I had a great experience with this company. The office staff were polite and willing to answer all…read morequestions I had. They event took the fact I work third shift into consideration when scheduling appointment. They were able to clear the clogged line quickly once they arrived and answered any questions I had. I highly recommend this company for any and all plumbing needs.

I called this company on 12/1/20 to fix a gas leak in our fire place logs. The leak was evident…read morebecause we could smell the gas in the room and it was confirmed by Piedmont Gas Company. The Pete Wall technician came to fix this problem without the proper equipment needed to detect the leak location and waited for another technician to bring him the tool. The wait time was added to our bill. After spending another 45 minutes he confirmed that there is a leak somewhere in the gas logs which cannot be fixed and we need new gas logs. Not convinced with his trouble shooting we decided to call another company. Next day when this company's technician came he detected exactly where the leak was and tightened a loose screw there and told us that we don't need new logs. His time spent to fix this problem was less then 10 minutes. Had we listened to the Pete Wall Plumbing technician we would have spent 1500 dollars on new gas logs. It is surprising the the Pete Wall Plumbing technician could not fix as simple a problem as tightening a screw besides the fact that he came to fix the problem without the proper tool to fix it. How frustrating an experience.

When the HVAC system went out due to a small pin hole sized leak in the evaporator coil...JC was…read moreall over it! Polite, professional, honest and effective in solving the problem. This company should be applauded for their Customer Service! I would highly recommend them without question!

Tim does great work and has great guys working for him. I recommend Southern Comfort Consulting…read moreand Service to our customers constantly because I know they will always do honest work and will not sell my customers things they don't need. They understand energy efficiency and comfort is more than just selling you a bigger system. They service my own heat pumps and will be replacing one of them soon. You can always find someone who will do work for you for less, but it will cost you in the end.

We had requested an estimate for their service in regards to chimney concerns. They were very…read morepolite and courteous. They did try to upsell as sale agents do, but were not pushy as well. The pricing for the request was within the pricing of the repairs. We did decline any other services from them; Not because of anything their company did/did not do but because my husband just made that choice.

I've used Cool Breeze at three different houses now. Great customer service and locally owned!…read more Every time I dealt with the owner and had excellent experiences. I needed a mini-split to be installed in the garage shop for woodworking. Booked on Friday and installed on Tuesday. They called Tuesday morning. And had an opening. Did a great job and left the job site. Clean. Price was perfect and $4k lower than Lowe's for the same service.

QRC replaced our old, outdated system in only a couple of hours and arranged a payment plan for us…read morethat has made all the difference in our physical comfort and mental peace of mind. Our power bills have been cut by over 65%- a huge blessing as we have saved hundreds of dollars in only a few months even with the new payment and I would recommend them to anyone considering replacing their system! It feels good knowing we are helping support one of our local businesses, too. Overall, this has been an excellent decision for our family.

On 04/22/2026, I contacted QRC HVAC and Refrigeration to repair a reach-in freezer at my business…read more At the time, I did not disclose that I suspected the issue was the control board because I understood I would still need to pay for a professional diagnosis. I was informed their service charges were a $100 truck fee and $130 per hour with a two-hour minimum. Based on the nature of the repair, I believed a properly trained technician should have been able to diagnose and repair the issue within that timeframe. Google search also supports this. The technician spent approximately two hours diagnosing the freezer and an additional hour sitting in his vehicle smoking, which I was still billed for according to the invoice. At the end of the visit, nothing had been repaired, the freezer was not reassembled properly, and the fan was now making noise that it had not made previously. Before leaving, the technician asked me to sign his tablet simply acknowledging that he had arrived on-site. He stated that the company would contact me later with the diagnosis and repair estimate. On 04/29/2026, I received a call from Tom, who advised me "not to be alarmed" but explained that he had sent an estimate recommending replacement of the freezer instead of repair due to the projected repair cost. I informed him that after my experience with the service visit, I would not be using their company again, especially after being billed for time while the technician sat in his vehicle smoking. Tom stated he would pass my concerns along to the appropriate person. Approximately 20 minutes later, I received a call from Ashley, who assured me I would not be charged for the hour during which the technician was sitting in his vehicle. I also explained my concerns regarding the freezer not being reassembled correctly, the new fan noise, and the excessive replacement quote. The replacement estimate provided by QRC was $4,974 for a freezer that I found available elsewhere for $1,819 with free delivery. This represents a difference of over $3,100 for delivery, setup, and removal of the old unit, which I found unreasonable. Ashley stated she would investigate the matter further and call me back. Approximately 36 minutes later, she informed me that the company would issue a full refund and would send someone back out on Monday to properly reassemble the freezer and determine why the fan was now making noise. However, two employees arrived the following day appearing frustrated that they had been sent out and claiming they did not know why they were there. Their visit did not inspire confidence in the company's professionalism or communication. The reason I am now writing this review is because it has been over three weeks, and I still have not received the refund that was promised by Ashley after she spoke with her supervisor. At this point, I feel it is important to share my experience so that others can make an informed decision before choosing to use this company. Additionally, the repair estimate itself appeared significantly inflated. The repair should reasonably take one to two hours from diagnosis to installation and programming of the replacement control board. Instead, the estimate included seven labor hours, two truck fees, and heavily marked-up parts pricing. The control board was listed at $639 plus a $50 delivery fee, despite the fact that I was able to purchase the same part myself for $54 with free next-day delivery. Their estimate also included a $48 wiring kit, although the replacement board I purchased already included everything necessary for installation. It is important to note that the control board and all wiring connections are clearly labeled by the manufacturer, making installation straightforward for a qualified technician. Had the company honored the refund they promised, I likely would not have felt the need to publicly share this experience. I will be providing supporting photos and documentation so others can review the information themselves and make their own informed decision regarding whether to use this company. If the refund is not received within month of the charge, I intend to dispute the charges through my credit card company. And then will leave additional reviews like this one. Please feel free to share with the company and maybe they can learn from it.

Really liked the gentleman that came to setup my new Toto toilet and bidet attachment. Very…read moreprofessional and very friendly and overall did a great job. My toilet installation was a little more complicated because they also needed to do some electrical work to install my Toto toilet. Unfortunately, during the process of running the wire they accidentally busted a 4 inch hole in my wall. They agreed to come back and repair the damage. Unfortunately, the paint I had on hand didn't match so there's a very obvious paint spot. Happy that they were upfront with their mistake and tried to rectify it though. The bidet attachment install went very smooth. It did have a minor leak which they quickly came back and repaired at no cost. Really love the new toilets I have in my house now and everything is working perfectly.

This company is excellent, Chris and Josh were great to work with and very responsive. Our…read moreelectrical panel upgrade and recess light installation with dimmers was done right and looked amazing! Definitely recommend these guys!

Will never ever recommend anyone use this company. Called them to have someone come out and check…read morewhat I already knew was a blower motor needing replaced. The woman I spoke with was very unprofessional but let me know someone would be by end of day. After 5 pm I called twice and finally someone answered and then she proceeded to let me know she must have forgotten to call me back to let me know no one could make it out until the next day. The next day rolls around and I had to call to ask when someone would be coming by she told me the tech had just gotten up and would be by soon. Upon arrival the tech barely spoke to me and then went to leave without even explaining anything so I asked what was going on. They called me right after he left saying they could not find the blower motor that it would have to be ordered and wouldn't be there until Tuesday. I literally called a part shop here in downtown and picked one up an hour later. After deciding not to go with them they called me back a couple hours later saying they somehow miraculously found a blower motor but to fix it that day it would be $100 more than Tuesday how this makes any sense I have no idea when it was still within business hours. Now they want me to pay them $70 for coming out and diagnosing it. Honestly the worst company I've ever dealt with. Sad part is they were recommended to me by my normal HVAC guy.

This is my second time using this company, and i must say i am very satisfied with their work…read more Answers calls and messages ASAP. Very perfessional. I would highly recommend this companies services to family and friends. Thank you!

I can't say enough good things about LaTour Electric! From quote to completion, they were fast,…read morefriendly, and thorough. I needed two bathroom exhaust fans replaced and was referred to LaTour for the parts and installation. The estimate came quickly, and I appreciated how easy it was to review and accept everything electronically. The technician completed the work with a quick turnaround and exceeded my expectations with the quality of the materials and service. Proud to support such a well-respected local company. Thank you, LaTour. I'll definitely be a repeat customer!

Ive called Latour electric twice for help. The first time was an hvac issue in my old house. They…read moreresponded promptly and the tech fixed the issue quickly. He also explained the issue and gave me ways to prevent other things in the future. More recently we had built a home and the builder used their own electrician despite me suggesting Latour. We had a few electrical issues which culminated with our stove almost burning our brand new house down because the outlet was installed wrong. I immediately called Latour and they fixed the issue quickly and professionally. The electrician gave me a thorough explanation of exactly what happened. Whether its hvac or electrical give them a call. They are a great company that does great work.

The plumber best plumber I have had. The work awesome, job was done without any issues. Very…read moreprofessional and knowledgeable. Would always use this company.

I called a few plumbers to come out to my new house. JJ was the only one of the three who was…read moreflexible to come out on my schedule. James (JJ) kept me up to date, sent pictures of the work and gave me the price that I thought was very fair. He finished the job in a short time and for a good price. Fair and honest.