They are kind of expensive, but the care is excellent. I am very happy with them. They have been…read morethere always. Fred , the care coordinator is abrupt at times but friendly.

I hired this company for several weeks following an operation. TWO of its employees including…read moreShanell stole money and/or personal property from me. Obviously this company does not adequately vet their employees. When reported, the management expressed no concern and believed I was in error. Kevin's response is surprising. The phone wasn't even the issue. What about the property and money that was stolen? My biggest concern is how many elderly clients would not be able to figure out what was happening? The lack of concern and dismissal from the agency owner is very concerning.

As the former owner of this agency, Accu Care Home Health Services officially closed in 2024.read more

Amazing bunch of people that have managed my loved one's care for over a decade. In all…read moreseriousness, some people want million dollar care on a penny budget. The fact is Accucare does an amazing job a screening their workers while managing to the best of their ability, the lower reimbursements they are getting year over year. We have had stable and reliable help for years and when there was a problem it was quickly fixed. Finding the right fit for your home and loved one is a process and the team at Accucare are there to do there part.

After waiting for FOUR FUCKING HOURS for a dental emergency appointment, the idiots answering the…read morephones disconnected the call! Awful service, awful answering service, awful wait times, awful, awful, awful! I DEFINITELY DO NOT RECOMMEND! YOU'RE BETTER OFF WAITING IN URGENT CARE OR THE ER!

If you have lots of time to waste, then this is the place for you. Answering a phone is not in…read moretheir services. Rude, hostile, low class employees that have zero people skills.

I was just admitted here after having surgery and couldn't wait to write this review on my nurse…read moreShannon Dolan. After initially having slight issues with the team of attending doctors who didn't bother to even look twice at what was going on and just treated me like another number, nurse Dolan quickly was able to rectify the situation, adjust my medication and completely turned this experience around for me. The level of attentiveness and compassion from her for me being fresh out of a very painful surgery was unmatched. Shannan Dolan is what we need more of at albany medical center. People who care a lot patients. I was able to discharge from the hospital with the appropriate medications that weren't previously even in the system like they were supposed to be, thanks to Nurse Dolan who handled it all quickly and efficiently. I hope this review gets passed on to her and her supervisors at Albany Med because she definitely deserves to be recognized for her outstanding hospitality and care. Thanks again nurse Dolan.

My major complaint is lack of quality communication. The nurses are just sitting in front of the…read morecomputer screens chatting about their home/social lives. Yesterday, I am standing at the nurses station for 3-5 minutes and a nurse finally addresses me asking "Do you want something?" In my head I'm thinking- No, I'm standing here adorning the the counter. No one wants to be bothered. If my husband needed changing, a beverage or info regarding his medical plan it is ignored. I used to recommend Albany Med with high marks, no more!!! Oh, and the attending physician never even tried to connect with me for two days after I left several avenues to communicate information. If anyone assures you that they will contact you with any significant updates- they lie. To be fair, I am specifically commenting on D 420's.

Amazing group of people helping bring the best quality of life to every client and family they work…read morewith. Reliable ,compassionate,and the coordinator helps throughout all aspects from insurance issues to cpap program,to prsonal care aids to help in all aspects of clients person care,companionship, cooking and lots more. You'd be lucky to have any of caregivers take care of your family.

Upstate Care Coordination worked with my family when my father needed 24/7 care. The care we…read morereceived from Val, the owner, and the aides that took care of our father was exceptional. Val went above and beyond to always make sure our father had the best possible care. The aides were kind and caring with our father and his family. We always felt we were in very capable hands with Val and her staff. We had need for very recent last minute care. One phone call to Care Coordination and we immediately had someone to take care of another loved one. Thank you, Val, and your staff for taking such good care of us and helping us through very stressful situations.