I recently had an appointment at Watauga Orthopedics with Dr. Richard W. Duncan on December 10,…read more2024, to discuss some issues I've been having with my shoulder and neck. Unfortunately, my experience wasn't as positive as I had hoped. During my appointment, I explained my symptoms to Dr. Duncan and he had me do a couple of exercises to assess my strength. However, I struggled with one of the exercises, and instead of offering support or understanding, Dr. Duncan's comment, "come on now, you can do this," felt dismissive. His comment was very unprofessional, and I am thinking "are you kidding me?" Additionally, Dr. Duncan recommended a procedure, but after how he handled my struggle with the exercise, I definitely didn't feel comfortable with him performing any medical procedure on me. I left the appointment feeling uncertain about the next steps. He didn't clearly explain why the procedure needed to be done twice or why it was required by the insurance company, which left me feeling confused and without a full understanding of my options. Even the X-ray he provided had unclear medical notes that I couldn't make sense of, and he didn't offer any explanation to help clarify them. Overall, I felt that Dr. Duncan lacked empathy and a proper bedside manner, which made the experience uncomfortable. I would have appreciated more detailed communication and professionalism. It's important for healthcare providers to listen to patients and clearly explain medical processes. I hope that future visits to Watauga Orthopedics are handled with more transparency and compassion. BTW I haven't received a survey asking about my experience, but I have received several emails regarding my co-pay. And of course, I'll pay my co-pay because who wants or needs $50 going to collections. Sarah W.

Hypocritical, judgemental doctor who amputated a finger gave me a 3 day supply of pain medication,…read more then refused to refill them again. Left me to suffer, even after I told him I was in the worst pain I'd ever experienced. If you have an injury that's causing significant pain, don't go to Dr. Fogleman.

The doctors and medical staff at the facility are great. I have been treated at this location and…read morewas taken care of well by the medical staff. If there was a way just to review the admin staff, I'd give them negative stars. God, Family, Country. Apparently not at Watagua Orthopedics though. Their motto is work first. I know someone that works at Watagua Orthopedics. She loves her job and she loves the people she works with. She put in a time off request for a personal matter that will take her out of state for 2 weeks. She only has 1 week of PTO. The company handbook states that management can approve the remaining unpaid time off requested "at their discretion". They have denied the time off. Imagine. Your work says NO, you cant take time off. It doesnt matter that the request was made 6 weeks prior to the time off. She has received disciplinary action in the form of a write up for job abandonment already even though the time off hasn't yet been taken. She has been told that at the expiration of the pto available, she will be terminated. She fought hard to keep her job but the lead people that have "the discretion " have decided they would rather play hard ball. Specifically BRENT and JOJO. It doesnt matter that in 18 months of employment she has only called out one time. It doesnt matter that she's a dedicated employee that often stays late when needed. She reported that she was being required to do things outside her scope of practice at the beginning of April of this year. Releasing test results, required to do the job description of multiple positions, etc. Since reporting this, she has been retaliated against by the administration- Specifically Brent. When a complaint for harassment amd retaliation was filed, administration told her "that is your perception" and dismissed her complaint. Isn't that the whole point of a harrassment claim- your perception? Respectfully, this is not how you treat your employees. No wonder they go thru staffing like toilet paper. Because they treat them like poop they scrape off their shoe.

Dr. Scott MacDonald is a great surgeon. I was very cripple and could barely walk and he rebuilt my…read moreback. My life is much improved.

Best place to recover hands down. I've gone here for months following a stroke and I still see more…read moreimprovement each day. PT solutions believe in my recovery more than any other medical professional on my team. When you walk in you'll see the lovely Mel or Ashley at the front desk ready to check you in with a warm smile. Sometimes I have scheduling issues that require creative problem solving and Mel always has the answer paired with a positive attitude. The physical therapists there are great. Each member on the team not only brings their A game every day but also their individual strengths. Ryan believes in you more than you'll believe in yourself some days. It's good because you'll find yourself saying "wow I can't believe I achieved that". Austin is very creative with his exercises so neither you nor your muscles ever get used to the same old thing stuck making no progress. Hailey is a great listener and sincerely invested in what you have to say about how you're feeling. Aubrey isn't there anymore but I have to give her a shout out for her personality. Also, I'm a single mom who has to bring my 3 year old sometimes. He loves it there and they really enjoy him too. Many moms bring their kids when they need because lord knows us moms help ourselves last. Anyways, I appreciate you taking the time to read this. I just cannot recommend them enough. While I wish everyone the best of health I recommend here for the best of healing.

If you're looking for women's health this is no longer the place. They used to have the absolute…read morebest pelvic floor therapist but due to their lies and horrible practices with patients they lost her. They don't care about helping anyone just about the money. They are sneaky and dishonest. So sad since pelvic floor issues are so real,painful and plentiful. The therapist was more help than any surgeon or OBGYN.

I just got off the phone after calling to ask about my owed balance for a treatment I did not…read morerealize I was accepting when I came back in for my "X ray consultation" and was told it was time to begin services after we reviewed the X ray. I'd expressed my concern of wanting to proceed until I'd consulted with a neurologist and I only used this office originally for the cheap next day X ray when no real doctors were able to get me in quickly. Turns out that because I did not agree to go forward and continue with my proposed treatment plan that what I was told and under the assumption was part of my "zero cost today consultation" was billed for $125 dollars. I called to pay my balance and express my concern that this felt like I was duped and I had to sign my agreement after the services were already done, though I did not actually want or need chiro work as I'm dealing with an AI issue and now moving out of state for treatment of that. Had I not been spoken to the way that Dr Michael just spoke to me I'd have paid my balance and gone on with my day but I feel that the attitude and blaming me for not understanding their procedure warranted writing this review. If you're not 100% certain you want or need to go forward with chiro work, be wary going forward with Integral wellness or you'll get yelled at for being confused by their procedure and have to pay anyway. Balance is paid, I wasn't seeking free work I couldn't afford, I wanted to explain my concern and was basically told "too bad, you got it wrong not us, now pay up" I hope you're extra $125 dollars is worth this 1* review.

I cannot say enough about this place. The care here is so far above the status quo of conventional…read morehealthcare. I feel like they are true partners in not only helping people get but, but also on the prevention side. I feel good, but discovered few things that I need help with. They are on it. We have a plan and are going to work that plan so I can feel even better. My husband has been seeing Dr Michael for nearly a year and his health has improved drastically! I never imagined he would feel this good. His neuropathy is gone. His diabetes is in hand. We can almost say it is completely reversed. Something his regular doctor said could never happen. Dr Michael personally greets everyone at the door, and even calls them by name. The environment is welcoming, clean and you are ALWAYS greeted with a happy staff. Your life CAN change, you CAN be out of pain, you CAN lose weight. Go and see! You owe it to yourself, you owe it to your loved ones. Blessings

Dr. Emery at JCIM is with a doubt the best PCP I have had in my seven decades of life and I've had…read moresome good ones. He really cares about his patients and is tireless in doing the right thing for them. i can't say enough about the positive impact he has had on my well being. Staff is great as well. Things flow well and staff is both friendly and helpful.

Abigail Abram has been my primary care provider for a few years now. I actually drive just over…read morefour hours to see her because she is such an exceptional provider. She's always thorough and responsive. She is very personable and spends time trying to get to know her patients.

I have been going for a month and am feeling better than I have in years. I also go to a…read morechiropractor and get an occasional massage so this is a completely different type of service. All the stretchers have the proper education and they are certified. They have stretches to get anything.

Working with Laura has improved my flexibility and my functional mobility. Last Friday, for the…read morefirst time I can remember, I had absolutely no pain. Thanks Laura!!!!

Awesome Doc, gets you back on your feet. I was suffering with nasty back pain. A magical MRI showed…read morea disc bulging, One was sliding aft one was fro. My nerves were frayed. I could barely walk and wanted to cry. There was not enough advil or whiskey to ease the pain. Did a couple of intense weeks with Dr. Kyle followed by weekly check ins. The best thing I did for my back. Before seeing Kyle I went to a university spine Institute, physical therapy, acupuncture and yoga these gave me temporary relief but Kyle found the permanent solution to my ailments. Attached are some aftercare pics. I never could've done this before seeing Kyle.

The staff are skilled, kind, and very supportive. The facilities are top-notch. They have helped me…read moretremendously in my recovery. It is a short drive from Johnson City and this is the best PT choice in this area. I give them the highest recommendation in all ways. Having been to different PT places here and in Seattle, Washington, this is the best. I am thankful my neurologist in Johnson City referred me Achieve PT!

Attentive staff,Very clean facility. Easy to access in Gray. They have a great massage chair!read more