I have been waiting 1 hour and 12 minutes for a pain pill. None in sight. They wonder why I am…read moreleaving. Therapy is great but not the nursing or dietary staff.

Completely short-staffed with people who actually CARE for the residents. There are a few WONDERFUL…read morepeople who really go above and beyond, but they are not rewarded for their service and soon leave. When I come to visit, my shoes stick to the floor, my family member is soaking wet and/or poopy, food laying on the floor, just awful. Director of Nursing does not return calls when staff contact him/her about issues. Medications not given at all or not given on time. I know nursing homes are not for the faint of heart, but this place is really the stuff of nightmares. We only have him/her here because of location. She/he was admitted to a MUCH BETTER place, but the travel to visit would have been too much. Feds, take a look at this place!

My grandmother stays at Wellington Parc. She has her own room in a back wing. The bed is a twin but…read moreit's nice and comfortable. She also gets her own bathroom and closet. They do her laundry for her and bring it back, but everything has to have your name on it. They offer bingo a couple times a week, as well as a painting session once a month. We are able to go visit her anytime and are also able to check her out to have dinner or whatever it may be. The staff is friendly and helpful though they definitely have a lot to deal with and keep up with. They are sweet to the patients and the visitors and so far we have been as happy as we can be knowing she is here. There is an outdoor area to sit with your loved ones which is nice to get a breath of fresh air. The driveway is somewhat hidden so you may miss it on the busy New Hartford road.

Stunning views, caring staff, outstanding food... I don't think there's anywhere else I'd ever want…read moremy grandmother. Can't say enough about this wonderful place.

My father in law was a resident in the facility for just over a month. It was a clean and safe…read morefacility. The employees were exceptional with him as well as with us as a family. Sharonda went above and beyond to help us navigate his discharge. Dallas was funny, kind, caring and went above and beyond his job description to accommodate our needs. Tucker was my father in laws favorite employee. He made him feel safe, loved. My father in law said he needs to go to nursing school bc he would make an outstanding nurse. He truly cares for his residents. Sherry was so helpful. Every single employee we encountered was exceptional. If we needed anything someone was available to see to our needs. I cant say enough good things about the facility. And once my father in law was discharged home. Sharonda and Dallas personally drove him home and got us all set up and showed us what to do. It was a great experience. Thank you Oakview Nursing facility for loving your job and your residents.

My Daddy has been a resident for the last 16 months. He says' "I would rather be home but if I…read morecan't be this place is good." The staff is caring and kind. The facility is clean and odor free. BTW: The new administrator, Peter, is GREAT!!

We left our mother in the nursing area and was the worst decision we made. Our mother died after…read moretwo weeks. Not enough attention, loneliness, lack of attention. We are devastated

Know one wants to have to live in a nursing, but if you have to go to one, this is the one you want…read moreto go to. I was extremely impressed with this facility. It's very clean, the staff is amazing. The care I saw them give was beyond amazing. I can't say enough good things about this place.

A literal nightmare from admission through move-out. Meals often took hours to arrive. During a…read morewinter ice storm, the heat broke, and we found my grandparents in their recliners with towels wrapped around their heads trying to stay warm. Staff regularly called us asking if we could come in and help because they were understaffed. We asked for shower traction strips for months for my grandfather (a fall risk) and were given nothing but excuses -- eventually told, falsely, that they "wouldn't stick." They also put wander guards on my grandparents' ankles without explaining them, which left visible bruises, and refused to remove them even after confirming my grandmother was not an elopement risk. Both grandparents went in on little to no medication and came out with several new prescriptions. They even moved them into memory care for "babysitting" without telling us. When my dad questioned the level of care, Chad, the regional administrator for Cardon, argued with him and bluntly revealed that both my grandparents had dementia diagnoses -- before any care provider had even explained that to us. It was rude, inappropriate, and confirmed how poorly this facility communicates. The administrator was dismissive and offered zero solutions. Billing has been a disaster, with duplicate statements and refunds issued incorrectly. After speaking with multiple other families who had similar horror stories, we decided to move my grandparents out of Solarbron and into our home. If you value safety, transparency, and compassionate care, look elsewhere.

never proper staff to resident ratio, your loved ones won't be taken care of by the awful people…read morethey hire. they have fired all of the good staff and the management is horrible at problem solving or even caring about their staff if i could give no stars i would. don't send your family here