Always open and always great service They do a great job on…read moremanicures and pedicures. The place is always clean and sanitary.

Overall, 3 plus stars for the total experience. Unfortunately the massage chairs still not working…read moresince our last visit. Pedicure was great, manicure not so great- very rushed at the end. Free massage was okay. The vibe was busy for a summer weekend. My biggest gripe is they overcharged by 10 dollars- paid cash and they counted back less than accurate. Oh well....extra tip for the owners.

Well this is my second time at this spa. I have been to other big spas in the area like Mystic…read moreMarriott Red Door and Norwich Inn Spa; but this one is by far my favorite. The entire staff is always so nice. Lexi and Leah has taken care of us twice. And this time I met Rachel which was just as nice. Last time I worked with Janelle and had a few issues that she managed to help me joggle. I have always come in a group of 3-6. We have gotten facials and massages and all has been extremely satisfied with service. In addition we have used full facilities and have been pleased that everything is cleaned and working. I recommend that if anyone makes reservations to plan to stay the entire day and have some lunch at Fresh Salt restaurant. Is the best spa day ever. I didn't take any pictures because there were customers around. But feel free to go online and there's plenty of pictures.

Three stars because there were five-star moments and one-star moments and they averaged out to a…read morethree. The good: This is a true day spa with a robe, slippers and a locker provided. There's a lovely relaxation room with tea and snacks. My massage was wonderful, as was my friend's massage. The food at the hotel restaurant was delicious, and we were able to eat lunch there in our robes (though we were a few of the only ones). The bad: The amenities in the shared space with resort guests meant more of a hotel pool with a small sauna and steam room. Didn't feel as though the facial or the pedicure was worth the cost. The ugly: The spa was supposed to be open for another hour after our last service ended, but they decided to close early and kick us out into the pool locker rooms. These were crowded and not nearly as nice as the spa locker room. Very unhappy way to end a relaxing spa day. Super disappointed that they just decided to close early on us. "Please leave now, but give us lots of money before you go." Yikes!

Another amazing massage by Mari! She is always on time and knows exactly what you need. Small…read moreoffice but mighty, support local!

I had a facial with Nora several months ago. She was new and very sweet but she left a red mark on…read moremy cheek that never healed. I thought it would go away eventually but it never did. It is a nice spa and very clean but this was not a good experience.

I went back to have Stylist name Liz, and owner Kate assisted me with my hair. So I better…read moreunderstand what is needed to make my hair curly. I'll be back for Liz. . Thankyou I'm very excited

I can't say enough excellent things about my experience at Essence. After two long years without a…read morehaircut (thanks, pandemic) I was searching for a new place and a chance to cut off my hair again. Liz took all of my requests into consideration and gave me an absolutely wonderful haircut (not an easy thing to do considering how thick my hair is and how long it had grown.) More than that, she was incredibly kind and made me feel well taken care of throughout my appointment. All of the staff that I interacted with were warm and professional. Everyone was also very careful and aware of COVID protocols, which to me was an added bonus. The only negative for me going in was the cost (a bit pricier than what I can afford since I'm still in school) but honestly... I really think it was completely worth it. If you're looking for a professional establishment and someone who knows how to give a short women's haircut, go to Essence and ask for Liz. You will not be disappointed!

I was at the spa 2 weeks ago for 2 service. I can't say enough about the staff and services…read moreprovided. The more I go the more services I keep trying. They are at a perfect location and have many great specials which makes even better. I highly recommend them.

I went spent $300 and the gal that I had didn't even listen to me. Put some expensive stinky stuff…read moreon my face after I said I didn't want that. I'm sorry I can't go to places where they don't listen to me. They just do what they want to make a buck

Excellent! Super nice staff, very relaxing, would definitely recommend, have already gone twice for…read moremassage

I was lucky enough to get in for a last minute appointment with Audra. She asked what I was looking…read morefor to determine if I had booked for the correct type of massage and asked if there were any areas I wanted her to focus on. She gave the rundown of how it would go and then I changed and she started. She was friendly and I felt totally comfortable with her. She was gentle while also using just the right amount of pressure. I left feeling awesome. I'll definitely be back. Thanks Audra!!

There is no tax on massage therapy in CT. The reviewer who said he was charged tax should have…read morereported it to the state. A licensed massage therapist will not be in the phone during your session, they are supposed to be hands on for the time you have booked.

Awesome, affordable message. She relieved my back and neck pain with a fantastic deep tissue…read moremassage!!