. Pass