Staff are not helpful.The owner doesn't care if he sells you product that doesn't work...you are…read morestuck with it....prices are ridiculously high...don't come with less than $100 for one thing.. oh it may not work either. Store is as cold as the outside, owner also does not care about his employees or his product...employees also sit in the store and smoke the product and then sell it 2 you at full price knowing it has been used.This will be deleted as well bc owner doesn't want everyone knowing his scam.This is NOT an American owned establishment...do NOT support this business. He just wants 2 get rich and doesn't care how.I would give 0 stars if it were possible

Bought a vape yesterday worked all that day then today just stopped working I thought it was just…read moreclogged but with no luck on fixing it I took it back to the store. The employees said that there was nothing they could do even though I literally just bought the thing. No exchanges or a refund which I've never had a problem with at any other store. Highly disappointing. Never going here again.

Best smoke shop around and the staff are no less than amazing. Go check them out you will not be…read moredisappointed

From the owner: The one and only smoke shop for all your smoking needs. Specialize in bongs, rigs, E-Rigs,…read moregrinders, bangers, carp cap, disposable vapes, mods, E-Juice, D-8, Kratom etc. You name it we got it. You will be amazed of the stuff we carry. The best smoke shop in town!

Love love love this place! They have the best flower and gummy options! They are my go to place…read morehere in Chattanooga

Adam the owner is by far the best in customer service! The selection at his stores are always top…read morenotch! He is knowledgeable in his products and wants his customers to have the best experience! It's clean and his prices are the most competitive I've seen around! I definitely recommend going here whether you're a regular or passing through! You WONT be disappointed! I've been a faithful customer since he opened!

Nat Sherman. My brand of choice are sold here. Probably the best price in the entire city for…read morethese. You will find everything you need, from cigars to cigarettes and anything in between at a very decent and affordable price. If you like quality tobacco at an affordable price. Check Bell's!

What an amazing place! Visiting from California I wanted to see the difference in price and…read moreselection and Burns did not disappoint! They have the largest humidor and selection of cigars I've ever seen! And the prices are SO much better than what we pay in California. The gentleman that helped us was knowledgeable and knows cigars! If you ever have an opportunity to visit Burns Tobacconist I would highly recommend it! Thank you for such a great experience and some wonderful cigars!!!

One of the nicest, tobacco shops I've ever seen. They had an extensive selection as well. The owner…read morewas nice enough to give me a free cutter too. I would recommend this over any other in Tennessee.