Ben Shoen&#x27;s Home Improvement

The best price in town, and I had quotes from all the window company companies around (Window…read moreWorld, Pace, Home Depot, Anderson REN, and more). David is a perfectionist. Every window operates perfectly. I would highly recommend Banar, and will use them again!!

David was quick to respond to my window leaking in a storm. Noticed I had dry rot and recommended a…read morenew window and flashing. Got it done same day with a fair price.

Sampson Glass

Sampson Glass is an amazing resource in Geneva! The staff treat customers with care and…read moreconsideration to an exceptional degree. They repaired and toddler-fied a screen door. When we struggled to install it after repair, they took time to help us. Such a relief to know that they go the extra mile to help.

I needed a matter of my personal safery addressed immediately. Ron arrived hours later and…read morerepaired my burglarized home wib windiw. He was prompt, (he came that day), professional, speedy, courteous, friendly and reasonablt priced. Thank you Sampson Glass. I highly recommend this excellent business!!

Bayview Windows

4.9

(7 reviews)

Bayview Windows recently installed new windows at our home in Stittsville. We are very pleased and…read morewill certainly recommend Bayview to others. From dealing with Michel and Dave on the quote, as well as great installation team of Kevin, Ben, Shawn and Matt in our home, we feel this is great company to deal with. We have also heard great things about the quality of the Northstar products they use. Jason and Cindy Stittsville

We had the pleasure of working with Ron Fenn and Shawn Veinot of Bayview Windows when we chose them…read moreto replace our front door. They came highly recommended by friends who had all their windows and doors replaced by Bayview Windows. It was a pleasure dealing with Shawn from the start, and he went over and beyond to ensure we were happy with our new door. I would highly recommend them to anyone considering door or window replacement.

Verdun Windows and Doors

1.7

(18 reviews)

Verdun Windows / Gentek / Gestion Guitard, all under the same umbrella is absolutely great at…read moreaccepting the contract for new installations. However, when it comes to after sales, Verdun windows will not address your concerns or needs. Being told that my files has been archived and they will not expend energy to retrieve it. I would NOT recommend Verdun....save yourself the frustration. There has to be better companies who actually believe their mission statement to provide exceptional service and after service to their customers.

I got my windows done in 2020, yet this morning ive come to find out there is a huge crash that lie…read moreon the inside surface of my window. I am extrememly upset cause the crack is huge furthermore its only been 5 years

Renewal by Andersen

3.3

(11 reviews)

We are happy with our two new Anderson Renewal window replacements in the categories of being…read moreattractive, quality, ease of opening and closing, and installation. We were surprised and not happy with the Anderson etching advertisement on each pane in the bottom right corner. There is no disclosure of this etching in the contract that we signed and we feel that this should be disclosed to customers in that literature. We also had a garage door installed and we are happy with that door installation. We also want to mention that Chris did a great job giving us advice prior to installation.

Honestly I'm disappointed with 2 of the 6 windows that were recently installed. The 2 double hung…read morewindows steam up and are collecting moisture on the inside. This is happening now that the weather has turned cold. On new expensive windows this is hard to ignore. When I contacted Anderson's service team,( they have made two trips to my home) they said this "Just happens sometimes". Unfortunately that doesn't solve the problem. Interior condensation can lead to mold and damage to the wood trim, so being told it sometimes happens is not helpful. I live in a home that is 100 years old and do not have moisture on the inside of the original windows. At this point I am not satisfied with the product performance or the response from the technicians. I would like a permanent fix or replacement on these windows.

Turnpike Glass & Closets

Good people- responsive. I'd recommend. Key to my rating is responsiveness. No one wants to wait…read morethese days

Jim Marx at Turnpike Glass was whispered in my ear at a local big box building supply house after I…read moregot their's and Renewal by Anderson's quotes that were well over 35 & 40K. I called Jim, he showed up at my house, examined each window and found about 2/3 of them had their seals compromised and blown out and that's why my windows were turning colors yellow and orange. It was terrible! Well, he came in with a price of about 5k and he replaced every screen on the house, sliding door screen included! When the replacement windows came in (each one was ordered to exact size and spec), his installation team came, headed by his son. It was unbelievable watching them work! Like surgeons for windows, I swear! My wife and I could not believe the total difference in just seeing out our windows and nevermind the brand new re-screening of everything. We truly couldn't believe the quality of work, the respectful way they treated us and the quality of the job. We don't hesitate to give Jim and Turnpike Glass our absolute highest recommendation!

Weatherbee Windows & Doors

When everyone else in Rochester said no, Dan said yes and helped me replace a bunch of windows in…read moremy basement in my new home that was long overdue. The price asked and quality of work was better than expected on both fronts and much appreciated, he made getting through the winter tolerable and my basement now has much needed air flow!

From the owner: We are a family owned and operated window and door installation company, we offer quality windows…read moreand professional installation at a affordable price. We serve Monroe and surrounding counties.

T&P Home Repairs

1.0

DO NOT HIRE!!!!! SCAMMER!!!! If I could give them a 0 star rating, I would. I contacted these…read morepeople, I spoke to a man named Terrell, when i explained the job to him, he threw out a price of $5,000. I told him I'd rather him see my house before throwing out a price. He became agitated, but agreed to meet. Which he said he wouldn't charge me for an estimate. When we finally met, due to my work schedule, I had to reschedule, our appointment was @ 11a & him & his "partner" showed up around noon. I noticed he had dried crust around his eyes and he had paint all over his shoes and clothes. Because he was willing to work with me on the payments, which the reason why I stated I didn't have all the money upfront is because I did not get a good feeling about him, but I wanted to give him a chance. He then turned around and asked me for $30 for supplies and immediately after asked for another $70, I gave it to him thinking he was an honest person. Before he left, i asked him to put the estimate on his company letterhead so i can give it to my landlord for approval. A day or two later, i had to text him to remind him & 20 minutes later, he sends me something he typed with his phone, which had no letterhead & was unprofessionally written. Afterwards, i spoke with my landlord & he said he would hire a company himself to make sure it's done professionally. I contacted Terrell & he basically was trying to make me accept his services by saying I can't back out because I verbally agreed. His tone was rude to say the least. I told him that I will not be needing his services due to to my landlord wanting to hire a professional company & he became rude & nasty & told me how he's losing money & how he used the money I gave him to buy supplies. I told him if he is a real contractor, that he should not lose anything being as he needs those supplies anyways for other customers. I repeatedly asked for my $100 back & he told me he's only giving me back $30, blocked me & never sent my $100. So I took it upon myself and looked up the company that he claims he owns, which is not the same company as what is advertised here. I looked up his company and it's not even registered on the Better Business Bureau. When I asked him, what is the name of his contracting company again he told me "T & P" DO NOT HIRE THESE PEOPLE!!!! They even have fake reviews on Thumbtack. If anyone wants screenshots, I can post them. This man is a scammer BEWARE!!!!

From the owner: We do all home needs and care we can be on call at all times if your home needs new look we are the…read moreones that not only come but do the best there is to make sure your family is happy we work around your time

Pitcher's Sewer & Drain Cleaning Service

4.4

(7 reviews)

I have used Pitcher's several times and they are always quick and efficient. Their prices are very…read morereasonable as well. We will continue to use Pitcher's for any plumbing or septic issues.

Great guy! He has come twice to help us with frozen sewer…read morelines and plugged lines. He used the camera was able to see what needed to be done and did it in a timely manner. He doesn't overcharge you like some people. What got

North Country Lock & Key

4.8

(4 reviews)

Very responsive to needs and unusual requests. Knowledgeable and makes sound recommendations. I…read morewould use this service provider again! Timely also

My daughter moved into her first apartment in August '21. Within 1 month, someone attempted to…read morebreak in. This experience was scary for us both, but North Country came out, rekeyed the locks and checked them thoroughly the same day and with completely reasonable rates. He was compassionate and understanding! I'd recommend him a billion times over!

DC Plumbing & Water Systems

Excellent! David came to my home And was very professional,…read moreHe went above and beyond to make sure my boiler was up and running during this cold winter. Davis was friendly and very knowledgeable. fantastic and a great experience. Will absolutely use again! Highly recommend!

From the owner: Servicing the Upstate New York area. Providing emergency plumbing and heating services, along with…read moreinstall and service needs. Contact today for more info.

Ben Shoen's Home Improvement - roofing - Updated August 2026

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Harrienger's Contracting

3.9

(16 reviews)

the owner is a very professional and stand-up guy. He runs a tight crew and the crew is very…read moreprofessional and know what they're doing. It was well worth the money we paid to have our and my son's metal roof put on. Good Job Mike!

I contacted him because the ad says we will always call you back. great a dependable contractor. He…read morearrived as stated and gave me an estimate on the spot, I was to contact him a second time if the first contractors didn't complete a job performed a year ago. Well I called Herringers back and was told that he couldn't do the job because he was a single worker and didn't have the help to do the job. Stated him being older and worried about getting the job done safely that he wasn't able to do the job. WTH So now I'm left holding the bag. Pick and choose is basically the experience that I got from this contractor.

Grace Jane Contracting

4.3

(4 reviews)

The workmanship and attention to detail in the remodel of our home was exceptional.The crew was…read moreprofessional, respected the home, and kept the work area clean daily. Communication was excellent; updates were provided, and any questions or concerns were addressed quickly. I would highly recommend Grace Jane Contracting for any home remodeling projects!

Beautiful work was done however, after the fact impossible to get in touch with regarding a repair…read morethat needed correcting. Had hoped to have him back for future project but they are too unreliable.

Bonanno's Construction

(4 reviews)

Stay Away.... he drunk texted me (many times ) I told him he couldn't work because he wasn't…read moreinsured. After his drunk irrational rants - he blocked me. He managed to cash my deposit check though. he drove to Watertown (from Gouverneur) to cash it... red flag I missed. I won't miss the complaint to State Police.

Very fast to respond! Hoping the bid process goes well. So far so good. Will report back.read more

Mr Fix it

I can only speak for plumbing, and if that's what you need, Mr. Christo is your guy. Came by to do…read morea service check and came back 2 days later and got my plumbing fixed in under 2 hours. Couldn't recommend him enough. Reasonably priced, double checked his work and made sure there were no problems before he left. Saved my fiancé and I thousands. Roto Rooter wanted to charge a few thousand, Mr. Christo was just under $300. Will definitely be calling him again if we need anything else. Thank you again!

David Warner Contracting

DO NOT HIRE!! Got David to install a new shower in our upstairs bathroom just over two years ago…read more It leaked from the start. At first, he was helpful and came to fix it up, and it was fine for a while. The second time it started leaking, he ignored my calls and texts for 8 months until I threatened to sue him. Finally, he came back and did a shoddy patch job. Now, it's once again leaking, worse than before. DO NOT HIRE THIS MAN! He has no idea what he's doing as a plumber and won't stand behind his work.

Dave has worked on multiple projects at my house & has always done an amazing job! This last…read moreproject was a porch rebuild with a dog ramp & I can't believe how well it turned out! He's the only contractor I'll have work on my house from now on....

Leprechaun & Sons Contracting

3.5

Requested for siding repair job.He responded quickly and came to give the estimate.Said he would…read morehave to contact a friend to help him because of the height of the job.Told me he would get back to me and I still haven't heard from him.

Even though I ended up not using them right away , I am very impressed by their communication and…read moretheir friendliness. When I am ready for a project I would not hesitate to use them.

Ray John Jr Home Improvement

Always shows up, quality work, great prices. From roofs, to painting and everything in between.read more

Ray John Jr contractor came out to do a bid for some roof repairs for me. He seemed professional…read moreand identified what needed to be fixed and offered options to do so. We tentatively agreed on the options and then he was supposed to come out the next day at 4pm to compare replacement shingle color with new one. He never showed. I called him and left a voicemail the following day and no response even 3 days later. I text him and heard nothing. Completely unprofessional and unfortunately par for the course with many of the contractors in watertown.

GMR Metal Roofs

**READ BEFORE USING GARVIN**…read more We had Garvin replace our roof last year and it immediately started leaking from the day it was put on our house. We asked them multiple times to come out and fix it, but no matter what they did it kept leaking and they were always trying to find fault with everything but the brand new roof they put on. Water was coming into our home for over a year with them continuing to give us the run around. We got other professional opinions and they all stated that a metal roof should never have been put on our house due to the pitch. We knew we needed an asphalt roof at that point, asked Garvin to cover that cost, but they refused. We paid $20,000 for Garvin's roof, $10,000 for new windows Garvin said were the issue (they weren't), and $11,000 for another roofing company to take off their roof and put on the new asphalt roof we have now WITH NO LEAKS. This doesn't even include the cost to fix the damage to the interior of our home because we can't afford to address it yet Do not trust Garvin. Do not use them if you value your time and money. Working with them was a nightmare from day one and a huge mistake.

I would recommend GMR Metal roofs NY for your roofing needs. Ask for Jerry, he will be there for…read moreyou till the job is done. He never left me hanging, always called me back quickly. The team was impressive, my roof is beautiful and was completed in a timely manner. Call GMR NY for all your roofing needs, you won't be disappointed.

Scott Phelps General Contracting

I live in Brownville and have used Scott Phelps General Contracting for several home improvement…read moreprojects for many years. I use him over and over because of his craftsmanship and attention to detail. His workers are above board. They are not only talented but can be trusted to be in your home when you are not there. His prices are slightly higher than many but the payoff is well worth it. If it is quality you are looking for at a reasonable cost, Scott is the man to be hiring.

CPR Home Improvements