On Saturday evening, August 2, 2014, my wife, 2 grown children and I visited the Belmont Winery in Leasburg, Missouri for dinner. This would be our 3rd visit in less than a year. The pizza was pretty good the first couple visits so we decided for a 3rd time. Our daughter was in town after being gone all summer and would leave the next day and be gone for a while longer so we all wanted to eat somewhere nice as a family all together for the first time in a long time and with good food so we thought we could depend on Belmont another time for that. When we arrived in the inside restaurant seating area, we waiting for about 3 minutes with nobody paying an ounce of attention to us. Finally a lady pointed for us to go sit at an empty table so we did. For 10 minutes we sat with no attention and no menus to look at. Finally I was able to get the attention of a lady who works there and let her know we had been sitting for several minutes and that we sure would like menus. She really did not act like she was too happy to even acknowledge our existence as she fanned me off and went over to the register area and it took another 5 minutes to bring menus. Then I had to ask for a wine list as well. Of all places where I should not even think I needed to ask for the wine list, in a winery, but think again, that was obviously not the top thing on their minds to promote and sell their wine at the winery. Unbelievable! Then we ordered and the gal brought us our wine order and we sat and sat and sat and sat and sat. It was about 45 minutes after we ordered that she said they were just putting our pizzas in the oven and it should only be 5 minutes. I was about to just ask for it to go as it was already more than an hour since we came in the door and were seated. She came back another time to let us know the wait would be a few more minutes and finally more than 90 minutes after we ordered our pizzas, they were ready. It was late, I was very hungry, and I was now pretty mad, but I masked that emotion for the most part from anyone inside the restaurant. We asked for the pizzas to be placed in "to-go" boxes so we could just leave. She brought us the bill and it included a charge that was not ours so it took another 15 minutes for her to straighten that out so our pizzas were cold by the time we left the restaurant. We drove the 30 minutes back to our hotel and ate cold pizza after 10:00 PM at night. What a pathetic experience. There was hardly an apology, just excuses. They could have at least told us it would take a long time to get an order of pizza done. There was no offering of a reduced price or a coupon of good will for a next visit. I will NEVER be returning to the Belmont winery. They really let us down on August 2nd. There are more than 150 wineries in Missouri so you would think that with all that competition they would be on their game but they really ditched all hope of showing us they appreciate our business. It is too bad as we really liked this winery, but not anymore. read more