Requested counter top replacement in home built in 1948. The quality of material is beautiful. Communication overall was sloppy, inattentive and ineffective. The installation day was a nightmare. We rearranged the entire day because each scheduled arrival time resulted in a no-show of installers, four times. Throughout all this mess, Bella Pietra never called us, we had to call them to find out what was happening. Installation that was scheduled to start at 8:00 AM actually happened at 6:30 PM. In addition, the demolition employee had communicated to us that he had described both verbally and in photos a special cabinetry need to the owner so the installers would arrive informed. It was apparent immediately the installers arrived uninformed and were unable to address the need. Overall, it was an extremely dissatisfying experience. read more

These folks were everything we could have asked for and more!! They were speedy nice people and the finished product is gorgeous beyond what we expected. Also they were quite a bit less expensive for the same exact product. You will not be disappointed if you choose these guys for your countertop surface and install. I promise you. read more

Bella Pietra staff were friendly and helpful. They answered all our questions and gave us the info we needed to decide to hire them to replace our kitchen countertops. Very pleased with the quality of their work. Would recommend them and would hire them again! read more

Every time we had a scheduled appointment with this company, their staff were hours later than scheduled. On their first visit to measure for countertops, we had all the specifications for the size of our stove printed for them, and the sink was already on premises to measure. They took the sink template with them as well. When the countertops were installed, they were very late for the appointment. The work team were very loud, shouting at one another and also into their phones. They had mis-measured and incorrectly cut the sink opening, and actually cut about an inch off the back of our sink to allow installation. The opening for the stove was about 3 inches too short to fit the stove (standard size stove). The joints were misaligned and counter was not totally level. The grout/adhesive between sections of countertop was too dark and more closely matched the veining of the quartz, not the main color of the majority of the countertop. The installers were at our home until almost 8pm. They left a mess of gloves, garbage and tape on the floor when they left. Our contractor had to ask them to come back to recut the stove opening and fix the misaligned joints. We had to wait a month for them to come. When they came, the one guy who came was 2 1/2 hours late, and almost immediately said it was a 2 person job and tried to leave, but our contractor stayed to assist until the "2 person" part of the job was completed. When the countertop employee left, he left a mess of dust all over our kitchen. He had used our shop vac and left it covered with dust as well. I would not recommend this company to anyone who values quality work, timeliness and cleanliness. read more

We had talked to Bella pietra when we first started our remodel project. They suggested ele mar granite to choose our surface as Bella pietra is a fabrication and installation facility. Bella pietra did a BEAUTIFUL and fantastically professional job installing our granite in the kitchen and the leftover material was installed on our wet bar. I can't recommend them highly enough. read more

Awesome to work with very helpful and willing to travel to Coos Bay, OR. for a reasonable charge. I was able to find the exact granite color, and I'm 100% happy with the install etc. Thank you to your entire team. read more

We just had Bella Pietra replace the granite in our kitchen. The entire experience, from the first time we walked into the showroom, to the installation was fantastic. Their pricing was considerably less than all of the other granite stores that we got quotes from. Everyone was polite and considerate, they were on time, and delivered all that was promised. I highly recommend them read more

Friendly and easy to work with. Installers were professional, clean, and meticulous. Our counters came out beautiful! They did the demo and installation in one day! 100% happy and would recommend them to anyone. read more

I have used Bella Pietra to install kitchen granite in both of my houses. They have a large network of stone distributors and suppliers that they sent us to to chose the stone that was just what we wanted. The staff was helpful and courteous, even when I had trouble making up my mind what exactly I wanted. I also used them to demo my downstairs floor and install tile, a beautiful job, everyone loves my floor. These guys gave us a great experience from start to finish. read more

My husband and I went to Bella Pietra earlier this year to see if we could find any granite for our kitchen countertops. The only person who was working in the office was the owner's daughter, who was very unprofessional and not very knowledgeable. When we arrived we asked to be pointed in the direction of the granite and so she walked us over to where there were just a few slabs of granite and when inquiring about our budget she said, "You probably don't have much to spend, do you?" I'm guessing she said this because my husband and I are probably younger than most of their usual clients (we're in our late twenties/early thirties), but I was very taken aback and almost left right then and there. We decided to stay and at least see what our options were, but she couldn't even thoroughly explain the business model of the company (prior to going to Bella Pietra we didn't realize that the company mainly just does installations and that we would have to go elsewhere to pick out the granite). She also couldn't give us any information regarding the cost of installation so we eventually just left. The whole trip to Bella Pietra was pointless and I really don't appreciate being judged due to my age. We eventually found some great countertops elsewhere. read more